"Easy Remote Collaboration Benefits Noted Amid Concerns Over Price and Feature Set"

Submitted

4.0
4.0
Overall User Rating

Product(s): Blueworks Live

Overall Comment:"I find this easy to use and the collaboration features are making life easier for me and my team. We're much more efficient in our daily tasks and people are able to work on things from anywhere, remotely, while all feeding into and from the centralised cloud service. Productivity has seen a huge boost. It isn't perfect though, there could be more features added, sometimes we need to do things outside of the service that we'd expect to be in Blueworks directly. Especially for what would easily be considered an expensive product in this space. "

Lessons Learned

Description
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What do you like most about the product or service?

The service is easy to use and gives us a huge boost in productivity, with major efficiency gains. We are able to work apart and feed into or read from the central cloud based platform without any hassle. It is a good service that requires some minor updates to make it great.

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What do you dislike most about the product or service?

The price is the biggest issue as it is higher than many in the industry considering there are features lacking from this platform. I believe the roadmap has a few updates coming that would be useful, but again for the price that should be there now really.

Evaluation & Contracting

3.0
Description

Why did you purchase this product or service?

  • Improve business process agility
  • Create internal/operational efficiencies
  • Drive innovation
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What were the key factors that drove your decision?

  • Product functionality and performance
  • Pre-existing relationships
  • Strong services expertise
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Which other vendors did you consider in your evaluation?

  • SAP
  • Microsoft

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

3.0

Additional Context

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Deployment architecture

Cloud (SaaS or PaaS or IaaS)
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In which country(s) did your deployment take place?

United Kingdom