Using TruBot has been quite beneficial for us, due to its ability to complete peripheral tasks that used to take hours in only a few minutes. Tasks such as emailing, document reading, and data retrieval via sorting have all been drastically improved with the use of the TruBot software. Although the concept of automation was all strange to us in the initial stages, the friendly team at Collaborative Automation has managed to create an appropriate stimulant for all the automation needs of our organization. The machine learning technology has truly impressed us with the high quality of reasoning, as the robotic TruBot does not require reprogramming for any problematic areas it has already encountered. The software demonstrates a high level of data confidentiality and has been proven to work safely with confidential and sensitive documents. The interface has been designed to cater for every single user regardless of their technology competence. Failures in effectiveness that were encountered in the first stages of implementation have been drastically improved, as productivity has increased due to smoother and timely adjustments that have been made to the system.

We expected the initial setup to take far less time, since the complexity of intricate workflows was not recognized early on. Nevertheless, appropriate assistance from the datamatics team was sufficient to overcome these challenges. Moreso, the configuration was client-centered to the extent that the alignment of the system was fully functional and operational.