"Service Offers Data Comparison but Interface Updates Occasionally Reduce Usability"

Submitted
5.0
5.0
Overall User Rating

Product(s): Mixpanel

Overall Comment:"I've had a positive experience with the service. I'm not doing deep product analytics, but for testing marketing hypotheses, a few dashboards and the ability to filter and compare data are more than enough for me."

Lessons Learned

Description
Description

What do you like most about the product or service?

Shareable dashboards System of filters and breakdowns User action timeline

Description
Description

What do you dislike most about the product or service?

Implementation is only possible through the development team. Sometimes interface updates aren't for the better.

Evaluation & Contracting

Description

Why did you purchase this product or service?

  • Other...
  • Drive revenue growth
  • Enhance decision making
Description
We needed a data for uderstanding our users.
Description

What were the key factors that drove your decision?

  • Overall cost
  • Product functionality and performance
Description

Which other vendors did you consider in your evaluation?

  • Piwik PRO
  • Amplitude

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Cloud (SaaS or PaaS or IaaS)
Description

In which country(s) did your deployment take place?

Malta
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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