ManageEngine is present in 21 markets with 40 products. ManageEngine has 6519 reviews with an overall average rating of 4.5.
Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and metadata (primarily found in ITSM platforms) to provide intelligent advice and actions on ITSM practices and workflows, such as IT service desk and support activities. This software can either be a stand-alone product, capabilities within an ITSM platform or an add-on to an ITSM platform.
ManageEngine has 1 product in Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management) market
Certificate Lifecycle Management (CLM)
Certificate Lifecycle Management (CLM) is the process of managing digital certificates from their creation to their expiration or revocation. Digital certificates are electronic credentials that verify the identity of individuals, devices, or organizations and enable secure, encrypted communication over networks. They are a fundamental part of Public Key Infrastructure (PKI), ensuring trust and data integrity in digital interactions. CLM involves key stages such as requesting, issuing, installing, monitoring, renewing, and revoking certificates. This process helps prevent service disruptions, security breaches, and compliance failures. CLM is used by a wide range of users including IT administrators, security teams, DevOps engineers, and compliance officers who rely on it to maintain secure and reliable digital environments.
ManageEngine has 1 product in Certificate Lifecycle Management (CLM) market
DNS, DHCP and IP Address Management (DDI)
The DDI market is composed of solutions that provide and/or manage internal DNS and DHCP services, along with IP address management (IPAM). DNS, or Domain Name System, is a hierarchical and decentralized naming system that translates human-readable domain names into machine-readable IP addresses. DHCP, or Dynamic Host Configuration Protocol, is a network management protocol that automatically assigns IP addresses and other network configuration parameters to devices on a network. IP Address Management (IPAM) is a method used to plan, track, and manage IP address spaces in a network. DDI solution helps improve the availability of critical IT infrastructure while reducing operational expenditures. Infrastructure and operations (I&O) personnel utilize DDI to improve management and integration between these critical services and to provide a structured, automated and secure workflow for basic network operations (for example, adding printers or servers, allocating IP ranges for new branches, and so on).
ManageEngine has 1 product in DNS, DHCP and IP Address Management (DDI) market
Data Loss Prevention
Gartner defines data loss prevention (DLP) as a technical control designed to prevent data loss in order to comply with personal data regulations, prevent unintended disclosure, minimize insider risk and ensure that sensitive data is not overly accessible. DLP controls are typically applied to reduce the data risk for two states of unstructured data: data at rest and data in motion. Depending on the state of the data, DLP applies detective, preventive or corrective controls, including alerting, quarantining, blocking, redaction or access restriction.
ManageEngine has 1 product in Data Loss Prevention market
Digital Experience Monitoring
Gartner defines digital experience monitoring (DEM) tools as those that measure the availability, performance and quality of the user experience (human user or digital agent) of critical applications. This can include internal users (employees and contractors), external users (customers and partners) or a digital agent connecting to an API. In addition to performance, DEM technologies enable observability of user behavior and journey based on their interaction with applications.
ManageEngine has 2 products in Digital Experience Monitoring market
Endpoint Management Tools
Gartner defines an endpoint management tool as a platform or tool that provides configuration management, patching and deployment of operating systems and applications for computers or mobile devices. Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management.
ManageEngine has 2 products in Endpoint Management Tools market
Enterprise Networking and Communications - Others
Reviews for 'Enterprise Networking and Communications - Others'
ManageEngine has 1 product in Enterprise Networking and Communications - Others market
Hardware Asset Management Tools
Hardware asset management (HAM) tools are software applications and technology used by enterprise companies to manage all types of hardware assets, including IT, line of business and facilities management — regardless of location and industry. Key functionality includes the ability to: - Discover, identify, normalize, aggregate and store data for hardware assets. - Reconcile and manage the complete asset life cycle: procurement, arrival, storage, provisioning, use, transfer, service and disposition. - Govern access, visibility and control to specific assets based on the user’s role. - Optimize and integrate with other IT and financial systems for data, processes and workflow. - Flexibly assign asset ownership to a person, department or location. - Scale in record size and number of records as the organization grows. - Share standardized reports, create custom reporting and export data into other reporting systems. - Offer APIs for asset information to be ingested/entered through integration with procurement systems, software asset management (SAM) solutions or inventoried through CMDB or network discovery tools — as well as bar codes or RFID tags.
ManageEngine has 1 product in Hardware Asset Management Tools market
IT Infrastructure and Operations Management - Others
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ManageEngine has 4 products in IT Infrastructure and Operations Management - Others market
- 2 more products
IT Service Management Platforms
Gartner defines IT service management (ITSM) platforms as software that offers cohesive workflow management and automation for organizations to plan, deliver, support and improve integrated IT services. ITSM platforms provide a system of record for ITSM practices, including request, incident, problem, change, knowledge, service level and configuration management. Typically offered as SaaS, ITSM platforms are also available for on-premises deployments as per organizational needs. ITSM platforms are key tools used to manage IT support issues and aid employee productivity. IT leaders require robust ITSM platforms to drive business value in the services they provide, and are increasingly looking for these products to support digital business transformation outside IT. By capturing, tracking and reporting on service-related activities across the estate, the platform acts as a coherent system of record for ITSM-related actions. ITSM platforms boost infrastructure and operations (I&O) teams’ efficiency through automating processes, streamlining decision making and providing seamless integration with third-party applications. As organizational needs grow, advanced multichannel support features enhance the end-user experience, helping IT services remain agile and aligned with business goals.
ManageEngine has 1 product in IT Service Management Platforms market
Identity Governance and Administration
Gartner defines identity governance and administration (IGA) as the solution to manage the identity life cycle and govern access across on-premises and cloud environments. To accomplish this, IGA tools aggregate and correlate disparate identity and access rights data, and provide full capability controls over accounts and associated access. IGA solutions also fulfill the purpose of unifying and correlating identity data for organizations with multiple person and machine identity authoritative sources. This is done to provide a single view of identity (system of record) for their dependent processes and systems
ManageEngine has 2 products in Identity Governance and Administration market
Infrastructure Monitoring Tools
Infrastructure monitoring tools capture the health and resource utilization of IT infrastructure components, no matter where they reside (e.g., in a data center, at the edge, infrastructure as a service [IaaS] or platform as a service [PaaS] in the cloud). This enables I&O leaders to monitor and collate the availability and resource utilization data of physical and virtual entities — including servers, containers, network devices, database instances, hypervisors and storage. These tools collect data in real time and perform historical data analysis or trending of the elements they monitor.
ManageEngine has 4 products in Infrastructure Monitoring Tools market
- 2 more products
Network Automation Platforms
Network automation platforms are products that automate and orchestrate multiple vendors’ network functionality. These platforms support a broad range of capabilities including provisioning, deprovisioning, orchestration, troubleshooting, operations, workflow, configuration management, event-driven automation, validation and reporting. These platforms are well-suited to add value on top of existing point network automation tools by orchestrating end-to-end network workflows across existing automation tools. Network automation platforms interact directly with network devices, other automation and orchestration tools, network management systems/controllers, and/or network services. These platforms increase agility and efficiency of network infrastructure while lowering costs; reducing the amount of manual human errors; and improving compliance with required rules, regulations and laws.
ManageEngine has 1 product in Network Automation Platforms market
Network Management Tools
Network management tools are software applications used to monitor, maintain, and administer computer networks. They help in ensuring the network's efficient operation, detecting and resolving problems, and optimizing performance. Key functions include monitoring network traffic, managing network devices, ensuring security, and troubleshooting issues. Network Administrators, IT Managers, and Security Professionals utilize these tools to monitor and manage network hardware effectively. They track the performance of network devices such as routers and switches, ensuring these devices operate optimally. Additionally, they maintain and update the configuration of these network components to ensure robust security and efficient network functionality.
ManageEngine has 2 products in Network Management Tools market
Observability Platforms
Gartner defines observability platforms as products used to understand the health, performance and behavior of applications, services and infrastructure. They do this by ingesting telemetry (operational data) from a variety of sources including, but not limited to, logs, metrics, events and traces. Observability platforms enable analysis of the ingested telemetry, either via human operator or machine intelligence, to determine changes in system behavior that impact end-user experience, such as outages or performance degradation. This allows early, and even preemptive, problem remediation. Observability platforms are used by IT operations, site reliability engineers, cloud and platform teams, application developers and product owners. Modern businesses rely heavily on critical digital applications and services, which are revenue-generating, client-facing and important to the efficient operation of the business. Outages, performance degradation and unreliability directly impact top-line revenue, client sentiment and brand perception. Observability platforms are used by organizations to understand and improve the availability, performance and resilience of these critical applications and services. Investment in and successful deployment of observability platforms leads to revenue loss avoidance and enables faster product development cycles and improvements in brand perception.
ManageEngine has 2 products in Observability Platforms market
Password Management Tools
Password management (PM) tools are products that provide users with the means to reset their own passwords after an account lockout or when they forget their passwords. PM tools can also synchronize passwords for users across multiple systems, allowing users to access multiple applications with the same password.
ManageEngine has 2 products in Password Management Tools market
Privileged Access Management
Gartner defines privileged access management (PAM) as tools that provide an elevated level of technical access through the management and protection of accounts, credentials and commands, which are used to administer or configure systems and applications. PAM tools — available as software, SaaS or hardware appliances — manage privileged access for both people (system administrators and others) and machines (systems or applications). Gartner defines four distinct tool categories for PAM tools: privileged account and session management (PASM), privilege elevation and delegation management (PEDM), secrets management, and cloud infrastructure entitlement management (CIEM).
ManageEngine has 2 products in Privileged Access Management market
Security Information and Event Management
SIEM is a configurable security system of record that aggregates and analyzes security event data from on-premises and cloud environments. SIEM assists with response actions to mitigate issues that cause harm to the organization and satisfy compliance and reporting requirements. The security information and event management (SIEM) system must assist with: 1. Aggregating and normalizing data from various IT and operational technology (OT) environments 2. Identifying and investigating security events of interest 3. Supporting manual and automated response actions 4. Maintaining and reporting on current and historical security events
ManageEngine has 4 products in Security Information and Event Management market
- 2 more products
Security Solutions - Others
Reviews for 'Security Solutions - Others'
ManageEngine has 4 products in Security Solutions - Others market
- 2 more products
Software Asset Management Tools
Software asset management (SAM) tools aim to decipher the complex and ever-changing world of software licensing. Core capability of SAM tools include discovery, normalization, reconciliation, optimization and reporting. SAM tools help address these common use cases: Discovery of software on on-premises, virtual and cloud platforms; Software entitlement management through a central repository, to track purchase data and contractual commitments; Spend management through demand forecasting, downgrading of entitlements, and reallocating of unused licenses or licenses assigned to leavers; Provision of software data insights by identifying licenses allocated to users and devices, software metering, providing usage data to procurement teams, and rightsizing. Ability to share data on software rationalization opportunities; Risk identification by detecting shadow usage, as well as end-of-life and end-of-support software; Increased collaboration between teams that participate in the software application life cycle, including all stakeholders internal and external to IT; Creation of reporting dashboards for operations teams and management.
ManageEngine has 1 product in Software Asset Management Tools market
Vulnerability Assessment
VA solutions identify, categorize and prioritize vulnerabilities as well as orchestrate their remediation or mitigation. Their primary focus is vulnerability and security configuration assessments for enterprise risk identification and reduction, and reporting against various compliance standards. VA can be delivered via on-premises, hosted and cloud-based solutions, and it may use appliances and agents. Core capabilities include: - Discovery, identification and reporting on device, OS, software vulnerabilities and configuration against security-related criteria - Establishing a baseline for systems, applications and databases to identify and track changes in state - Reporting options for compliance, control frameworks and multiple roles Standard capabilities include: - Pragmatic remediation prioritization with the ability to correlate vulnerability severity, asset context and threat context that then presents a better picture of true risk for your specific environment - Guidance for remediating and configuring compensating controls - Management of scanner instances, agents and gateways - Direct integration with, or API access to, asset management tools, workflow management tools and patch management tools
ManageEngine has 1 product in Vulnerability Assessment market