• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
optimizely
4.2
683 Reviews (All time)
Review weighting


Browse Optimizely Reviews

Optimizely is present in 7 markets with 10 products. Optimizely has 683 reviews with an overall average rating of 4.2.

Content Marketing Platforms

Gartner defines content marketing platforms (CMPs) as software solutions that support the end-to-end content production process. These solutions facilitate creating and curating text, video, images, graphics, audio, e-books, white papers and interactive content assets that are distributed through paid and owned channels. These assets are used to tell connected stories that help brands engage with and nurture multiple audiences with content that drives awareness, demand, purchases and loyalty.

Optimizely has 1 product in Content Marketing Platforms market
  • Optimizely Content Marketing Platform
    4.1
    153 Reviews

Digital Commerce

Gartner defines digital commerce as the technology that enables customers to purchase goods and services through an interactive and self-service or assisted experience. The platform provides necessary information for customers to make their buying decisions and uses rules and data to present fully priced orders for payment. The commerce product must support interoperability with customer data, product content (e.g., price, availability) and order functionality and data via APIs. Digital commerce is commonly delivered as single or multitenant SaaS, or as single-tenant hosted or managed hosted (PaaS) applications. It could be offered for on-premises implementations in some circumstances. Digital commerce enables customers to purchase goods and services through an interactive and self-service or assisted experience, providing the necessary information for customers to make buying decisions.

Optimizely has 2 products in Digital Commerce market
  • Optimizely Commerce Connect
    4.2
    26 Reviews
  • Optimizely Configured Commerce
    3.9
    74 Reviews

Digital Experience Platforms

A digital experience platform (DXP) is a cohesive set of integrated technologies designed for the composition, management, delivery and optimization of personalized digital experiences across multiple channels in the customer journey. A DXP orchestrates multiple applications to allow the creation, management and presentation of seamless digital experiences. It forms part of a digital business ecosystem via API-based integrations with adjacent technologies. DXPs serve B2C and B2B use cases.

Optimizely has 1 product in Digital Experience Platforms market
  • Optimizely One
    4.2
    70 Reviews

Feature Management

Feature management provides the capability of controlling the release, visibility, and behavior of software features in real time without changing the underlying code. It allows teams to manage the user experience more safely and flexibly by using feature flags to turn features on or off dynamically. With capabilities like gradual rollouts, teams can introduce features to a subset of users—based on geography, user type, or other criteria—before a full release. It also enables A/B testing, where different versions of a feature are tested with different user groups to measure impact and optimize performance. This approach supports faster delivery, reduces risk, and allows experimentation in production environments. Feature management is commonly used by developers, product managers, QA engineers, and DevOps teams to improve release control, user experience, and deployment safety.

Optimizely has 1 product in Feature Management market
  • Optimizely Feature Experimentation
    4.3
    7 Reviews

Personalization Engines

Personalization engines use knowledge about customers to create and deliver an optimum experience for them and measure the impact on customer experience. These engines apply AI, advanced analytics and business rules to create meaningful experiences across channels that facilitate customer engagement and drive revenue. Personalization engines create a relevant, individualized interaction between two parties designed to enhance the recipient’s experience. A recipient can be a prospect, customer (known or anonymous) or employee (engaging with a customer or prospect). In commercial settings, the engines apply advanced analytics to interpret customer data — whether known or anonymous, behavioral or contextual — and adjust engagement based on where the customer is in their journey and how they’re interacting. The engines adapt content, offers and interactions in real time that facilitate the customer’s journey.

Optimizely has 2 products in Personalization Engines market
  • Optimizely Web Experimentation
    4.1
    151 Reviews
  • Optimizely Personalization
    4.0
    4 Reviews

Social Marketing Management (Transitioning to Social Media Management Tools)

Social marketing management (SMM) tools equip organizations with the ability to orchestrate and manage a wide range of social communication efforts across various marketing teams and social platforms within a single tool. These software solutions help marketing leaders monitor, collect and analyze social data; develop, publish and promote content; identify and engage with their audience; and track the performance and impact of these communications.

Optimizely has 1 product in Social Marketing Management (Transitioning to Social Media Management Tools) market
  • Optimizely Content Marketing Platform
    4.3
    28 Reviews

Web Content Management

Gartner defines WCM as the process of creating, managing and delivering content to one or more digital channels. This is achieved through the use of specific content management features based on a core repository. WCM tools are used to manage content to be delivered to websites and other digital channels. These tools are used by both IT and marketing/business. They may be procured as commercial products or open-source tools and are typically cloud-based. The functionality of WCM solutions goes beyond the publication of webpages. It also includes: - Content-creation functions, such as assembling content components, pages, websites, microsites and landing pages. - A content repository that organizes different content types and their metadata. - Library services, such as check-in and check-out, versioning and rollback. - Security and roles, and permissions management. - Management features such as layout and templates, menus and navigation, and workflows. - Content and application deployment functions. - Personalization capabilities. - The ability to integrate, via APIs, with adjacent technologies such as digital commerce platforms, CRM, and marketing automation platforms. - Hybrid and headless capabilities for API-driven multiexperience content delivery beyond websites and to other channels — such as mobile apps, progressive web apps (PWAs), single-page applications (SPAs), digital and voice assistants and smart devices.

Optimizely has 2 products in Web Content Management market
  • Optimizely One
    4.6
    126 Reviews
  • Optimizely Content Management System
    4.2
    44 Reviews
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This site is protected by hCaptcha and its Privacy Policy and Terms of Service apply.
  • Community Guidelines
  • Listing Guidelines
  • Browse Vendors
  • Rules of Engagement
  • FAQ
  • Privacy
  • Terms of Service
©
 
©