Gartner defines the data center outsourcing (DCO) services market as a comprehensive suite of services that support deployment, consolidation, optimization, modernization and managed services. These services primarily cater to data centers, private clouds, edge computing, ERP hosting, mainframes or legacy systems, midrange systems, infrastructure modernization, network and security. Organizations with such environments engage with DCO service providers to enhance efficiency, improve agility, optimize costs, strengthen security — physical, data and cyber — and realize substantial modernization benefits. Data center outsourcing refers to the strategic decision by organizations to delegate data center operations to a third-party service provider. Adopting this approach assists organizations with prioritizing their core business activities while capitalizing on the advanced technologies, operational expertise, best-in-class performance metrics and cost-efficiencies offered by vendors, compared to insourced best efforts.
Disaster recovery as a service (DRaaS) market provides for the recovery of enterprise applications at another location in the event of a disaster. The provider can deliver the service as a fully managed, assisted recovery or as a self-service offering. DRaaS is designed to ensure business continuity by providing organizations with a cloud-based solution for recovering critical workloads and data in the event of a disruption, outage or disaster. This service is particularly valuable for organizations that lack the resources, expertise or geographically distanced secondary data centers required for traditional disaster recovery strategies. DRaaS addresses the need for rapid, reliable recovery, enabling organizations to minimize downtime and data loss, and to meet their business continuity objectives.
Gartner defines managed hybrid cloud hosting as a standardized, productized hosting offering that combines a cloud-enabled system infrastructure (CESI) platform — consisting of a pool of compute, network and storage hardware — and cloud infrastructure framework software to facilitate self-service and rapid provisioning. It also either includes documented and standardized management for a hyperscale public infrastructure as a service (IaaS) platform or for an IaaS platform with managed services. The geographic focus of this market is North America.