"Seamless Co-Editing Eliminates Version Control Issues, But Resource Usage Can Spike"

Submitted

5.0
5.0
Overall User Rating

Product(s): Google Drive

Overall Comment:"It's fundamentally the most reliable and easiest to use platform for our team's digital collaboration and file management. The stability of the sync function is what makes it indispensable for my automation team. We rely on the desktop app to manage massive test data sets and performance results, sometimes gigabytes of files. I never have to worry about the data bein out of sync or versioning issues. Also, the real-time collaboration within Docs and sheets is unparalleled in the industry. We handle all of our critical project documentation there, and the seamless co-editing saves us massive amounts of time, completely eliminating the version control headaches we used to have with traditional file sharing. It's secure, always available and integrates perfectly with our automation workflow because we can trust the files are the most current."

Lessons Learned

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What do you like most about the product or service?

Managing our test data and documentation is so incredibly easy. First, the sync feature with the desktop app is fantastic for my team. I can store huge test data sets and performance results, GB's of data and everyone gets the latest version instantly without me having to manually upload anything. Second, the collaboration is the one of the best in the business. We write all our test plans and strategy documents in Google Docs and Sheets, and the real-time co-editing means we never have version control issues with documentation. Plus, the shared security is granular enough that I can give a consultant view-only access to the final UAT report without worrying about them downloading the raw data. It just works, and that reliability is gold

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What do you dislike most about the product or service?

Honestly, finding something to dislike is tough because the collaboration is gold. But if I had to pick one, it would be the way the desktop app handles the file streaming and resource usage. Sometimes the sync feature can be a real hog on my CPU and memory, especially when dealing with those huge test data folders we have.

Evaluation & Contracting

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Why did you purchase this product or service?

  • Create internal/operational efficiencies
  • Improve business process outcomes
  • Improve business process agility
  • Cost management
  • Drive revenue growth
  • Improve compliance & risk management
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What were the key factors that drove your decision?

  • Strong user community
  • Strong services expertise
  • Strong consulting partnership
  • Breadth of services
  • Product roadmap and future vision
  • Strong customer focus
  • Pre-existing relationships
  • Product functionality and performance
  • Overall cost
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Which other vendors did you consider in your evaluation?

  • Alibaba Cloud
  • Zoho
  • Amazon Web Services (AWS)

Integration & Deployment

5.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

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Deployment architecture

Hybrid Cloud and On-premises
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In which country(s) did your deployment take place?

United States|United Kingdom|India|Australia