Overview
Product Information on OpenText Access Manager (NetIQ)
What is OpenText Access Manager (NetIQ)?
OpenText Access Manager (NetIQ) Pricing
Overall experience with OpenText Access Manager (NetIQ)
“Comprehensive Customization and Multi-Protocol Support Highlight Access Manager Solutions”
“Good prodcut, not easy to implement.”
About Company
Company Description
OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About OpenText Access Manager (NetIQ)
Reviewer Insights for: OpenText Access Manager (NetIQ)
Deciding Factors: OpenText Access Manager (NetIQ) Vs. Market Average
Performance of OpenText Access Manager (NetIQ) Across Market Features
OpenText Access Manager (NetIQ) Likes & Dislikes
Support for multiple protocols, including new protocols like Open ID and OAUTH. You can continue using protoclos like WS Federation and SAML to integrate apps that don't support the new protocols. We can customize logins for different use cases with SSO integration. We can configure or brokering between protocols like Oauth and SAML to avoid asking our users for a double login. Directories of different technologies can be read to create attributes for SSO integrations. Virtual attributes can be created to generate some kind of logic in logins.
The whole capabilities to be integrated with the rest of the company platforms
The ability to consume objects from different sources (db, directories) and perform on-the-fly transactions and enable session transformations. The high level of customization allows us to create specific experiences for our users. An extensive catalog of APIs to create our own processes out of the box. First and second level support have quite a lot of experience in the product and in implementations.
When making any configuration you have to do a soft reset. Console screens and error messages should have a view more appropriate to the current user experience. Complexity in adding classes and contracts for integrations.
Lack of documentations, some difficulties opening cases with support.
Endpoints must be reset to release new application configurations. Third-level support may be a little slow. The process for requesting enhancements requires voting in support forums.
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OpenText Access Manager (NetIQ) Reviews and Ratings
- EngineerGov't/PS/EdEducationReview Source
Comprehensive Customization and Multi-Protocol Support Highlight Access Manager Solutions
Access Manager Solutions are the ones that best fit our requirements due to all the customization options, the ability to read directories from other technologies, and the ability to perform authentication calculations for different scenarios. - IDENTITY AND PRIVACY MANAGERGov't/PS/EdEducationReview Source
Robust custom integrations and efficient performance limited by user experience
The product is very robust in terms of functionality and the ability to create custom integrations and features. It does not require excessive computing resources to provide good performance. The native look and feel is not very attractive and, in some ways, is not intuitive. - IT ManagerGov't/PS/EdGovernmentReview Source
Solid Product Performance and Excellent Support
The support people are very responsive and helpful. Our personal Rep has been very responsive and helpful with my many questions and crazy ideas over the last couple years. - IT Facility Administrator<50M USDTelecommunicationReview Source
NetIQ Access Manager protects your business' identity from threats, both inside and out.
The pre-sales and technical support teams are outstanding - truly among the most professional and well-prepared I've ever encountered. If you ever need help, their support team responds quickly and efficiently. Everyone I've ever worked with at OpenText is highly knowledgeable, experts in their field, and they often resolve issues completely in just one remote support session. OpenText products are investments that allow an organization to create future-proof solutions. - Director of IT50M-1B USDInsurance (except health)Review Source
Strong MFA Solution Boosts User Protection
This product helps us to protect our users by implementing a strong MFA solution, fully integrateable and easy to administer solution