Sentiment Analysis Tools Reviews and Ratings
What is Sentiment Analysis Tools?
Sentiment Analysis Tools enable organizations to analyze all forms of text data to determine the overall sentiment, opinion, or emotional tone expressed by the users in their messages. These tools use technologies such as machine learning, natural language processing (NLP), text analysis, and biometrics for analyzing and breaking a large amount of text data into small chunks to identify the underlying sentiment of a message. The underline sentiment can be positive, negative, or neutral, which is calculated by assigning the sentiment score based on a pre-determined scale to each chunk. These tools also provide multilingual support to enable sentiment analysis across different languages. These tools are commonly used in marketing, customer support, e-commerce, and finance.
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Lexalytics is a company specialized in tackling complex challenges in the field of text analytics and natural language processing. The variety of use cases it addresses ranges from social listening to survey analysis. The company's main product, the Lexalytics Intelligence Platform, provides immediate solutions with a comprehensive approach.
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.
Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly products. Founded in 2002, Qualtrics has carved a niche in the realm of Experience Management software, serving a worldwide client base. Despite the global presence, the central goal of Qualtrics remains consistent: to facilitate a heightened sense of empathy, human connection, and authenticity in business engagements. As part of its mission and ongoing efforts, the company aims to develop technology effective in bridging experience gaps.
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Talkwalker serves as a Consumer Intelligence Acceleration platform which aids enterprises in enhancing their business functionality and revenue stream. The primary focus of the platform lies in Consumer Intelligence and Social Listening. It combines a wide range of internal and external data sources with the aid of Blue Silk technology driven AI. This offers a comprehensive view of consumers. In addition to this, Talkwalker offers an Activate professional services team to companies which can help them multiply their Return on Investment from the platform. It operates through multiple offices located around the globe, assisting more than 2,500 brands in optimizing their returns via actionable consumer intelligence.
Brand24 is a specialized application developed to assist in tracking and engaging in conversations pertinent to a business. The application is utilized by a range of businesses of varying sizes for identifying and analyzing online conversations related to their products, their brand, and competition in the market. Brand24 offers a reliable, user-friendly, and cost-effective solution designed to monitor and engage in online conversations that are relevant to the business operations.
Hitech BPO is a division of HitechDigital, known for providing business process outsourcing solutions since 1992 to diversified industries that include but not limited to Automotive, Construction, Banking & Financial Services, Healthcare, Insurance, Retail, Ecommerce, Energy & Utilities, Manufacturing, Media, Telecommunication, Transportation & Logistics, Travel & Hospitality. The company combines the use of advanced technologies and deep domain expertise to cater to varied industry needs without any geographical constraints. Hitech BPO has an understanding of ever-changing market dynamics and customizes its business process solutions to ensure quality and timely outputs.
OpenText powers and protects information to elevate every person and every organization to gain the information advantage. As a global Information Management company, OpenText offers a portfolio of solutions across content, business network, digital experience, security, application modernization, operations management and developer APIs. OpenText solutions help customers simplify their systems, connect their data, build frictionless automation and thrive in a multi-cloud world. The company fosters inclusive environments that leverage the diverse backgrounds and perspectives of all employees, customers, suppliers and partners.
Babel Street is a company that offers data analytics and intelligence solutions. Their artificial intelligence-enabled platform aids in improving decision-making in different areas such as threat intelligence, identity and risk management. The platform is designed to efficiently analyze and translate a vast amount of multilingual data into actionable insights. It facilitates swift detection and collaboration on important matters, thus enhancing decision-making for various sectors.
Chattermill is a company that provides a customer feedback analysis platform that allows CX & VoC leaders to automatically analyze customer feedback to discover what their customers really think. The platform provided by Chattermill enables firms to unify their customer feedback data from various sources. These include surveys, reviews, support tickets and social media data. This enables companies to uncover customer pain points and issues and highlight the main drivers of negativity. Chattermill provides a unified platform for customer feedback, customer support, and product feedback, implementing deep learning artificial intelligence (AI) to scrutinize customer data and deliver viable insights. It's a privately held company with its main office located in London, UK.
Founded in 2001 and headquartered in Pleasanton,CA, Medallia is a provider of an integrated SaaS-based customer and employee experience mgt solution. The company offers an AI/ML-powered platform titled Medallia Experience Cloud™ which helps organizations gain actionable customer and employee insights and drive intelligent decisions. The platform helps organizations to understand the customer and employee journey, anticipate needs, predict behavior, and improve outcomes. The key component of MEC include comprehensive omni- channel feedback capture in a unified platform, unstructured data analysis, predictive and action-oriented analytics, real-time and personalized reporting, risk scoring and self-service.
Medallia also provides digital and experience orchestration solutions which serve as a unifying technological layer that acquires knowledge, comprehends data, and manages customer journeys and dialogues .Additional Medallia services include BI, Social Listening, and Contact Center.
SAS is a global leader in AI and analytics software, including industry-specific solutions. SAS helps organizations transform data into trusted decisions faster by providing knowledge in the moments that matter. SAS gives you THE POWER TO KNOW®.
SurveySensum’s AI-Enabled Customer Experience Management Platform enables businesses to create efficient, innovative, and interactive surveys, send it across multiple channels to gather valuable customer feedback with a better response rate and turn these into actionable business insights. It empowers teams to take immediate action and close the loop to drive product/service adoption and increase retention.
Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis and save hours of manual data processing with automated feedback tagging.
SurveySensum's vision is to make market research accessible and affordable to all the SME’s and help them make better business decisions backed by data thereby reducing the chances of failure.