"Great for quick communication, but limited on advance features"

Submitted

5.0
5.0
Overall User Rating

Product(s): Google Chat

Overall Comment:"I have been using Google Chat for work and it does the job pretty well. The integration with Gmail and Drive makes it super convenient to share files and set up meetings. It's simple and doesn't feel too heavy, which I like."

Lessons Learned

Description
Description

What do you like most about the product or service?

The best part is its simplicity, it's not overloaded with features, so it's easy to just send a quick message or start a group chat. It works smoothly across my laptop and phone.

Description
Description

What do you dislike most about the product or service?

Conversation threads get confusing in active group spaces, and it's hard to keep track of who replied to what.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve business process agility
  • Improve business process outcomes
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong services expertise
Description

Which other vendors did you consider in your evaluation?

  • Zoom
  • VideoMeet
  • Microsoft
  • Zoho

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

India