Social Monitoring and Analytics Reviews and Ratings

NetBase is a world class social listening and analytics tool. It has helped my organization to generate real time consumer insights based on social conversations. I am becoming more and more reliable on NetBase for my daily work and decisions. It helps in tracking of my brand conversations along with their competitors to track metrics like Brand buzz (SOV), Brand Engagement, NEt sentiment and Brand passion index. This helps in maintaining brand relevance all time. I use this tool for tracking Brand health.

Streamlined, Powerful tool, AI generated responsive support. A must efficient for social media analysis

I love this platform. Brandwatch analytics reduces the time required to carry out complex analysis and is fully customisable so you can get accurate results to your queries. This tool saves me infinite amounts of time and enables me to carry out tasks that I otherwise wouldn't be able to. I would recommend this tool to ANYONE looking to analyse social analytics.

Talkwalker is one of the most reliable tools for social listening. It gives you ease of use and shows you effective listening material sorted in a systematic way.

Every product that I have used and worked on works very well. Customer support could be a little better but otherwise exceptional. Machines are top notch. Little product issues. Sales people are knowledgeable in the product line they sell. Customer promise dates could be a little more on time. Engineering within the company needs to spend a little time in the field with the service engineers to see what we go through on a daily basis so they can get the stuff corrected and fixed that we deal with.

I'm satisfied with the results I get from using YouScan

the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.

Completely satisfied with this product, provides all the tools we need to optimize our work. Would recommend

An extraordinary product to enhance our customer journey

Monitoring our social pages with this tool was amazing, everything we need in one place and easily accessible

the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.

Brilliant tool - fab reporting, huge potential but must be implemented properly to reap the benefits

Overall the platform addressed all the social needs we had in terms of understanding our environment.

the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.

Clarabridge is one of the most innovative vendors for CEM. Extremely good vendor for service support. They helped us deliver before time and with added features embedded. Highly recommend them. Their product is trule plug and play. They are also very responsive to feedback to add features to their products.

the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.

the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.

the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.

Analytics of Socialbakers is very intuitive and facilitator for the everyday rotine. Easy to interpret graphs, kpi that bring us closer to the more tangible understanding of reality, as interactions by a thousand followers.

Adobe Social was a rare poor implementation from Adobe. They seemed to purchase the technology, slap their logo on it, toute great connections with other marketing cloud data, but couldn't deliver. It was overpriced for what it was.