Accounts payable invoice automation (APIA) tools automate the capture, validation and processing of invoices. These solutions attempt to automatically match invoices to purchase orders (POs) and contracts, or automatically code those invoices that would not have a PO. Payment management, ranging from OK to pay to complete invoice payment, is also included. The expanded scope of APIA includes advanced capabilities, such as automated multiway matching, fraud detection and cash management.
Process mining platforms are designed to discover, monitor and improve processes by extracting knowledge from events captured in information systems to continuously deliver visibility and insights. Process mining includes automated process discovery (extracting process models from an event log), conformance checking (monitoring deviations by comparing model and log), social network/organizational mining, automated construction of simulation models, model extension, model repair, case prediction and history-based recommendations. Process mining platforms extend process mining capabilities by advanced process analytics, process improvement detection and process improvement recommendations, partly driven by AI and generative AI (GenAI).
Task mining is a technique by which enterprises can infer meaningful information by scraping desktop-level event data. This data may be from individual users or a cohort of individuals (e.g., in a call center) and takes the form of screen recordings, keystrokes, mouse clicks and data entries. Additional mining capabilities interpret the data by applying natural language processing and optical character recognition to correlate data in different ways. Task mining helps an enterprise identify inefficiencies and automation or AI potential, improve task execution and enhance the employee experience.
A digital twin of an organization (DTO) is a dynamic software model of any organization that relies on operational and contextual data to understand how an organization operationalizes its business model, connects with its current state, responds to changes, deploys resources and delivers customer value.