"Navan Streamlines Travel Requests With Efficient Integrations and Cost-Saving Features"

Submitted

5.0
5.0
Overall User Rating

Product(s): Navan

Overall Comment:"Navan is so well integrated with internal finance systems that turnaround on work travel requests is rapid and efficient."

Lessons Learned

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What do you like most about the product or service?

Navan's proprietary technology on itinerary planning for cheap works very well and has saved my company a lot of money. The app works well and it's easy to sign into for quick access at travel destinations. If necessary, Navan sign-in can be toggled so only a select number of users in a company can use it for travel whenever restrictions are necessary.

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What do you dislike most about the product or service?

If a user is not allowed to access Navan due to internal administrative settings, there is no clear messaging on that. Instead, it gives you login errors in the form of a blank screen. I'd prefer there to be a better message, such as a "please contact your administrator for access" or something similar.

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Please explain the business problems or needs that prompted the purchase of this product or service.

We travel for both R&D and marketing/sales purposes, and Navan is perfect to organize all business travel for any reason.

Evaluation & Contracting

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Why did you purchase this product or service?

  • Cost management
  • Improve customer relations/service
  • Enhance decision making
  • Improve business process outcomes
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What were the key factors that drove your decision?

  • Strong services expertise
  • Financial/organizational viability
  • Strong user community
  • Product functionality and performance
  • Overall cost
  • Strong customer focus
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Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Don't know
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In which country(s) did your deployment take place?

United States