Product(s): Cisco Umbrella
Overall Comment:"My overall experience with Cisco Umbrella has been very good. It has a stong DNS layer security and it blocks the malicious domains before establishing a connection with them . It is also a cloud-based SAAS solution so it works well for all types of users like remote users, on premise users, etc."
The qualities which I really liked about the product are : 1) Strong threat intel - Cisco Umbrella is integrated with Cisco Talos and also uses machine learning and real time data to stop attacks 2) Cloud based environment - Since it's a SAAS based solution so it becomes really helpful to scale the solution as per the requirement. 3) Fast performance and efficiency - the performance observed by the users is remarkable
The things which I disliked about the product are : - 1) Multiple licenses - it has multiple licenses and the features are limited to different types of licenses, for example the feature to integrate the users from DUO is limited to higher license only. The licensing tiers are also complex and users get confused in it sometims 2) Cost and expenses - The cost is higher than the other DNS security competitors. 3) Integrations - integrating with 3rd part tools and also with AD and other IDp is a complex task and sometimes the connectors used to integrate doesn't work so they ahve to be changed as per the customer's environment requirements