OpenText is present in 71 markets with 120 products. OpenText has 3042 reviews with an overall average rating of 4.3.
AI-Augmented Software Testing Tools
Gartner defines AI-augmented software testing tools as tools that provide fully integrated and orchestrated capabilities to enable continuous, self-optimizing and highly autonomous testing in the software development life cycle (SDLC) through the use of AI. Capabilities include the generation and maintenance of test scenarios, test cases, test automation, test suite optimization, test prioritization, test analysis, and test value scoring. As part of the larger toolset for AI-augmented development that aids software engineers in designing, coding and testing applications, AI-augmented software testing tools integrate with AI code assistants, chat interfaces, DevOps platforms, planning and deployment tools. They are delivered primarily as cloud-hosted services with some options for on-premises deployment. AI-augmented software testing tools are designed to simplify and accelerate the creation, maintenance and management of test artifacts throughout the SDLC. They help software engineering teams to increase the efficiency, effectiveness and fidelity of tests by reducing human intervention. Teams can build confidence in the quality of their release candidates and support software engineering leaders in making informed decisions regarding product releases.
OpenText has 1 product in AI-Augmented Software Testing Tools market
Access Management
Gartner defines access management (AM) as tools that include authentication, authorization, single sign-on (SSO) and adaptive access capabilities for modern standards-based web applications, classic web applications and APIs. AM’s purpose is to give people (employees, consumers and other users) and machines access to protected applications in a streamlined and consistent way that enhances the user experience. For people, SSO is part of the enhanced experience. AM is also responsible for providing security controls to protect the user session during runtime. It enforces authentication and runtime authorization using adaptive access. Lastly, AM can provide identity context for other cybersecurity tools and reliant applications to enable identity-first security.
OpenText has 1 product in Access Management market
Accounts Payable Applications
Gartner defines the accounts payable applications market as cloud-based applications that enable corporate controllers and their teams to automatically manage supplier invoice processing, facilitate payments and support supplier master data management across one or more ERP applications. Organizations use accounts payable applications to improve their supplier invoice processing, payments and supplier master data management activities. They allow organizations to efficiently and confidently pay supplier invoices. These applications are modular cloud-based tools that customers can configure to deliver standard processes and integrate with one or more ERP applications. Additionally, they integrate with other operational tools, such as source-to-pay suites, partner networks, banks and payment service providers, while creating flexibility for suppliers to deliver supplier invoices. An example would be the collection and processing of supplier invoices using a digital mailroom, whereby data (structured and unstructured) is extracted from scanned documents and validated prior to approval for payment.
OpenText has 1 product in Accounts Payable Applications market
Analytics and Business Intelligence Platforms
Gartner defines analytics and business intelligence platforms (ABI) as those that enable organizations to model, analyze and visualize data to support informed decision making and value creation. These platforms facilitate the preparation of data and the creation of interactive dashboards, reports and visualizations to uncover patterns, predict trends and optimize operations. By doing so, they empower users to collaborate and effectively communicate the dimensions and measures that drive their organization. The platforms may also optionally include the ability to create, modify or enrich a semantic model, including business rules. Analytics and business intelligence platforms integrate data from multiple sources, such as databases, spreadsheets, cloud services and external data feeds, to provide a unified view of data, breaking down silos and transforming raw data into meaningful insights. They also allow users to clean, transform and prepare data for analysis, in addition to creating data models that define relationships between different data entities.
OpenText has 2 products in Analytics and Business Intelligence Platforms market
Application Development
Application Development refers to products and services that support the design, creation, deployment, and maintenance of software applications across web, mobile, desktop, and cloud environments. This category includes markets that support organizations to build scalable, secure, and user-centric applications while evolving through agile methodologies, automation, modern development practices, and continuous integration and delivery.
OpenText has 6 products in Application Development market
- 4 more products
Application Development Life Cycle Management
The application development life cycle management (ADLM) tool market focuses on the planning and governance activities of the software development life cycle (SDLC). ADLM products focus on the 'development' portion of an application's life. Key elements of an ADLM solution include: software requirements definition and management, software change and configuration management, software project planning, with a current focus on agile planning, work item management, quality management, including defect management. Other key capabilities include: reporting, workflow, integration to version management, support for wikis and collaboration, strong facilities for integration to other ADLM tools.
OpenText has 6 products in Application Development Life Cycle Management market
- 4 more products
Application Security Testing
Gartner defines the application security testing (AST) market as consisting of providers of products that enable organizations to assess applications for the presence and management of risk. These products identify risk by evaluating source code, performing runtime tests and inspecting supply chain components. AST products can be integrated throughout development workflows for continuous assessment or be used to perform ad hoc evaluations. They enable organizations to manage application risks by providing an integrated set of capabilities for risk identification, prioritization and triage, policy evaluation and enforcement, and remediation assistance. Market offerings are available in on-premises, SaaS and hybrid delivery models. Organizations leverage AST products to assess applications for the presence of security vulnerabilities and other risks (e.g., legal and operational) throughout their life cycle. These assessments are used to measure and manage the risks within individual applications, application components or groups of applications in the context of their business criticality and other key attributes (e.g., environment, sensitive data handling, etc.). AST products further enable organizations to evaluate software for compliance with internal policies as well as regulatory requirements established by governments or authoritative industry groups.
OpenText has 4 products in Application Security Testing market
- 2 more products
Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and metadata (primarily found in ITSM platforms) to provide intelligent advice and actions on ITSM practices and workflows, such as IT service desk and support activities. This software can either be a stand-alone product, capabilities within an ITSM platform or an add-on to an ITSM platform.
OpenText has 1 product in Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management) market
B2B Gateway Software
B2B gateway software is integration middleware that supports information exchange between your organization and its ecosystem trading partners, applications and endpoints. BGS consolidates and centralizes data and process integration and interoperability between a company's internal applications and external endpoints, such as business partners, SaaS or ecosystems. The BGS market is a composite market that includes pure-play BGS solutions and BGS that is embedded or combined with other IT solutions (for example, ESB suites that support BGS features as services connected to the ESB suite, integration brokerage services, e-invoicing software and networks, application platform suites, electronic data interchange [EDI] translators, and managed file transfer [MFT] technology).
OpenText has 2 products in B2B Gateway Software market
BPM-Platform-Based Case Management Frameworks
BPM-platform-based case management frameworks are configurable 'apps' meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities 'out of the box.' Work is caselike when each work item — each case — requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
OpenText has 2 products in BPM-Platform-Based Case Management Frameworks market
Backup and Data Protection Platforms
Gartner defines backup and data protection platforms as technologies that capture point-in-time copies of enterprise data for the purpose of recovering it from multiple data loss scenarios, enhancing data protection initiatives, and expanding data insights and access capabilities. These technologies protect enterprise data, applications and infrastructure in hybrid, multicloud and SaaS environments. Backup and data protection platforms are available as software-only, integrated appliances and vendor-developed and hosted backup as a service (BaaS).
OpenText has 1 product in Backup and Data Protection Platforms market
Business Process Automation Tools
Gartner defines business process automation (BPA) tools as software that enables the design, execution and monitoring of business processes involving diverse sets of systems and humans. BPA tools provide an environment for developing, running and monitoring business processes that incorporate process models (and other business, decision and data models) enabling automation of business operations. BPA tools play a crucial role in streamlining business processes, thereby increasing efficiency, reducing human error and enabling better decision making across various functions and industries.
OpenText has 1 product in Business Process Automation Tools market
Business Process Management Platforms
Gartner defines business processes as the coordination of the behavior of people, systems and things to produce specific business outcomes. 'Things' in this context refers to devices that are part of the Internet of Things (IoT). A BPM platform minimally includes: a graphical business process and/or rule modeling capability, a process registry/repository to handle the modeling metadata, a process execution engine and a state management engine or rule engine (or both). The three types of BPM platforms — basic BPM platforms, business process management suites (BPMSs), and intelligent business process management suites (iBPMSs) — can help solution architects and business outcome owners accelerate application development, transform business processes, and digitalize business processes to exploit business moments by providing capabilities that manage different aspects of the business process life cycle.
OpenText has 1 product in Business Process Management Platforms market
Cloud Database Management Systems
Gartner defines the market for cloud database management systems (DBMSs) as software products that store and manipulate data and are primarily delivered as platform as a service (PaaS) in the cloud. Cloud DBMSs may optionally be capable of running on-premises or in hybrid, multicloud or intercloud configurations. They can be used for transactional and/or analytical work. They typically persist data using a combination of proprietary and open components in a durable manner, enabling a full range of create, read, update and delete operations. They are used by application end users, designers, developers and operators of large database systems.
OpenText has 1 product in Cloud Database Management Systems market
Cloud Investigation and Response Automation (CIRA)
Cloud Investigation and Response Automation (CIRA) is a technology that leverages advanced analytics, artificial intelligence (AI), and automation to enhance the detection, investigation, and response to security incidents within cloud environments. It provides real-time insights into potential threats, automates the collection and analysis of forensic data, and uses machine learning (ML) algorithms for proactive threat detection. CIRA tools integrate seamlessly with existing Security Operations (SecOps) technologies to improve an organization’s overall security posture.
OpenText has 1 product in Cloud Investigation and Response Automation (CIRA) market
Cloud Management Tooling (Transitioning to Cloud Financial Management Tools)
Cloud management tooling enables organizations to manage hybrid and multicloud (that is, on-premises, public cloud and edge) services and resources. This includes providing governance, life cycle management, brokering and automation for managed cloud infrastructure resources across multiple functional areas. The tooling can be procured and operated by central IT organizations, such as I&O, cloud center of excellence (CCOE) and platform engineering/operations, or within specific lines of business. It can be deployed on-premises, in a customer’s public cloud account or purchased as a SaaS.
OpenText has 1 product in Cloud Management Tooling (Transitioning to Cloud Financial Management Tools) market
Contact Center Workforce Engagement Management (Transitioning to Contact Center as a Service & Contact Center Workforce Management Solutions)
Workforce engagement management (WEM) software is a collection of technologies that help manage the customer service workforce to ensure a high level of operational performance while elevating employee well-being, discretionary effort and satisfaction. The core capabilities of WEM products include: • Evaluation and improvement • Time management • Metrics and recognition (that is, performance management) • Assistance and task management • Voice of the employee (VoE) feedback • Recruitment and onboarding
OpenText has 1 product in Contact Center Workforce Engagement Management (Transitioning to Contact Center as a Service & Contact Center Workforce Management Solutions) market
Customer Communication Management
CCM software is defined as both a strategy and a market-fulfilled by applications that improve the creation, delivery, storage and retrieval of outbound and interactive communications. It supports the production of individualized customer messages, marketing collateral, new product introductions and transaction documents. It is a collection of computer programs that composes, personalizes, formats and delivers content acquired from various sources into targeted and relevant electronic and physical communications between an enterprise and its customers, prospective customers and business partners. It delivers targeted communications through a wide range of media including mobile, email, SMS, Web pages, social media sites and print. The CCM market has evolved from the convergence of document generation/composition and output management technologies. Current CCM solutions include the core elements of a design tool, a composition engine, a workflow/rule engine and multichannel output management.
OpenText has 2 products in Customer Communication Management market
Data Integration Tools
The market for data integration tools consists of stand-alone software products that enable organizations to combine data from multiple sources and perform tasks related to data access, transformation, enrichment and delivery. They enable use cases such as data engineering, delivering modern data architectures, self-service data integration, operational data integration and supporting AI projects. Data management leaders procure data integration tools for their teams, including data engineers and data architects, or for other users, such as business analysts or data scientists. These products are primarily consumed as SaaS or deployed on-premises, in public or private cloud, or in hybrid configurations.
OpenText has 1 product in Data Integration Tools market
Data Masking (Transitioning to Data Masking and Synthetic Data)
Data masking is based on the premise that sensitive data can be transformed into less sensitive but still useful data. This is necessary to satisfy application testing use cases that require representative and coherent data, as well as analytics that involve the use of aggregate data for scoring, model building and statistical reporting. The market for data protection, DM included, continues to evolve with technologies designed to redact, anonymize, pseudonymize, or in some way deidentify data in order to protect it against confidentiality or privacy risk.
OpenText has 1 product in Data Masking (Transitioning to Data Masking and Synthetic Data) market
Data and Analytics
Data and Analytics refers to products and services that enable organizations to collect, integrate, analyze, and act on data to drive informed decision-making and business outcomes. This category includes markets that focus on empowering enterprises to manage data pipelines, ensure data quality and governance, extract insights through advanced analytics, and machine learning across structured and unstructured data environments.
OpenText has 1 product in Data and Analytics market
DevOps Platforms
Gartner defines DevOps platforms as those that provide fully integrated and orchestrated capabilities to enable continuous delivery of software using agile and DevOps practices. The capabilities span the development and delivery life cycle built around the continuous integration/continuous delivery (CI/CD) pipeline, including planning, creation, artifact management, security, quality engineering, change management, compliance, environment management, deployment and monitoring. DevOps platforms support team collaboration, consistency, tool simplification and measurement of software delivery metrics. They are delivered primarily as cloud-hosted services with some options for on-premises deployment. DevOps platforms simplify the creation, maintenance and management of the components required for the delivery of various types of modern software. Platforms create common workflows and data models, simplify user access, provide production-like development and test environments, and provide a consistent user experience (UX) to reduce cognitive load. They lead to improved visibility, auditability and traceability for the software delivery value stream. This end-to-end view encourages a systems-thinking mindset and accelerates feedback loops. Organizations use DevOps platforms to minimize tool friction resulting from complex toolchains, manual handoffs and lack of consistent visibility throughout the software development life cycle (SDLC). This enables product teams to deliver faster customer value without compromising quality. The DevOps platforms market reflects the consolidation of technologies across development, security, infrastructure and operations to streamline software delivery.
OpenText has 2 products in DevOps Platforms market
Digital Asset Management (Transitioning to Digital Asset Management Platforms)
Digital asset management (DAM) is a self-serve content repository. It facilitates the management, ingestion, storage, organization and distribution of all types of content an organization uses. The content includes any digital asset, such as text, graphics, images, videos, audio, design files and product information used by an organization to communicate with internal and external audiences. DAM platforms not only support marketing but can also serve internal and external parts of the organization including sales, HR, legal, finance, call and service centers, third-party suppliers, agencies, and distributors. The primary purpose of a DAM is to manage governance of digital assets and make them available and useful, enabling brand consistency across the organization. Beyond its role as a self-service solution, DAM products are part of a content operations ecosystem, which includes capabilities that overlap across technologies such as content marketing platforms (CMP), marketing work management (MWM) and product information management (PIM). Individually, technologies support different variations of content taxonomy, content editing, management of and content access controls to third parties (e.g., agencies). Their goals are to drive efficiency, transparency and scale of content deliverables across the organization. The primary purpose of a DAM is to manage governance of digital assets and make them available and useful, enabling brand consistency across the organization. DAM platforms serve as a repository for all digital content assets. Organizations that have a large number of digital assets use a DAM solution to manage, catalog and transfer files, and to store digital assets. The solution allows organizations to share and edit digital assets across multiple platforms and channels. DAM platforms can support external partners with portals to access an organization’s assets. Overall, it is a self-service content repository and can facilitate collaboration.
OpenText has 1 product in Digital Asset Management (Transitioning to Digital Asset Management Platforms) market
Digital Communications Governance and Archiving Solutions
Gartner defines digital communications governance and archiving (DCGA) solutions as designed to enforce corporate governance and regulatory compliance, and derive insights from an evolving number of digital communications tools utilized by organizations. For the various communications tools in use across the enterprise, DCGA solutions enable consistent policy management and enforcement, reveal new data insights, and provide reporting capabilities of their use. Organizations utilize DCGA solutions to proactively manage, monitor, collect and archive communications content. They are critical to an organizations’ efforts to meet a growing number of regulatory compliance mandates and an expanding scope of organizational communications governance and data insights. Compliance requirements include monitoring, oversight, audits and investigations for regulated industries such as financial services and health sciences. They also extend to investigation requirements of the public sector to respond to public records requests. Corporate governance requirements include employee conduct and handling of sensitive data in the use of digital communication tools.
OpenText has 3 products in Digital Communications Governance and Archiving Solutions market
- 1 more product
Digital Experience Platforms
A digital experience platform (DXP) is a cohesive set of integrated technologies designed for the composition, management, delivery and optimization of personalized digital experiences across multiple channels in the customer journey. A DXP orchestrates multiple applications to allow the creation, management and presentation of seamless digital experiences. It forms part of a digital business ecosystem via API-based integrations with adjacent technologies. DXPs serve B2C and B2B use cases.
OpenText has 1 product in Digital Experience Platforms market
Document Management
Gartner defines document management as the tools and practices used to capture, store, process, and access documents and content in support of personal, team and enterprise needs. It is used for a wide range of collaborative and operational purposes, enabling the digital workplace, content collaboration, content-centric processes, content services for enterprise applications and content governance. Gartner estimates that 70% to 80% of enterprise information is unstructured, posing a significant challenge for organizations that must unlock the potential and mitigate the risks of content. Document management tools are critical to enterprise application strategies that need to support unstructured information or content.
OpenText has 4 products in Document Management market
- 2 more products
E-Discovery Solutions
The e-discovery solutions market comprises vendors offering technology solutions that facilitate the electronic discovery process. E-discovery solutions specialize in one or more areas to identify, collect, preserve, process, review, analyze and produce electronically stored information (ESI). ESI fulfills legal and compliance requirements for discovery that result from a variety of investigative scenarios. The scope of ESI often includes data sources, such as digital communications, file systems, cloud office platforms, endpoints, databases and applications. E-discovery solutions market includes software vendor offerings for a customer’s own deployment on-premises and in cloud infrastructure, as well as hosted offerings provided by software vendors and services providers.
OpenText has 3 products in E-Discovery Solutions market
- 1 more product
E-invoicing Compliance Applications
E-invoicing compliance applications software enables compliant delivery and receipt of invoices between suppliers, buyers, and tax authorities. These solutions automate invoice creation, transmission, validation, reporting, and archiving, and are typically delivered as cloud-based platforms to ensure organizations meet evolving global e-invoicing and transactional tax reporting mandates. They seamlessly integrate with an organization’s internal systems—such as ERP, billing, accounts payable, document management, and payment gateways—while also connecting to external networks. This integration ensures compliant exchange of invoices across suppliers, buyers and tax authorities. By implementing these solutions, organizations achieve accurate invoice processing, reduce the risk of non-compliance penalties, and meet real-time or continuous tax reporting obligations. Ultimately, they enable efficient global operations and smoother cross-border transactions, benefiting roles such as CIOs, CFOs, procurement leaders, compliance officers, and accounts payable owners.
OpenText has 1 product in E-invoicing Compliance Applications market
Email Security Platforms (Transitioning to Email Security)
Gartner defines an email security platform as a product that secures email infrastructure. Its primary purpose is the removal of malicious (phishing, social engineering, viruses) or unsolicited messages (spam, marketing). Other functions include email data protection, domain-based message authentication, reporting and conformance (DMARC), investigation, and remediation through a dedicated console. These solutions may integrate as a secure email gateway (SEG) for predelivery protection or as an integrated cloud email security (ICES) solution for postdelivery protection. Email security platforms protect an organization’s email infrastructure from social engineering, phishing, business email compromise, spam, malware attacks and data theft. These platforms are deployed independently but integrated with other network and endpoint security controls to improve the overall risk posture of the organization. They offer cybersecurity teams visibility into email-related security incidents for investigation and remediation.
OpenText has 1 product in Email Security Platforms (Transitioning to Email Security) market
Endpoint Management Tools
Gartner defines an endpoint management tool as a platform or tool that provides configuration management, patching and deployment of operating systems and applications for computers or mobile devices. Endpoint management tools are used to provide management capabilities for endpoint devices of various operating systems. These tools help maintain cybersecurity hygiene and enable end-user computing operations and automation by facilitating operating system and application deployment, patching and configuration management.
OpenText has 1 product in Endpoint Management Tools market
Endpoint Protection Platforms
Gartner defines an endpoint protection platform (EPP) as security software designed to protect managed endpoints — including desktop PCs, laptop PCs, virtual desktops, mobile devices and, in some cases, servers — against known and unknown malicious attacks. EPPs provide capabilities for security teams to investigate and remediate incidents that evade prevention controls. EPP products are delivered as software agents, deployed to endpoints, and connected to centralized security analytics and management consoles. EPPs provide a defensive security control to protect end-user endpoints against known and unknown malware infections and file-less attacks using a combination of security techniques (such as static and behavioral analysis) and attack surface reduction capabilities (such as device control, host firewall management and application control). EPP prevention and protection capabilities are deployed as a part of a defense-in-depth strategy to help reduce the endpoint attack surface and minimize the risk of compromise. EPP detection and response capabilities are used to uncover, investigate and respond to endpoint threats that evade security protection, often as a part of broader threat detection, investigation and response (TDIR) capable products.
OpenText has 1 product in Endpoint Protection Platforms market
Enterprise Agile Planning Tools
Gartner defines enterprise agile planning (EAP) tools as products that enable organizations to scale their agile practices to support a holistic enterprise view. These tools act as a hub for defining, planning, managing and deploying work. They also serve as an information hub for the disparate islands of metrics from the full life cycle. Just as agile is an evolution of development methodologies, EAP tools are an evolution of project-/team-centric tools. They support a business-outcome-driven approach to managing the full life cycle of agile product delivery at scale.
OpenText has 2 products in Enterprise Agile Planning Tools market
Enterprise Business Process Analysis Tools
Enterprise business process analysis (EBPA) tools enable business and process modeling, manage process repositories and support analysis aimed at transforming and improving business performance. These tools emphasize cross-viewpoint (strategy, analysis, architecture, automation) and cross-functional analysis guiding strategic and operational decisions.
OpenText has 1 product in Enterprise Business Process Analysis Tools market
Enterprise Low-Code Application Platforms
Gartner defines enterprise low-code application platforms (LCAPs) as software platforms for the accelerated development and maintenance of applications, using model-driven development tools, generative AI and prebuilt component catalogs for the entire application’s technology stack. Enterprise LCAP features include support for the collaborative development of all application components; runtime environments for high performance, availability and scalability of applications; and application deployment and monitoring with detailed usage insights. Enterprise LCAP platforms feature governance controls and insights, self-service capabilities, APIs for integration with external DevOps tooling, success management with exhaustive technical documentation, training programs and a comprehensive global partner network. Enterprise LCAPs provide the foundation for developing a wide range of applications and application components with distributed data architectures, including complex multimodal front ends, business workflows, agentic AI and integration capabilities. The enterprise LCAP market is closely related to the citizen application development platform (CADP) market, as they both aim to address the use cases listed below. However, they are distinctively different in terms of the target audience and complexity of the applications built on the platform.
OpenText has 1 product in Enterprise Low-Code Application Platforms market
Enterprise Networking and Communications
Enterprise Networking and Communications refers to the products and services that enable secure, scalable, and high-performance connectivity and communication across distributed enterprise environments. This category includes markets that focus on core and edge networking, unified communications, private and public mobile networks, and managed network services—supporting digital transformation, and operational efficiency.
OpenText has 1 product in Enterprise Networking and Communications market
File Analysis Software
File analysis (FA) products analyze, index, search, track and report on file metadata and file content, enabling organizations to take action on files according to what was identified. FA provides detailed metadata and contextual information to enable better information governance and organizational efficiency for unstructured data management. FA is an emerging solution, made of disparate technologies, that assists organizations in understanding the ever-growing volume of unstructured data, including file shares, email databases, enterprise file sync and share, records management, enterprise content management, Microsoft SharePoint and data archives.
OpenText has 3 products in File Analysis Software market
- 1 more product
IT Infrastructure and IoT
IT Infrastructure and IoT refers to the products and services that support the deployment, management, and optimization of core technology systems and connected devices across enterprise environments. This category includes markets that focus on enabling organizations to build and operate resilient, scalable, and intelligent infrastructure. It encompasses solutions for data center management, network infrastructure, and IoT connectivity—spanning on-premises, cloud, edge, and hybrid models.
OpenText has 3 products in IT Infrastructure and IoT market
- 1 more product
IT Security
IT Security refers to products and services that protect digital systems and data from cyber threats and unauthorized access. This category includes markets that focus on network security, identity management, data protection, and cloud security, enabling organizations to reduce risk, ensure compliance, and operate securely in a digital world.
OpenText has 5 products in IT Security market
- 3 more products
IT Service Management Platforms
Gartner defines IT service management (ITSM) platforms as software that offers cohesive workflow management and automation for organizations to plan, deliver, support and improve integrated IT services. ITSM platforms provide a system of record for ITSM practices, including request, incident, problem, change, knowledge, service level and configuration management. Typically offered as SaaS, ITSM platforms are also available for on-premises deployments as per organizational needs. ITSM platforms are key tools used to manage IT support issues and aid employee productivity. IT leaders require robust ITSM platforms to drive business value in the services they provide, and are increasingly looking for these products to support digital business transformation outside IT. By capturing, tracking and reporting on service-related activities across the estate, the platform acts as a coherent system of record for ITSM-related actions. ITSM platforms boost infrastructure and operations (I&O) teams’ efficiency through automating processes, streamlining decision making and providing seamless integration with third-party applications. As organizational needs grow, advanced multichannel support features enhance the end-user experience, helping IT services remain agile and aligned with business goals.
OpenText has 2 products in IT Service Management Platforms market
Identity Governance and Administration
Gartner defines identity governance and administration (IGA) as the solution to manage the identity life cycle and govern access across on-premises and cloud environments. To accomplish this, IGA tools aggregate and correlate disparate identity and access rights data, and provide full capability controls over accounts and associated access.
OpenText has 3 products in Identity Governance and Administration market
- 1 more product
Infrastructure Monitoring Tools
Infrastructure monitoring tools capture the health and resource utilization of IT infrastructure components, no matter where they reside (e.g., in a data center, at the edge, infrastructure as a service [IaaS] or platform as a service [PaaS] in the cloud). This enables I&O leaders to monitor and collate the availability and resource utilization data of physical and virtual entities — including servers, containers, network devices, database instances, hypervisors and storage. These tools collect data in real time and perform historical data analysis or trending of the elements they monitor.
OpenText has 1 product in Infrastructure Monitoring Tools market
Insider Risk Management Solutions
Gartner defines the insider risk management (IRM) market as solutions that use advanced analytics, monitoring, and behavior-based risk models to detect, analyze and mitigate risks posed by trusted insiders within an organization. These solutions monitor the activities of employees, service partners and key suppliers to ensure their behavior aligns with corporate policies and risk tolerance levels. IRM platforms can be delivered as cloud-based services or on-premises solutions, or in hybrid forms. When effectively implemented alongside proper governance, they provide comprehensive visibility, real-time detection, and proactive intervention to safeguard against data theft, fraud and other malicious or unintentional insider threat activities.
OpenText has 1 product in Insider Risk Management Solutions market
Insight Engines (Transitioning to Enterprise AI Search)
Gartner defines Insight Engines as follows: Insight engines apply relevancy methods to discover, analyze, describe and organize content and data. They enable the interactive or proactive delivery or synthesis of information to people, and data to machines, in the context of their respective business moments. Insight engines should be viewed as platforms on which applications are provided, developed or augmented by applying the capabilities listed above to specific employee and customer experience use cases. Such applications are provided out of the box by vendors (e.g., intranet or site search), developed through technical partnerships (e.g., search within third-party applications), developed with customers in-house (e.g., expert finder), or developed through integration with third-party applications (e.g., extracting data from documents to support RPA).
OpenText has 2 products in Insight Engines (Transitioning to Enterprise AI Search) market
Intelligent Document Processing Solutions
Gartner defines intelligent document processing (IDP) solutions as specialized data integration tools that enable automated extraction of data from multiple formats and various layouts of document content. IDP solutions ingest data for dependent applications and workflows and can be provided as a software product and/or as a service. Organizations receive and process documents in multiple formats to enable activities such as onboarding new suppliers, receiving applications for loans or insurance claims. This results in large volumes of documents, the content of which is designed for human comprehension rather than machine processing. Extracting data from content is essential for document processing and the automated activities this supports. IDP solutions fulfill this role, augmented by and potentially replacing people. Documents are received in physical form, typically paper, which must be scanned for digitization, or in digital form, such as emails and PDFs. The content of these documents has varying layouts, ranging from structured formats, such as tabular or outline (e.g., list or hierarchy of headings) or invoices or contracts, to unstructured formats (i.e., free-flowing, such as an email). Layouts that fall between structured and unstructured, or mixing the two, are often referred to as semistructured.
OpenText has 1 product in Intelligent Document Processing Solutions market
Intrusion Detection and Prevention Systems
The network intrusion detection and prevention system (IDPS) appliance market is composed of stand-alone physical and virtual appliances that inspect defined network traffic either on-premises or in the cloud. They are often located in the network to inspect traffic that has passed through perimeter security devices, such as firewalls, secure Web gateways and secure email gateways. IDPS devices are deployed in-line and perform full-stream reassembly of network traffic. They provide detection via several methods — for example, signatures, protocol anomaly detection, behavioral monitoring or heuristics, advanced threat defense (ATD) integration, and threat intelligence (TI). When deployed in-line, IDPSs can also use various techniques to detect and block attacks that are identified with high confidence; this is one of the primary benefits of this technology. Next-generation IDPSs have evolved in response to advanced targeted threats that can evade first-generation IDPSs.
OpenText has 1 product in Intrusion Detection and Prevention Systems market
Legal Document Management Solutions
Legal Document Management Solutions are used by law firms and law professionals to store and organize legal documents and streamline document workflow which in turn aid in faster operations. A centralized document management system helps in creating continuity and consistency within an organization.This is achieved through integration with other applications such as office suites, emails, and other legal applications. The systems are designed for automated file sorting, storage, and retrieval of electronically-stored legal documents with advanced search tools. Additionally, legal document management solutions ensure security and access control of the documents shared for collaboration.
OpenText has 1 product in Legal Document Management Solutions market
Life Science Regulatory Information Management Solutions
RIM Solutions Allow Organizations to Scale and Speed Products to Market: RIM solutions are a set of key capabilities that a life science company needs to manage the regulatory approval and maintenance of a life science product for commercial use. Each RIM solution capability addresses a specific aspect of the process to gain and maintain regulatory authorization in one or more regulated markets. RIM solutions can be stand-alone point solutions or part of a RIM platform, and either deployed on-premises or in the cloud. Much investment in these solutions from life science companies has involved the shift to cloud deployments (primarily public cloud deployments) over the last five years. RIM capabilities consist of solutions used for: - Product registration management - Regulatory intelligence and regulatory requirements management - Product detail and product information management - Dossier management - Submission content management, including authoring, development and approval - Product label and promotional material development - Health authority interactions, communications and commitment tracking - Submission planning, production and archival
OpenText has 1 product in Life Science Regulatory Information Management Solutions market
Load Testing Tools
Load Testing Tools determine the performance of a system, software product, or software application under real-life based load conditions and resource utilization levels. The goal of load testing is to improve performance bottlenecks and to ensure stability and smooth functioning of software application before deployment. Through specialized testing software,various scenarios are simulated to test the system’s behavior under different load conditions. The software places a simulated “load” or demand from multiple sources on applications to ensure it remains stable during operation and peak load. It enables test analysts to evaluate application performance and maximize the operating capacity of the application.
OpenText has 3 products in Load Testing Tools market
- 1 more product
Managed Detection and Response
Gartner defines managed detection and response (MDR) services as those that provide customers with remotely delivered security operations center (SOC) functions. These functions allow organizations to perform rapid detection, analysis, investigation and response through threat disruption and containment. They offer a turnkey experience, using a predefined technology stack that commonly covers endpoints, networks, logs and cloud. Telemetry is analyzed within a provider’s platform using a range of techniques. The MDR provider’s analyst team then performs threat hunting and incident management to deliver recommended actions to their clients. MDR offers outcome-driven security incident management that is predicated on the detection, analysis and investigation of potentially impactful security events and the delivery of active threat disruption and containment actions to respond to and mitigate the impact of cyber breaches.
OpenText has 1 product in Managed Detection and Response market
Marketing
Marketing refers to the products and services that enable organizations to plan, execute, measure, and optimize strategies for attracting, engaging, and retaining customers across digital and physical channels. This category includes markets that support content creation, campaign management, data-driven personalization, performance analytics and brand strategy—empowering businesses to deliver targeted, measurable, and customer-centric marketing experiences.
OpenText has 1 product in Marketing market
Mobile Application Security Testing
The mobile AST market is composed of buyers and sellers of products and services that analyze and identify vulnerabilities in applications used with mobile platforms (iOS, Android and Windows 10 Mobile) during or post development. Many variations and flavors of techniques exist, but fundamentally mobile AST solutions test applications in three main ways: (1) SAST: These solutions statically analyze the source, binary or bytecode of an application to identify vulnerabilities. (2) Behavioral testing: Mobile AST solutions use behavioral analysis to observe the behavior of the app during runtime and identify actions that could be exploited by an attacker. (3) DAST: These solutions also use dynamic analysis to test the app in its runtime state. DAST simulates attacks against an application and analyzes the application's reactions, determining whether it is vulnerable.
OpenText has 1 product in Mobile Application Security Testing market
Multienterprise Collaboration Networks
Gartner defines multienterprise collaboration networks (MCNs) as solutions that support a community of trading partners of any tier and type that need to coordinate and execute on business processes that extend across multiple enterprises. Gartner considers cloud-based MCNs to be a key technology for organizations of any industry, geography, size and maturity, implemented to coordinate, automate, orchestrate and transform an organization’s extended supply chain within the overall business ecosystem.
OpenText has 3 products in Multienterprise Collaboration Networks market
- 1 more product
Network Automation Platforms
Network automation platforms are products that automate and orchestrate multiple vendors’ network functionality. These platforms support a broad range of capabilities including provisioning, deprovisioning, orchestration, troubleshooting, operations, workflow, configuration management, event-driven automation, validation and reporting. These platforms are well-suited to add value on top of existing point network automation tools by orchestrating end-to-end network workflows across existing automation tools. Network automation platforms interact directly with network devices, other automation and orchestration tools, network management systems/controllers, and/or network services. These platforms increase agility and efficiency of network infrastructure while lowering costs; reducing the amount of manual human errors; and improving compliance with required rules, regulations and laws.
OpenText has 1 product in Network Automation Platforms market
Network Detection and Response
Network detection and response (NDR) products detect abnormal system behaviors by applying behavioral analytics to network traffic data. They continuously analyze raw network packets or traffic metadata within internal networks (east-west) and between internal and external networks (north-south). NDR products include automated responses, such as host containment or traffic blocking, directly or through integration with other cybersecurity tools. NDR can be delivered as a combination of hardware and software appliances for sensors, some with IaaS support. Management and orchestration consoles can be software or SaaS.
OpenText has 1 product in Network Detection and Response market
Observability Platforms
Gartner defines observability platforms as products used to understand the health, performance and behavior of applications, services and infrastructure. They do this by ingesting telemetry (operational data) from a variety of sources including, but not limited to, logs, metrics, events and traces. Observability platforms enable analysis of the ingested telemetry, either via human operator or machine intelligence, to determine changes in system behavior that impact end-user experience, such as outages or performance degradation. This allows early, and even preemptive, problem remediation. Observability platforms are used by IT operations, site reliability engineers, cloud and platform teams, application developers and product owners. Modern businesses rely heavily on critical digital applications and services, which are revenue-generating, client-facing and important to the efficient operation of the business. Outages, performance degradation and unreliability directly impact top-line revenue, client sentiment and brand perception. Observability platforms are used by organizations to understand and improve the availability, performance and resilience of these critical applications and services. Investment in and successful deployment of observability platforms leads to revenue loss avoidance and enables faster product development cycles and improvements in brand perception.
OpenText has 1 product in Observability Platforms market
Password Management Tools
Password management (PM) tools are products that provide users with the means to reset their own passwords after an account lockout or when they forget their passwords. PM tools can also synchronize passwords for users across multiple systems, allowing users to access multiple applications with the same password.
OpenText has 1 product in Password Management Tools market
Privileged Access Management
Gartner defines privileged access management (PAM) as tools that provide an elevated level of technical access through the management and protection of accounts, credentials and commands, which are used to administer or configure systems and applications. PAM tools — available as software, SaaS or hardware appliances — manage privileged access for both people (system administrators and others) and machines (systems or applications). Gartner defines five distinct tool categories for PAM tools: privileged account and session management (PASM), privilege elevation and delegation management (PEDM), secrets management, cloud infrastructure entitlement management (CIEM) and remote PAM (RPAM). Privileged access is access beyond the normal level granted to both human and machine accounts. It allows users to override existing access controls, change security configurations, or make changes affecting multiple users or systems. As privileged access can create, modify and delete IT infrastructure, along with company data contained in that infrastructure, it presents catastrophic risk. Managing privileged access is thus a critical security function for every organization and requires a specific set of procedures and tools. PAM tools focus on either privileged accounts or privileged commands.
OpenText has 1 product in Privileged Access Management market
Productivity and Collaboration
Productivity and Collaboration refer to products and services that enhance how teams work together, manage projects, and drive innovation across the enterprise. This category includes markets that focus on enabling organizations to streamline resource planning, improve cross-functional collaboration, and boost employee engagement through integrated tools for communication, task management, and workflow optimization.
OpenText has 2 products in Productivity and Collaboration market
Project and Portfolio Management
PPM software providers covered under this market definition aim to support the selection, planning and execution of a variety of different work packages or containers, including, but not limited to, traditional projects. They often fold in collaboration and communication capabilities and allow work teams and project offices to report, monitor and identify course correction in resource-intensive project and work environments. Providers included in this market offer these capabilities directly through their own products, but frequently recognize that specific integration points may also be needed to connect niche tools or data sources. The PPM capabilities identified as essential or critical include: • Project demand management • Project planning and management • Time management • Resource management • Resource capacity planning • Project portfolio management • Project collaboration • Program management • Reporting services • Security and user management • Integration • Usability
OpenText has 1 product in Project and Portfolio Management market
Security Information and Event Management
Security information and event management (SIEM) is a configurable system of record that collects, aggregates and analyzes security event data from on-premises and cloud environments. SIEM processes security event data for the purposes of threat detection, investigation and response. It natively supports data normalization and offers user-configurable detection content and reporting to orchestrate threat mitigation and satisfy compliance requirements. These solutions are delivered via a SaaS platform or client-hosted on-premises or private cloud. The security information and event management (SIEM) system must assist with: 1. Aggregating and normalizing data from various IT and operational technology (OT) environments. 2. Designing and executing near real-time monitoring and alerting content. 3. Enriching and investigating security events of interest. 4. Supporting manual and automated response actions. 5. Maintaining and reporting on current and historical event data.
OpenText has 3 products in Security Information and Event Management market
- 1 more product
Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)
Security orchestration, automation and response (SOAR) solutions combine incident response, orchestration and automation, and threat intelligence (TI) management capabilities in a single platform. SOAR tools are also used to document and implement processes (aka playbooks, workflows and processes); support security incident management; and apply machine-based assistance to human security analysts and operators. SOAR solutions must provide: - Highly customizable workflow process management that enables repeatable automated tasks to be turned into playbooks that run in isolation or joined together into more sophisticated workflows. - The ability to store (locally or in a third-party system) incident management data to support SecOps investigations. - Manually instigated and automated triggers that augment human security analyst operators to carry out operational tasks consistently. - A mechanism to collate and better operationalize the use of threat intelligence. - Support for a broad range of existing security technologies that supports improved analyst efficiency and acts as an abstraction layer between the desired outcomes and the custom-made set of solutions in place in your environment.
OpenText has 1 product in Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management) market
Sentiment Analysis Tools
Sentiment Analysis Tools are software solutions designed to evaluate and interpret text-based data to identify the emotional tone, opinion, or attitude expressed within written communication. These tools leverage advanced technologies such as natural language processing (NLP), machine learning algorithms, and text analytics to process large volumes of unstructured data from diverse sources. By breaking down text into smaller components, a sentiment analysis tool assigns sentiment scores based on predefined scales, categorizing content as positive, negative, or neutral. Social media sentiment analysis tools and social sentiment analysis tools extend these capabilities to platforms such as Twitter, LinkedIn, and Facebook, enabling organizations to monitor brand perception and public opinion in real time. Customer sentiment analysis tools focus on feedback from surveys, reviews, and support interactions to uncover insights that drive improvements in customer experience and engagement. Key functionalities include multilingual support for global communication analysis, integration with business intelligence systems, and customizable dashboards for reporting sentiment trends. These tools often provide visualization features to track sentiment shifts over time and predictive analytics to anticipate emerging patterns. Additional capabilities may include emotion detection beyond basic polarity, topic modeling to associate sentiment with specific themes, and real-time alerts for critical sentiment changes. By transforming qualitative text into quantifiable insights, sentiment analysis tools enable organizations to enhance decision-making, strengthen stakeholder relationships, and maintain transparency across internal and external communications. Typical users include business leaders seeking to inform strategic decisions, HR professionals monitoring employee feedback for organizational health, compliance officers ensuring adherence to ethical standards, and stakeholders responsible for governance and risk management.
OpenText has 1 product in Sentiment Analysis Tools market
Service Orchestration and Automation Platforms
Gartner defines the service orchestration and automation platform (SOAP) market as encompassing solutions that empower organizations to manage and automate their entire technology stack, including workloads, workflows, resource provisioning and data pipelines. SOAPs empower infrastructure and operations (I&O) leaders to streamline and accelerate the delivery of business services. These platforms integrate workflow orchestration, workload automation and resource provisioning across an organization’s hybrid IT landscape. By automating and optimizing these processes, SOAPs enable organizations to rapidly deploy workloads, enhance operational efficiency and achieve significant cost savings while ensuring high availability and business continuity. SOAPs enhance traditional workload automation by supporting use cases in data pipelines, cloud-native infrastructures and application architectures. They complement and integrate with DevOps toolchains, enabling organizations to achieve customer-centric agility, reduce costs, improve operational efficiency and establish standardized processes across their entire IT landscape.
OpenText has 1 product in Service Orchestration and Automation Platforms market
Social Software in the Workplace
The market for social software in the workplace includes software products that support people working together in teams, communities or networks. These products can be tailored to support a variety of collaborative activities. Buyers are looking for virtual environments that can engage participants to create, organize and share information, and encourage them to find, connect and interact with each other. Business use of these products ranges from project coordination within small teams or homogeneous groups, to information exchange between employees across an entire organization.
OpenText has 1 product in Social Software in the Workplace market
Software Asset Management Tools
Software asset management (SAM) tools aim to decipher the complex and ever-changing world of software licensing. Core capability of SAM tools include discovery, normalization, reconciliation, optimization and reporting. SAM tools help address these common use cases: Discovery of software on on-premises, virtual and cloud platforms; Software entitlement management through a central repository, to track purchase data and contractual commitments; Spend management through demand forecasting, downgrading of entitlements, and reallocating of unused licenses or licenses assigned to leavers; Provision of software data insights by identifying licenses allocated to users and devices, software metering, providing usage data to procurement teams, and rightsizing. Ability to share data on software rationalization opportunities; Risk identification by detecting shadow usage, as well as end-of-life and end-of-support software; Increased collaboration between teams that participate in the software application life cycle, including all stakeholders internal and external to IT; Creation of reporting dashboards for operations teams and management.
OpenText has 1 product in Software Asset Management Tools market
Strategic Portfolio Management
Gartner defines the strategic portfolio management (SPM) market as comprising both cloud-based and on-premises applications for enterprisewide strategic planning and execution, supporting advanced portfolio management. SPM offerings integrate multiple portfolios with interdependent structures, creating a dynamic model of the path to realize strategic outcomes. These products are ideally suited for organizations pursuing digital strategies, which demand extensive stakeholder collaboration to continually adapt to changing conditions. Organizations use SPM to align portfolios with strategy and apply value-based decision making for ongoing flexibility in the midst of progress, disruptions and opportunities. Digital strategies combine portfolios representing different contexts, such as business capabilities, investments, applications, services, assets, programs, products and projects. Strategists, business leaders, IT leaders and PMOs cooperatively align the utilization of these diverse portfolios to progressively achieve strategic objectives.
OpenText has 1 product in Strategic Portfolio Management market
Structured Data Archiving and Application Retirement (Transitioning to Data Archiving Solutions)
The structured data archiving and application retirement market is identified by an array of technology solutions that manage the life cycle of application-generated data and accommodate corporate and regulatory compliance requirements. Application-generated data is inclusive of databases and related unstructured data. SDA solutions focus on improving the storage efficiency of data generated by on-premises and cloud-based applications and orchestrating the retirement of legacy application data and their infrastructure. The SDA market includes solutions that can be deployed on-premises, and on private and public infrastructure, and includes managed services offerings such as SaaS or PaaS.
OpenText has 4 products in Structured Data Archiving and Application Retirement (Transitioning to Data Archiving Solutions) market
- 2 more products
Tokenization Platform
Tokenization platform turns sensitive data into non-sensitive data called tokens to increase data protection and reduce fraud risks in financial transactions. The original data is then safely stored in a centralized location for subsequent reference while businesses utilize these tokens to carry out their business activities. In addition, the tokenization platform enables merchants to adhere to industry and governmental regulations like GDPR, CCPA, PCI DSS, and HIPAA with minimum liability and security expenses. The typical users of the technology are financial institutions, real estate, banks, retailers, healthcare providers, insurance, and e-commerce companies. These businesses deploy tokenization to protect the personal information of their users, including credit card numbers, PANs, PII, and PHI.
OpenText has 1 product in Tokenization Platform market
User Authentication
Gartner defines user authentication as the journey-time process that provides credence in a claim to an identity established for a person for access to digital assets. User authentication is delivered by some combination of (a) an authenticator, (b) signals evaluation and (c) an authentication decision point, which may be from different vendors.
OpenText has 1 product in User Authentication market
Value Stream Management Platforms
Value stream management platforms enable organizations to optimize end-to-end product delivery and improve business outcomes. VSMPs are tool-agnostic; they connect to existing tools and ingest data from all phases of software product delivery all the way from customer need to value delivery. They help software engineering leaders identify and quantify opportunities to improve software product performance by optimizing cost, operating models, technology and processes. VSMPs use AI-/machine learning (ML)-powered analytics and insights to surface constraints, detect bottlenecks and improve flow. This enables stakeholders to take actions that improve throughput and align to business priorities and objectives.
OpenText has 1 product in Value Stream Management Platforms market
Web Content Management
Gartner defines WCM as the process of creating, managing and delivering content to one or more digital channels. This is achieved through the use of specific content management features based on a core repository. WCM tools are used to manage content to be delivered to websites and other digital channels. These tools are used by both IT and marketing/business. They may be procured as commercial products or open-source tools and are typically cloud-based. The functionality of WCM solutions goes beyond the publication of webpages. It also includes: - Content-creation functions, such as assembling content components, pages, websites, microsites and landing pages. - A content repository that organizes different content types and their metadata. - Library services, such as check-in and check-out, versioning and rollback. - Security and roles, and permissions management. - Management features such as layout and templates, menus and navigation, and workflows. - Content and application deployment functions. - Personalization capabilities. - The ability to integrate, via APIs, with adjacent technologies such as digital commerce platforms, CRM, and marketing automation platforms. - Hybrid and headless capabilities for API-driven multiexperience content delivery beyond websites and to other channels — such as mobile apps, progressive web apps (PWAs), single-page applications (SPAs), digital and voice assistants and smart devices.
OpenText has 2 products in Web Content Management market