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  3. Airtel
Logo of Airtel

Airtel

byBharti Airtel
in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
4.3

Overview

Service Information on Airtel

Updated 13th October 2025

What is Airtel?

Airtel is a telecommunications software offering a range of solutions for voice, data, and messaging services. The software supports mobile and broadband connectivity, enabling users to access internet services, manage calls, and send messages. It provides features for network management, account monitoring, and usage tracking to support efficient communication across various channels. Airtel software addresses business needs for reliable connectivity, streamlined communication processes, and scalable network infrastructure, helping organizations to enhance operational efficiency and digital integration.

Airtel Pricing

Airtel offers service pricing that is typically structured as prepaid or postpaid plans with varying tiers based on data limits, talk time, and validity periods, allowing users to select from different monthly or pay-as-you-go options according to their usage requirements.

Overall experience with Airtel

SEO SPECIALIST
<50M USD, Services (non-Government)
FAVORABLE

“Airtel's Enhanced Network Strength: A Boon for Personal and Business Use”

4.0
Feb 15, 2025
bharti Airtel offers strong network with reliable connectivity with good pricing, their service quality is commendable however customer support is sometimes inconsistent.
CONSULTANT
30B + USD, Finance (non-banking)
CRITICAL

“Airtel - Pros and cons”

3.0
Oct 3, 2023
My overall experince about bharti artel 4G data card services is average. The bandwidth is low creating troubles in teams and other application uses.

About Company

Company Description

Updated 7th December 2023

Airtel is a telecommunications company with a central aim to provide global connectivity and facilitate seamless communication. The company is recognized for implementing innovative solutions such as 5G technology, Internet of Things (IoT) capabilities, and an integrated billing service named Airtel Black. This amalgamated billing service simplifies financial management for users by consolidating various bills into one. Airtel also provides enterprise solutions including long-distance services, aiding seamless communication across borders. With a significant user base, the company plays a considerable role in promoting technology-driven growth, catering to the needs of an expanding digital world. Additionally, Airtel's expansive physical network spans various census and non-census towns and villages, furthering its reach and facilitating widespread connectivity.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Gurgaon, India
Number of employees
10001+
Website
http://www.airtel.in

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Airtel
Performance of Airtel Across Market Features

Airtel Likes & Dislikes

Like

standout aspect of airtel is strong network and high speed connectivity and fast speed internet which makes it best for personal and business use

Like

a. Portable and easy to carry anywhere. b. Device auto connects once plugged into laptop c. Even works in remote sites.

Like

What I like most about the product or service is its ease of use. The customer support is responsive and helpful, which enhances my overall experience.

Dislike

Their customer service is inconsistent and network coverage in rural areas is still weak

Dislike

a. Costly monthly subscription b. Poor bandwidth/speed c. Connection issues/disruption ocassionally

Dislike

What I dislike most about the service is its occasional lack of options. having more advanced features that would improve the overall experience

Top Airtel Alternatives

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3.8
(126 Ratings)
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2. Verizon Wireless (USA)
4.2
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3. T-Mobile
4.4
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Peer Discussions

Airtel Reviews and Ratings

4.3

(188 Ratings)

Rating Distribution

5 Star
34%
4 Star
49%
3 Star
13%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.3

Delivery & Execution

4.3

Service Capabilities

4.3

Filter Reviews
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  • SEO SPECIALIST
    <50M USD
    Services (non-Government)
    Review Source

    Airtel's Enhanced Network Strength: A Boon for Personal and Business Use

    4.0
    Feb 15, 2025
    bharti Airtel offers strong network with reliable connectivity with good pricing, their service quality is commendable however customer support is sometimes inconsistent.
  • Assistant Manager-EHS
    50M-1B USD
    Construction
    Review Source

    A Seamless Experience: Product's Simplicity Enhances User Engagement

    4.0
    Jan 18, 2025
    My overall experience has been positive. I find it rewarding to assist users. I enjoy being able to provide helpful and accurate responses.
  • FINANCE ASSOCIATE
    1B-10B USD
    IT Services
    Review Source

    Exploring Airtel's Uninterrupted Service and Fast Resolution Times

    5.0
    Dec 31, 2024
    Talking about my first hand experience both on the corporate level as well as personal level, Airtel has been with me for a very long time. In my organization, all laptops are Airtel sim enabled which ensures that business is never interrupted even if we are not in the office. Overall, it has been a great service with Airtel for more than 2.5 years, always with high speed, consistent connectivity, uninterrupted service and fastest resolution of issues (if any).
  • SEO SPECIALIST
    50M-1B USD
    Software
    Review Source

    Bharti Airtel Offers Reliable Connectivity across India

    4.0
    Dec 30, 2024
    My Overall experience using Bharti Airtel has been great. Whether it's for personal use or my organization's requirement. Airtel's network has consistently delivered reliable connectivity across India. From mobile data to high-speed broadband, the services are amazing.
  • SR. SOCIAL MEDIA EXECUTIVE
    <50M USD
    Banking
    Review Source

    Airtel's Network Availability: A Concern in Remote Areas

    4.0
    Dec 26, 2024
    Been a user of Airtel network for years now, so was my entire previous organisation team. We used to rely majorly on it for clients calling and communication, and Airtel has been the most promising every time. I have never faced any issues with the network.
...
Showing Result 1-5 of 188

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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