"Simple Meeting Experience With Occasional Connection Issues on Google Meet"

Submitted

4.0
4.0
Overall User Rating

Product(s): Google Meet

Overall Comment:"My overall experience with Google Meet has been good. It's a tool I can rely on when I need to join a meeting quickly without any hassle. The layout is clean and everything is easy to find which makes the whole process easier but sometimes the connection is not perfect."

Lessons Learned

Description
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What do you like most about the product or service?

Google Meet is easy to use and works well for me. I can join meetings with just one link and the video and sound are usually clear also that I can share my screen and see captions if I need them. It feels simple and reliable making online meetings easier.

Description
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What do you dislike most about the product or service?

What I dislike most about Google Meet is that sometimes the video or audio can lag if the internet is not strong which can interrupt the meeting also some features feel limited compared to other apps like fewer background options or fewer tools for control.

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Improve customer relations/service
  • Improve business process agility
  • Create internal/operational efficiencies
  • Improve business process outcomes
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What were the key factors that drove your decision?

  • Strong customer focus
  • Strong services expertise
  • Product functionality and performance
  • Strong user community
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Which other vendors did you consider in your evaluation?

  • Zoom
  • GoTo
  • Cisco Systems
  • Zoho

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

4.0

Additional Context

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Deployment architecture

Hybrid Cloud and On-premises
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In which country(s) did your deployment take place?

United States