"Adobe Facilitates Document Management But Experiences Some System Lapses"

Submitted

4.0
4.0
Overall User Rating

Product(s): Adobe Acrobat

Overall Comment:"Adobe has proven to be a reliable product for document review, creation, editing, and formal sign off. Since it is widely recognized, it is also a trusted source."

Lessons Learned

Description
Description

What do you like most about the product or service?

It's ease of use, and brand recognition.

Description
Description

What do you dislike most about the product or service?

Periodically there are a few snags where the system shows "Not Responding". Depending upon where I am at within my workflow, I may have to close and reopen the application and redo what I was working on. I have not seen any communication on the cause or the anticipated resolution.

Evaluation & Contracting

4.0
Description

Why did you purchase this product or service?

  • Create internal/operational efficiencies
Description

What were the key factors that drove your decision?

  • Product functionality and performance
  • Strong user community
Description

Which other vendors did you consider in your evaluation?

  • Docusign
  • Amazon Web Services (AWS)

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

United States