Service Orchestration and Automation Platforms Reviews and Ratings

OpCon has been absolutely pivotal in automating almost any task we throw at it. It's ability create complex workflows and ability to reliably perform detailed tasks created a very large amount of time for our IT staff to perform other work. We have heavily leveraged it's ability to call batch scripts, access SFTP, monitor email accounts and perform specific actions based on a filtering of incoming emails to trigger events, fire SQL stored procedures, and automate the movement of files from one share to another. This is only a small list of the things that OpCon allows us to do, all unattended, on a reoccurring schedule of our choosing. As you can imagine, with a solution this capable, it can become quite confusing, and OpCon's support department is excellent in helping you implement your dream automation scenarios. If you can think it up, they will help try and find a way to make it happen. We have often requested additional functionality and, found it implemented only a few development cycles later. We also leverage their seamless ability to integrate into our core software platform, although due to the propriety of our vendor, they have few competitors in this area. That being said, OpCon performs more than admirably, and, is almost always not the cause of any issues that arise.

The Activebatch automation tool ensures minimal work on allocating or scheduling tasks, monitoring the task flow and triggering alerts or mails on issues also enhances the operational efficiency. It also reduces the risk of human errors and keeps tracks on dependencies on the tasks. As it takes care of the work flow it improve the time efficiency and also enables the user to concentrate more on actual work.

BMC Control-M is a great application to work with. It eases and automates all your critical business workflows.

Nice orchestration tool by amazon web services for creating data ingestion pipelines

Quality service from the Micro Focus, It can definitely hands down the best service out there for the operation based system servers

From the start the team was very helpful! The collaboration during the conversion was amazing, any issues that popped up were handled right away! Setup and install was a breeze, and overall usage in the Ui has been great!

Perfect solution for managing cloud content on servers for public and private servers. Expansive installation for private cloud hosting systems supporting different operating systems.

Orchestration module is so helpful in terms of integrating ServiceNow with third party tools.It gives the ability to have second-to-second update in servicenow from the other tool and vice-a-versa. These days,ServiceNow is not letting a single thing go from their hand, They are providing every possible plugin or every possible integration using API's . So it becomes really beneficial for IT firms to use the orchestration module and use it in any way possible according to their requirements.

We started using Orchestrator this year and were blown away with newly gained knowledge of how much can be automated in provisioning your virtual infrastructure. We are now building our own life cycle management processes thanks to scripting capabilities.

The automation model is a great tool for creating a layout of the automation process and completed the details of the automation process. The ability to drag and drop new task or reuse already created task really help with the model setup. The main thing that hasn't worked well is the searching of the completed worksheets for anything other that the complete over status, Can not search each the worksheet for specific words in the action task included in the worksheets.

Great product and amazing services. They don't feel like a vendor. They really feel like colleagues.

It's been great working with the HCL team and implementing their automation solutions. They've been responsive to our support needs and the monthly webinars and newsletters keep us informed about new features and functionality.

My overall experience was great as Jet patch helped me in smoothly patching the servers as fast as possible and also it doesn't take much time as well. This platform has helped me in many ways so I'll say that it's not just a tool- it's become a part of my life, helping me in accomplishing things which were once challenging for me. I can always rely on it without feeling overwhelmed as it has given me new tools and perspectives that will have a lasting impact.

I am working as an operations analyst that mean working on numerous reports every day. Many of these reports need has to be executed or processed regularly and repeatedly which could be time consuming as we have to manually schedule these jobs every time. Fortunately, we have Tidal with us now, with the introduction of Tidal Automation and its effective features our work efficiency has improved. It helps us to automate the scheduling of multiple jobs that eliminates the need of manual intervention which eventually reduces the occurrence of any error.

Since we use this tool to control SAP jobs and maintenance/monitoring interfaces, Automic has proven to be a really practical tool for automating many processes.

Helix Control-M or simply Contol-M SaaS has the same performance as the OnPrem environment, in addition to the already know robustness, reliazbility of the old environment. BMC has promoted the evolution of funciontalities only Helix Control-M, that is, some features are present only in SaaS.

Performance and Ease of Use: VTOM from Absyss is a standout product in the realm of IT automation. Its performance is exceptional, handling complex workflows with remarkable efficiency. The user interface is intuitive, making it accessible even for those who may not be deeply technical. The ease of use is further enhanced by its robust features, which streamline processes and reduce the time required for task completion. Whether you're scheduling jobs or managing dependencies, VTOM simplifies these tasks, allowing for a smoother and more productive workflow. Integration Capabilities: One of the most impressive aspects of VTOM is its seamless integration with third-party software such as VMware, Red Hat, and Microsoft. The integration process is both fast and reliable, ensuring that your systems work harmoniously together. VTOM has also been successfully used in the integration of several IT Service Management (ITSM) tools, automation of patching, follow-up of operations, and even in the integration of Machine Learning (ML) and Artificial Intelligence (AI) within DevSecOps environments. This versatility makes VTOM an invaluable tool for modern IT infrastructures. Real-Time Monitoring and Dashboards: VTOM offers powerful cross-technology dashboards that provide real-time monitoring, bug fixing, and performance control. These dashboards are designed to give you a comprehensive view of your IT environment, allowing you to quickly identify and address issues as they arise. Real-time data and insights help in maintaining optimal performance and ensuring smooth operations across various platforms and technologies. Customer Relationship and Support: One of the most commendable aspects of using VTOM is the relationship with Absyss. The team at Absyss is highly professional.

I absolutely love NinjaOne due to their robust software that doesn't seem to encumber the computer it's on. You can monitor what each computer is doing in real time and have access to that data at any time. Their customer service is also great, making sure that you are fully utilizing their product.

Vendor is very good, recently we have upgraded from Redwood BPA to Redwood RunMyJobs in which vendor supported us and helped us to upgrade seamlessly.

Atera is a Remote monitoring and management (RMM) tool designed to perform many tasks. Atera can do monitoring on your IT Infrastructure including server monitoring, end-point device monitoring, network monitoring including switches, and other network devices. In monitoring, it can monitor almost all the areas where monitoring is required as CPU use, Memory use, hard disk utilization, and temperature, etc. Apart from the monitoring, it can manage the infra as well. We can see all the infra devices in one console and then can take any action to manage them. We can see the status of devices, who is currently logged in, all the logged users in past, last reboot time, all the software inventory of a system, task manager, disk utilization, etc. Apart from these things, we can install or remove any software on any or all devices from Atera in just a few steps without disturbing the end users. We can manage all the software from Atera and can update them. Atera has patch management feature, so we can patch our OS and applications with Atera without needing any other patching software, Atera provide patching of all OS and almost all necessary Microsoft and non-Microsoft applications.