Reviews for 'Customer Relationship Management - Others'
Enterprise asset management (EAM) is a business application used by manufacturing and other asset-intensive industries to optimize maintenance and repair of industrial plants and equipment. It is focused on solutions for organizations in asset-intensive industries such as heavy discrete and process manufacturing industries, rail and energy/utilities Such organizations use EAM software products to address physical asset support requirements. An alternative term used for EAM is “computerized maintenance management system” (CMMS), generally considered to be small-scale, single-site applications with less functionality around parts management and resource scheduling.
Gartner defines manufacturing execution systems (MES) as a specialist class of production-oriented software that manages, monitors and synchronizes the execution of real-time physical processes involved in transforming raw materials into intermediate and/or finished goods. These systems coordinate this execution of work orders with production scheduling and enterprise-level systems like ERP and product life cycle management (PLM). MES applications also provide feedback on process performance, and support component and material-level traceability, genealogy and integration with process history, where required.