"Product Lacks Basic Functions and Struggles with Large Data Processing Tasks"

Submitted

3.0
3.0
Overall User Rating

Product(s): Microsoft Dynamics 365 Finance

Overall Comment:"Fast Track and BD Team are really good, the collaboration and relationship works really well. Product (D365) lacks several basic functions for which ISVs had to be implemented. Good (implementation) Partner network. Solutions provided by the technical team (MS) to problems encountered are below average. Good knowledge sharing forums from the CABs. Embedded automations / agents (for efficiency gains) in the product are a long way to being deploy-able at scale for all environments (especially if there are customisations in)"

Lessons Learned

Description
Description

What do you like most about the product or service?

It provides a stable and user friendly (intuitive) environment

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What do you dislike most about the product or service?

D365 Product cannot handle mass data; it requires a long time (weekends, overnight) to process large data sets in batches

Evaluation & Contracting

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Why did you purchase this product or service?

  • Drive innovation
  • Cost management
  • Improve compliance & risk management
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What were the key factors that drove your decision?

  • Don't know
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Which other vendors did you consider in your evaluation?

  • SAP

Integration & Deployment

4.0

Service & Support

2.0

Product Capabilities

3.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

Austria|Belgium|Croatia|Germany|Hungary|Ireland|Luxembourg|Netherlands|Poland|Slovakia|Slovenia|Sweden|Switzerland