"A Powerful, User Friendly CLM Platform with Strong AI Capabilities and Excellent Support"

Submitted

5.0
5.0
Overall User Rating

Product(s): ContractPodAi CLM

Overall Comment:"Our overall experience with ContractPodAi has been excellent. The platform has delivered exactly what we needed, a comprehensive and easy to use system that supports the full contract lifecycle. From intake and contract creation to approvals, e-signature, and post signature tracking, every stage is handled seamlessly. The integration of GenAI has significantly improved the speed and quality of our contract review and drafting process, especially for standard agreements and NDAs. We have also found their workflow automation and obligation tracking features to be extremely valuable in driving compliance and minimizing manual oversight. The on-boarding and implementation process was smooth, and the vendor team was highly responsive, collaborative, and open to tailoring the solution to our needs. ContractPodAi has not only improved our internal efficiency but has also helped us enforce consistent legal standards across the business. I would strongly recommend it to legal and procurement teams looking to scale and modernize their contract processes."

Lessons Learned

Description
Description

What do you like most about the product or service?

WHat I like most about ContractPodAi is its ability to combine robust contract lifecycle management functionality with a suer freindly interface and powerful automation features. The GenAI capabilities, especially the Leah assistant, are a standout. They have made it extremely easy to generate firsat draft, summarize long agreements, and identify key clauses quickly, which has saved our legal team significant time and effort. Another major plus is the flexibility of the workflow engine. We have been able to design custom approval paths and automate alerts for key dates, ensuring nothing falls through the cracks. A centralized repository with smart search also means we never waste time looking for contracts or past terms. Overall, it strikes the right balance between large scale functionality and business usability. The support and partnership from the ContractPodAi team throughout the implementation and ongoing use has also been a big value add.

Description
Description

What do you dislike most about the product or service?

While our overall experience has been excellent, one area that could use improvement is the customization flexibility within certain modules, especially when it comes to adapting workflows or dashboards beyond standard configuration. Some advanced configurations required support from the ContractPodAi team instead of being fully self service. Additionally, while the AI features are powerful, there is still room for improvement in how seamlessly they integrate across different document types and formats, especially in more complex use cases. That said, these limitations have not impacted our overall adoption or satisfaction, and we have been consistent improvements with every product update. The vendor is responsive and open to feedback, and we have already seen some of these issues being addressed in the product roadmap.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Create internal/operational efficiencies
  • Improve compliance & risk management
  • Improve business process outcomes
  • Enhance decision making
  • Drive revenue growth
  • Drive innovation
  • Reduce time to market
  • Improve business process agility
  • Cost management
  • Improve supplier or partner relationships
Description

What were the key factors that drove your decision?

  • Financial/organizational viability
  • Strong consulting partnership
  • Breadth of services
  • Product functionality and performance
  • Strong services expertise
  • Product roadmap and future vision
Description

Which other vendors did you consider in your evaluation?

  • Icertis
  • Ironclad
  • Coupa
  • Thomson Reuters
  • SpotDraft
  • Conga

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

United States