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  3. 1Password
Logo of 1Password

1Password

by1Password
in
4.6
Market Presence: Password Management Tools, Access Management

Overview

Product Information on 1Password

Updated 13th October 2025

What is 1Password?

1Password is a software designed to securely manage passwords and sensitive information for individuals and organizations. The software enables users to store login credentials, credit card details, secure notes, and other confidential data in an encrypted vault. It offers features such as password generation, autofill capabilities, and cross-device synchronization, reducing the risk of unauthorized access and improving efficiency in handling authentication across multiple platforms and services. 1Password aims to address the business problem of digital security by supporting secure sharing, reporting options, and managing access rights, thereby simplifying the process of maintaining strong security practices and reducing the risk of credential-related breaches.

1Password Pricing

1Password software uses a subscription-based pricing model with tiered plans for individuals, families, and businesses. Pricing is structured per user on a monthly or annual basis, with feature variations depending on the selected plan. Business plans are offered at different levels, with additional administrative controls and integrations available in higher tiers.

Overall experience with 1Password

Senior Technical Lead
500M - 1B USD, IT Services
FAVORABLE

“1Password - An effective, secure password vault”

4.0
Nov 12, 2025
1Password has significantly improved security and operational efficiency within our business. The transition from older password management methods to 1Password was smooth, and the platform underpins secure access. In terms of what worked well: Centralised credential management. All customer and vendor credentials are stored securely in your own instance, eliminating scattered storage of sensitive information in insecure locations such as excel docs. You can use OTP/MFA codes into the logins so no one person is stuck with an MFA code. The notes are useful and the search functions work well if you label items correctly. In terms of what it provides, it does what it says on the tin. One feature that would have been nice is the ability to share a password securely with someone.
IT Manager
<50M USD, Services (non-Government)
CRITICAL

“Secure Credential Storage Noted, Yet Chrome Extension Faces Persistent Problems”

2.0
Mar 13, 2026
Overall, the product does what it needs to do to securely store passwords, but the user experience is lackluster. Unexplained locks, account removals, and sync issues continue to be a frustration.

About Company

Company Description

Updated 26th March 2024

1Password Enterprise Password Management simplifies workforce security with autofill passwords and payment methods, sync across devices, and share with ease to make the secure thing the easy thing to do. 1Password connects to the tools you trust. Unlock 1Password with your SSO provider, stream events to your SIEM tool for custom dashboards and visualization, and automatically provision employees with Azure, Okta, and more. 1Password gives IT the visibility they need with a comprehensive overview of your security posture from a unified dashboard. Take action on potential data breaches, check on password strength, and audit team usage. 1Password makes it easy to create, manage, and enforce security policies to govern how and where employees use 1Password at scale. 1Password easily integrates into your existing security stack. Get granular controls, actionable insights, and detailed reporting on sign-ins and secure password sharing.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2005
Head office location
Toronto, Canada
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://1password.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: 1Password
Deciding Factors: 1Password Vs. Market Average
Performance of 1Password Across Market Features

1Password Likes & Dislikes

Like

The best feature is the fact that you can setup OTP and MFA. There's a section for your own individual personal passwords, separating from different customers or environments. You can TAG objects, so it's easier to identify when searching It's easy to generate passwords.

Like

The confidence in the secure storage of credentials along with the ability to share them in a secure manner.

Like

In my mind the leading password managers are on equal footing technically - similar if not identical ciphers and architectures. 1Password excels above the others in usability. I haven't used competitors since TOTP and FIDO2 MFA became prevalent, but using those to log in with 1Password is absolutely seamless - providing excellent protection with minimal friction.

Dislike

It's easy to move objects to the wrong category and know where it's moved without access to auditing.

Dislike

There are consistent issues with the chrome extension. Locks and account removals are a recurring challenge. Previous support inquiries were raised to no result.

Dislike

From an enterprise perspective, until recently the only option to create accounts based on Active Directory has been with a containerised solution with broad connectivity requirements. I understand this has recently changed, with this container essentially hosted by AgileBits, and hope to look further into this in the future.

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Peer Discussions

1Password Reviews and Ratings

Showing data for 84 ratings and reviews for Password Management Tools market. View all 94 ratings and reviews across markets for a complete picture.

4.6

(84 Ratings)

Rating Distribution

5 Star
74%
4 Star
23%
3 Star
2%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Senior Technical Lead
    50M-1B USD
    IT Services
    Review Source

    1Password - An effective, secure password vault

    4.0
    Nov 12, 2025
    1Password has significantly improved security and operational efficiency within our business. The transition from older password management methods to 1Password was smooth, and the platform underpins secure access. In terms of what worked well: Centralised credential management. All customer and vendor credentials are stored securely in your own instance, eliminating scattered storage of sensitive information in insecure locations such as excel docs. You can use OTP/MFA codes into the logins so no one person is stuck with an MFA code. The notes are useful and the search functions work well if you label items correctly. In terms of what it provides, it does what it says on the tin. One feature that would have been nice is the ability to share a password securely with someone.
  • Manager, IT Security and Risk Management
    Gov't/PS/Ed
    Government
    Review Source

    My first choice for enterprise and personal use

    5.0
    Mar 16, 2026
    A leading personal password manager with a focus on usability. While the desktop application doesn't work in a highly locked-down environment (without custom firewall rules) the browser plugin does. As a personal customer I love the consistency of experience across Windows, MacOS and Linux; as a developer I love the command-line integrations; and as an Enterprise customer I've enjoyed their enterprise support and appreciated the continual trickle of new features added to Watchtower and the Admin interface.
  • Manager, IT Security and Risk Management
    1B-10B USD
    Media
    Review Source

    A security solution your workforce actually wants to use

    5.0
    Mar 12, 2026
    1Password is a great password management solution with a solid security architecture, excellent support, and a constantly evolving feature set. As with any password manager, customers should be aware of certain responsibilities that remain their own.
  • CUSTOMER SUPPORT TEAM LEAD
    <50M USD
    Software
    Review Source

    Robust Extension Functionality Noted Alongside Lack of Free Personal Tier Offerings

    5.0
    Nov 7, 2025
    The setup experience was solid, and the browser extension, web app, and Android app all work perfectly as needed so far. The security seems robust and the UI is smooth and intuitive. I like the format of the emergency kit and the emphasis placed on security. One touch I particularly liked is that when 1Password walked me through downloading the Chrome password CSV file is that 1Password reminded me to deactivate online backup for the area where I was downloading the file, to make sure that the file didn't get uploaded to cloud storage.
  • It Security & Risk Management Associate
    Gov't/PS/Ed
    Education
    Review Source

    Invaluable Partner for Your Security Posture

    5.0
    Mar 11, 2026
    1Password has been an invaluable partner in keeping our company passwords and other sensitive information secure and safe. Their support team and our CSM have always been responsive and super helpful.
...
Showing Result 1-5 of 84

Recommended Gartner Insights

  • Market Guide for Password Management Tools

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