Product(s): Workfront
Overall Comment:"The migration from our old project management system tricky was more intensive than expected. Overall it's a good product, there's just a few nuances that are requiring us to get additional developer help, because the "out-of-the-box" functionality wasn't enough to get to our desired end state. But, with training, both administrators and end-users are using the platform accordingly."
The reports and dashboards are pretty robust, we've gotten reports on productivity and speed-to-production that were new to the organization. You can do pretty much all communication within the platform.
We thought we wouldn't need to get additional developer help to automate process. As in, we thought the product would be able to "nest" projects into a folder and copy information without requiring additional, redundant inputting. That wasn't always the case.