OneStream Platform review in Financial Close and Consolidation Solutions

The ease of use and implementation of the core product along with many ancillary applications followed by stable and simple upgrades. Support is there to help in everything you do.

What do you dislike most about the product or service?

There's nothing to dislike, the functionality has outpaced documentation. Still could be considered a positive from the software standpoint.

If you could start over, what would your organization do differently?

Used OneStream's Lease Accounting instead of buying another package. Security is very extensive throughout the package, and I should have utilized consulting on it.

What one piece of advice would you give other prospective customers?

Compare cost of ownership for OneStream against all the products that it could replace or avoid purchasing in the future roadmap.

How satisfied is your organization with the value the product provides for the money spent?

5.0

Our cost savings due to managed services to being able to stay on current releases without consulting services was a huge savings over our previous Consolidation software. We were able to avoid purchasing separate Planning software and Account Reconciliation software with our OneStream purchase.

Deployment architecture

Cloud (SaaS or PaaS or IaaS)

Evaluation & Contracting

5.0

Why did you purchase this product or service?

Improve business process outcomes
Create internal/operational efficiencies

What were the key factors that drove your decision?

Strong customer focus
Product functionality and performance
Product roadmap and future vision

What product or service did this solution replace?

Hyperion HFM

What new capabilities did you gain from switching to this new product?

Planning, Account Reconciliations, and better Cashflow visibility.

What existing capabilities did you lose from switching to this new product?

None

Ability to understand your organization's needs

5.0

Timely and complete response to product questions

5.0

Pricing and contract flexibility (pricing and terms)

5.0

Integration & Deployment

5.0

When was this product or service deployed at your organization?

2017

What were the main technologies, platforms or products with which this product was integrated?

Oracle EBS and Microsoft Dynamics AX

What was your implementation strategy?

Worked with both the vendor and 3rd-party service providers

Name of 3rd-party service provider(s)

Finit Solutions

How long did your deployment take?

6 - 9 months (<9)

Availability of quality 3rd-party resources (integrators, service providers, etc.)

5.0

Ease of integration using standard APIs and tools

5.0

Quality and availability of end-user training

5.0

+ Add comment (optional)

OneStream academy provides good training in usability and admin functions.

Ease of deployment

5.0

+ Add comment (optional)

Deployment has been easy to manage from the application platform to the client side.

Service & Support

5.0

Timeliness of vendor's response

5.0

+ Add comment (optional)

A knowledgeable human response normally within 15-30 minutes for items that are of low to normal urgency.

Quality of technical support

5.0

+ Add comment (optional)

Front line support are very knowledgeable, and when items need more specific expertise they are quick to escalate it.

Quality of peer user community

5.0

+ Add comment (optional)

The user community is energized by the product and willing to share experiences, although the online community will hopefully grow.

Did your organization purchase a support package from the vendor?

Yes

Product Capabilities

5.0

Product capabilities

5.0

Medium FCPM Processes Support

5.0

Complex FCPM Processes Support

5.0

Process Analytics

5.0

Ease of Implementation

5.0

Ease of Maintenance/Upgrade

5.0

Ease of Use

5.0

Enterprise Performance

5.0

Integration

5.0

Global/Local Regulatory Support

5.0

Additional Context

Version number(s) currently in use in your organization

8.4

How extensively is this product or service being used in your organization?

Specific divisions, regions, or business units

In which country(s) did your deployment take place?

United States|Australia|Japan

Peer Review for OneStream Platform

"OneStream is the Financial package that covers all we need."

Lessons Learned

Please rate your overall experience with this vendor

Create a headline summary of your review.

Please explain the business problems or needs that prompted the purchase of this product or service.

What do you like most about the product or service?

What do you dislike most about the product or service?

If you could start over, what would your organization do differently?

What one piece of advice would you give other prospective customers?

How satisfied is your organization with the value the product provides for the money spent?

Deployment architecture

Evaluation & Contracting

Why did you purchase this product or service?

What were the key factors that drove your decision?

What product or service did this solution replace?

What new capabilities did you gain from switching to this new product?

What existing capabilities did you lose from switching to this new product?

Ability to understand your organization's needs

Timely and complete response to product questions

Pricing and contract flexibility (pricing and terms)

Integration & Deployment

When was this product or service deployed at your organization?

What were the main technologies, platforms or products with which this product was integrated?

What was your implementation strategy?

Name of 3rd-party service provider(s)

How long did your deployment take?

Availability of quality 3rd-party resources (integrators, service providers, etc.)

Ease of integration using standard APIs and tools

Quality and availability of end-user training

+ Add comment (optional)

Ease of deployment

+ Add comment (optional)

Service & Support

Timeliness of vendor's response

+ Add comment (optional)

Quality of technical support

+ Add comment (optional)

Quality of peer user community

+ Add comment (optional)

Did your organization purchase a support package from the vendor?

Product Capabilities

Product capabilities

Medium FCPM Processes Support

Complex FCPM Processes Support

Process Analytics

Ease of Implementation

Ease of Maintenance/Upgrade

Ease of Use

Enterprise Performance

Integration

Global/Local Regulatory Support

Additional Context

Version number(s) currently in use in your organization

How extensively is this product or service being used in your organization?

In which country(s) did your deployment take place?