Data Center and Network Third-Party Hardware Maintenance Reviews and Ratings

What is Data Center and Network Third-Party Hardware Maintenance market

Hardware (HW) maintenance contracts for data center and network equipment may cover hardware replacement, on-site field engineering, technical support and proactive monitoring. The focus of this market is on the independent, third-party market for data center and network maintenance. This is maintenance provided independently from the OEMs, often referred to as 'TPM' (third-party maintenance), 'unauthorized maintenance' or 'alternative maintenance.' A hybrid maintenance strategy — using OEM-authorized and OEM-independent maintenance — is becoming more common in the hardware support market, with a thriving ecosystem of independent support providers for server, storage and networking equipment. End-user customers are selectively using TPMs to cost-effectively extend the life of IT assets, control OEM-forced upgrades, and save money.

Products In Data Center and Network Third-Party Hardware Maintenance Market

"ServiceExpress - Great organization to work with."

The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with minimal extensions past SLAs. The account team has been upfront with any issues that developed and track down the root cause and made corrections to make sure there was a low likelihood of a similar instance occurring. I highly recommend them for Third-Party maintenance.

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"Park Place Technologies has been an added value to our 3rd party support model"

Park Place Technologies is easy to work with and gets parts for us replaced within a coordinated timeframe.

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"cXtec Review"

Ordering network gear and drop shipping to remote locations has been a smooth process. Prices are very competitive.

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"Evernex is a great TPM to work with"

I have worked with Evernex for 3 years. They are very responsive and knowledgeable. Easy to work with and get the Job done right.

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"Responsive, Agile and Dedicated"

Very strong partner that brings creative solutions to the table. Flexible, adaptable and willing to invest in the partnership.

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"Datacenter Maintenance support"

Overall experience was so good, they are trying to understand our requirements and they are able to provide the right solution.

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