Lakeside Software is present in 2 markets with 2 products. Lakeside Software has 72 reviews with an overall average rating of 4.4.
DEX Tools (Transitioning to Digital Employee Experience Management Tools)
Digital employee experience (DEX) management tools measure and continuously improve the performance of and employee sentiment toward company-provided technology. Near-real-time processing of aggregated data from endpoints, applications, employee sentiment and organizational context surfaces actionable insights and drives self-healing automations, optimized support and employee engagement. Insights and self-healing can enhance employee interactions with self-service portals and chatbots. They also help IT support, asset management, procurement and other teams whose work depends on reliable information.
Lakeside Software has 1 product in DEX Tools (Transitioning to Digital Employee Experience Management Tools) market
Digital Experience Monitoring
Gartner defines digital experience monitoring (DEM) tools as those that measure the availability, performance and quality of the user experience (human user or digital agent) of critical applications. This can include internal users (employees and contractors), external users (customers and partners) or a digital agent connecting to an API. In addition to performance, DEM technologies enable observability of user behavior and journey based on their interaction with applications.
Lakeside Software has 1 product in Digital Experience Monitoring market