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  1. Home
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  3. Airtel Managed IoT Connectivity Services
Logo of Airtel Managed IoT Connectivity Services

Airtel Managed IoT Connectivity Services

byBharti Airtel
in Managed IoT Connectivity Services, Worldwide (Transitioning to Managed IoT Connectivity Services)
4.3

Overview

Service Information on Airtel Managed IoT Connectivity Services

Updated 13th October 2025

What is Airtel Managed IoT Connectivity Services?

Airtel Managed IoT Connectivity Services is a service designed to facilitate secure and reliable connectivity for Internet of Things (IoT) devices across diverse sectors. The service enables organizations to monitor, manage, and control their connected devices remotely through centralized dashboards and analytics. It features SIM lifecycle management, real-time data usage tracking, and seamless integration with enterprise platforms. The service addresses the business challenge of maintaining consistent, wide-area connectivity for distributed assets, enhancing operational efficiency and reducing resource overhead associated with managing multiple device networks. It supports scalability for growing device fleets and ensures compliance with data security standards.

Airtel Managed IoT Connectivity Services Pricing

Airtel Managed IoT Connectivity Services is offered as a service with a pricing model structured around usage-based plans, typically involving charges based on the number of active IoT connections, data volume consumed, and selected service features such as network security and analytics. The service may also include options for monthly or annual subscriptions depending on enterprise requirements.

Overall experience with Airtel Managed IoT Connectivity Services

Software Development Manager
1B - 3B USD, IT Services
FAVORABLE

“Real-Time Visibility Praised, API Performance and Support Speed Need Improvement”

5.0
Sep 11, 2025
Overall my experience with Airtel managed services has been positive.The network coverage is reliable across most regions, which is critical for our IT devices to function consistently.The centralized sim platform is user friendly and makes it easy to monitor usage, activate and deactivate SIMs and troubleshoot issues remotely.Customer support has been responsive whenever we encountered an issue and the onboarding process was smooth.
Senior Software Engineer
<50M USD, Banking
CRITICAL

“Centralized Device Management Portal Offers Automation But Faces System Slowdowns”

3.0
Sep 10, 2025
Main Reasons for the Rating are - 1. Centralized Portal for managing all devices 2. Encryption and Security 3. After Sales Support 4. Time to Deploy

About Company

Company Description

Updated 7th December 2023

Airtel is a telecommunications company with a central aim to provide global connectivity and facilitate seamless communication. The company is recognized for implementing innovative solutions such as 5G technology, Internet of Things (IoT) capabilities, and an integrated billing service named Airtel Black. This amalgamated billing service simplifies financial management for users by consolidating various bills into one. Airtel also provides enterprise solutions including long-distance services, aiding seamless communication across borders. With a significant user base, the company plays a considerable role in promoting technology-driven growth, catering to the needs of an expanding digital world. Additionally, Airtel's expansive physical network spans various census and non-census towns and villages, furthering its reach and facilitating widespread connectivity.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Gurgaon, India
Number of employees
10001+
Website
http://www.airtel.in

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Airtel Managed IoT Connectivity Services
Reviewer Insights for: Airtel Managed IoT Connectivity Services
Deciding Factors: Airtel Managed IoT Connectivity Services Vs. Market Average
Performance of Airtel Managed IoT Connectivity Services Across Market Features

Airtel Managed IoT Connectivity Services Likes & Dislikes

Like

The most valuable aspect of Airtel's Managed IoT connectivity services is the seamless SIM lifecycle management through their self-service portal.It gives us full visibility and control over our IoT deployments, including real-time monitoring, tracking, and remote SIM activation/deactivation.The consistent network coverage and reliablity across urban and remote areas also stand out,ensuring our devices stay connected without

Like

Standout fea5ures of the service are as below - 1. Automation of Manual Tasks is a Blessing in Disguise 2. Support Team is Active and Response from them is swift 3. Allocation of Resources helps in managing operational Overheads

Like

I like that Airtel is simple to use and works well in many locations, even far away ones. The portal makes it easy for me to check and control all my devices in one place. network is mostly reliable so my devices stay connected. support team helps quickly most of the time, which is nice.

Dislike

The platform could benefit from enhanced real-time monitoring, more intuitive bulk SIM management, and improved usage analytics.API performance can occasionally be inconsistent, and the technical support response time for resolving connectivity or provisioning issues could be faster.

Dislike

Main issues and weaknesses are too many, a few of which are listed below - 1. Slow System Overhaul and that too unexpectedly 2. Complex contracts and no transparency 3. Not too advanced of an architecture

Dislike

1. Sometimes the detailed analytics and reporting features feel basic and we want more options to dig deeper into my data. 2. Support is usually good, but for complicated technical problems, it can take a while to get a proper resolution. 3. Onboarding for new types of devices is not always smooth, it takes extra time and steps to get everything working. This doesn't happen all the time, to be honest. At times, we get these kind of hiccups .

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Peer Discussions

Airtel Managed IoT Connectivity Services Reviews and Ratings

4.3

(95 Ratings)

Rating Distribution

5 Star
36%
4 Star
60%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.3

Delivery & Execution

4.3

Service Capabilities

4.3

Filter Reviews
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Reviewer Type
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Reviewer's Industry
Reviewer's Region
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  • Software Development Manager
    1B-10B USD
    IT Services
    Review Source

    Real-Time Visibility Praised, API Performance and Support Speed Need Improvement

    5.0
    Sep 11, 2025
    Overall my experience with Airtel managed services has been positive.The network coverage is reliable across most regions, which is critical for our IT devices to function consistently.The centralized sim platform is user friendly and makes it easy to monitor usage, activate and deactivate SIMs and troubleshoot issues remotely.Customer support has been responsive whenever we encountered an issue and the onboarding process was smooth.
  • Software Engineer
    50M-1B USD
    Software
    Review Source

    Airtel manages IoT connectivity services makes it easy to connect and control devices reliably, but could improve on reporting and technical; support speed.

    4.0
    Sep 19, 2025
    Overall my experience with Airtel services is good. network is reliable even in far off places, and the portal is easy to use for checking devices. support team is mostly helpful but sometimes takes a bit longer to fix problems. wish reports were more detailed. Overall, it makes managing our IoT devices much easier.
  • SDE
    1B-10B USD
    Software
    Review Source

    Airtel Managed IOT Connectivity Offers Scalability But Faces Support Challenges

    4.0
    Sep 27, 2025
    the services offer reliable performance, strong portal capabilities and scalable solutions. The onboarding and execution were smooth with excellent sim and connectivity management. Except minor setup challenges , overall experience is efficient and enterprise-ready
  • SOFTWARE ENGINEER -1
    50M-1B USD
    Services (non-Government)
    Review Source

    Centralized Portal and Reliable Coverage Stand Out in Airtel Managed IoT Services

    4.0
    Oct 11, 2025
    We have been using Airtel Manged Iot Services across multiple regions.As it provides great visiblity into SIM usage, data consumption etc. I've been using it to manage and monitor connected devices in our projects, as the platform is simple to use as we can track usage and connectivity of various devices through it. I found features like bulk activation and usage tracking quite useful for automation and reporting.
  • Software Developer 2
    <50M USD
    Software
    Review Source

    Strong and reliable IOT services that supports scale

    4.0
    Sep 30, 2025
    Overall experience is positive. We provide reliability and scalability for our IOT which helps in better customer service. Platform is powerful and once we got used to the APIs, we scaled much faster. We have faced a few issues wrt support but they are very minute ones.
...
Showing Result 1-5 of 95

Recommended Gartner Research

  • Critical Capabilities for Managed IoT Connectivity Services, Worldwide (Transitioning to Managed IoT Connectivity Services)
  • Magic Quadrant for Managed IoT Connectivity Services, Worldwide (Transitioning to Managed IoT Connectivity Services)

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