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  3. LastPass
Logo of LastPass

LastPass

byLastPass
in
4.2
Market Presence: Password Management Tools, User Authentication

Overview

Product Information on LastPass

Updated 13th October 2025

What is LastPass?

LastPass is a software designed to manage passwords and digital credentials for individuals and organizations. It enables users to securely store, generate, and autofill passwords, as well as share encrypted credentials with authorized users. The software offers features such as multifactor authentication, secure notes storage, and password auditing to help address security and compliance requirements. By centralizing password management, LastPass aims to reduce the risks associated with weak or reused passwords and streamline user access across various digital accounts and services.

LastPass Pricing

LastPass software offers a pricing model structured by user type and features, with separate plans for individuals, families, businesses, and enterprises. The software pricing is subscription-based, billed either monthly or annually, and varies depending on the level of functionality, number of users, and administrative controls needed for each plan.

Overall experience with LastPass

Customer Care Manager
250M - 500M USD, Miscellaneous
FAVORABLE

“A Reliable and Secure User Authentication Solution ”

5.0
Jan 11, 2026
With LastPass, we have added an extra layer of data security as the tool ensures no data breaches as a result of weak and reused passwords. With features such as MFA, real-time monitoring and easy employee onboarding, the tool boosts security and also advocates for strong passwords. The tool has been great when securing access points and managing shared logins. It also supports automated logins.
IT MANAGER
<50M USD, Software
CRITICAL

“Password Sharing Restrictions in LastPass Pose Limitations for External Collaboration”

3.0
Sep 14, 2025
Lastpass is a great application for Enterprise companies. Even though after the data leaks and cyber attacks on the company, they took serious actions by removing al IT hardware and start from scrap again.

About Company

Company Description

Updated 20th August 2024

LastPass provides cloud-based password and identity management solutions on any system or device, ensuring that credentials are secure, private, and always within reach. Trusted by millions daily, LastPass empowers users to create, store, share, and manage passwords effortlessly while protecting sensitive data from unauthorized access, account takeovers, and data breaches. Simple to set up and use, LastPass offers a convenient and efficient experience for businesses of all sizes and technical requirements, reducing password fatigue and closing security gaps with IdPs like MS Entra ID and Okta. With over 100 customizable policies, flexible privileges, detailed reporting, and multifactor and passwordless authentication, LastPass enables organizations to standardize and strengthen password management across the company, consolidating their tech stack and ensuring security without sacrificing ease of use.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2008
Head office location
Boston, United States
Number of employees
501 - 1000
Website
https://www.lastpass.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: LastPass
Deciding Factors: LastPass Vs. Market Average
Performance of LastPass Across Market Features

LastPass Likes & Dislikes

Like

With LastPass, I like that we have minimized data breach incidences. I like the automated login. It centralizes control and visibility, which boosts security. I like the secure password sharing capability. It manages shared logins effortlessly.

Like

The application is user friendly and easy to know for end users.

Like

I like the ease of managing user credentials. It makes authentication easy and ensures no room for breaches as a result of reused or weak passwords. The MFA features is fast and reliable.

Dislike

I find LastPass extremely resourceful with no pitfalls.

Dislike

The application is not always that helpful for users, with the high security levels the cookies on computers are confused sometimes if the user is authenticated or not. Resulting in a login of three times.. Also, it is NOT possible to share passwords with others outside the organisation for lets sat we want to share a secret or temporary passcode with someone else.

Dislike

So far LastPass has delivered. I have not experienced issues.

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Peer Discussions

LastPass Reviews and Ratings

4.2

(311 Ratings)

Rating Distribution

5 Star
47%
4 Star
41%
3 Star
9%
2 Star
2%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
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  • IT MANAGER
    <50M USD
    Software
    Review Source

    Password Sharing Restrictions in LastPass Pose Limitations for External Collaboration

    3.0
    Sep 14, 2025
    Lastpass is a great application for Enterprise companies. Even though after the data leaks and cyber attacks on the company, they took serious actions by removing al IT hardware and start from scrap again.
  • Customer Care Manager
    50M-1B USD
    Miscellaneous
    Review Source

    A Reliable and Secure User Authentication Solution

    5.0
    Jan 11, 2026
    With LastPass, we have added an extra layer of data security as the tool ensures no data breaches as a result of weak and reused passwords. With features such as MFA, real-time monitoring and easy employee onboarding, the tool boosts security and also advocates for strong passwords. The tool has been great when securing access points and managing shared logins. It also supports automated logins.
  • INFORMATION TECHNOLOGY ASSISTANT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    A Great Tool For User Authentication - Reliable and Highly Secure

    5.0
    Jan 8, 2026
    We use LastPass to manage employee credentials and it delivers. It centralizes and secures user data to prevent data breaches by enforcing strong security policies which include MFA. With the auto fill feature and ease of sharing logins, user authentication is fast and easy. With this tool, it is also easy to generate strong and unique pass-codes which enhances security.
  • Manager, IT Security and Risk Management
    50M-1B USD
    IT Services
    Review Source

    Improved Business Security Posture With LastPass

    5.0
    Feb 9, 2026
    LastPass effortlessly streamlines and centralizes password management while also minimizing data breaches incidences due to weak or reused passwords. We have effectively enhanced access management with MFA and also passwordless access and all these are made possible thanks to LastPass capabilities. The platform enforces strong /unique passwords and also ensures easy yet secure sharing of passwords.
  • BUSINESS CONSULTANT
    <50M USD
    IT Services
    Review Source

    Quick Login and Password Generation Stand Out in Secure Storage Platform

    4.0
    Sep 8, 2025
    Lastpass is userfriendly and a secure way of storing passwords and easy access
...
Showing Result 1-5 of 311

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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