Social Monitoring and Analytics Reviews and Ratings

What are Social Monitoring and Analytics?

Gartner defines Social Monitoring and Analytics as the process of collecting, measuring, analyzing and interpreting the results of interactions and associations among people, topics and ideas from social media sources. These solutions are different from social marketing management tools that may include social analytics capabilities as part of a broader...
How Categories and Markets Are Defined

Product Listings

Products 1 - 20 of 34
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Konnect Insights is a unified customer experience management platform that helps brands to leverage the 4 Pillars of omni-channel CXM, a concept created by Konnect Insights, by enabling them to listen to the conversations from...
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Talkwalker serves as a Consumer Intelligence Acceleration platform which aids enterprises in enhancing their business functionality and revenue stream. The primary focus of the platform lies in Consumer Intelligence and Social Listening. It combines a...
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Digimind is a company that specializes in providing AI-powered social listening platforms and market intelligence software. The company's advanced technology helps to convert social and online data into valuable business insights. The software offered by...
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Meltwater is a company that delivers a comprehensive toolkit incorporating media, social, consumer and sales intelligence. The main business problem it helps solve is the lack of actionable insight from large data sets. They break...
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YouScan operates as a social listening platform supported by artificial intelligence. It caters to various professionals such as marketers, researchers, CX experts and PR representatives. The platform is designed to interpret customer behaviors and remarks,...
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The company operates as a platform for managing client experience in the Arab World. Through the use of advanced technology, the company provides solutions for businesses trying to improve their interaction with customers, streamlining the...
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Sprinklr is an enterprise that aims to unify different teams to improve customer satisfaction. Established in 2009, the company initially observed that fragmented software solutions were disrupting the customer experience and stifling growth. To address...
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Meltwater is a company that delivers a comprehensive toolkit incorporating media, social, consumer and sales intelligence. The main business problem it helps solve is the lack of actionable insight from large data sets. They break...
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Meltwater is a company that delivers a comprehensive toolkit incorporating media, social, consumer and sales intelligence. The main business problem it helps solve is the lack of actionable insight from large data sets. They break...
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Adobe focuses on providing digital media and digital marketing solutions on a worldwide scale. The company offers creative, marketing and document solutions which are geared towards assisting individuals, ranging from budding artists to established brands,...
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Emplifi is a unified customer experience platform that aligns marketing, care, and commerce aspects of businesses, aiming to bridge the customer experience gap. With a solid industry presence of over two decades, Emplifi blends these...
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Qualtrics is a software development company focused on creating digital products intended to enhance a variety of user experiences. This includes the development of tools for optimizing frontline experiences, fostering team performance, and designing user-friendly...
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Simplify360 is a pioneering Digital Customer Experience Platform. The company aims to enhance digital customer experiences and generate valuable insights from data and analytics. Using an advanced AI-driven conversation cloud, digital media command center, and...
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