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  3. Alert Logic Managed Detection and Response (MDR)
Logo of Alert Logic Managed Detection and Response (MDR)

Alert Logic Managed Detection and Response (MDR)

byLevelBlue (Alert Logic)
in
4.1
Market Presence: Intrusion Detection and Prevention Systems, Managed Security Services

Overview

Service Information on Alert Logic Managed Detection and Response (MDR)

Updated 13th October 2025

What is Alert Logic Managed Detection and Response (MDR)?

Alert Logic Managed Detection and Response is a software designed to provide continuous monitoring and threat detection across cloud, on-premises, and hybrid environments. The software uses advanced analytics and threat intelligence to identify suspicious activity and potential breaches. It offers automated response capabilities and incident management to support organizations in addressing security threats promptly. Alert Logic Managed Detection and Response streamlines compliance requirements and provides reporting tools for security teams. This software aims to support organizations in detecting, analyzing, and responding to cybersecurity threats while reducing the resources required for in-house monitoring and investigation.

Alert Logic Managed Detection and Response (MDR) Pricing

Alert Logic Managed Detection and Response is a service that uses a tiered subscription pricing model, with costs based on factors such as the number of assets, data ingestion, and selected service level. The service typically offers different plans with varying features, and pricing may differ depending on deployment size and monitoring requirements. Custom quotes are often provided based on specific organizational needs.

Overall experience with Alert Logic Managed Detection and Response (MDR)

HEAD OF SALES
<50M USD, IT Services
FAVORABLE

“Cyber Defense with Alert Logic MDR”

4.0
Aug 15, 2023
Alert Logic is the market leading Managed Detection and Response product n the market After a long research and a free trial we decided to move forward with the product and did not regret. It s robust has an experienced team and behind creates actionable insights.
SR. INFRASTRUCTURE ENGINEER
1B - 3B USD, Media
CRITICAL

“Decent product, but questionable support”

2.0
Sep 2, 2023
The platform detected some valid vulnerabilities that others did not historically, but the account team has changed hands many times, the amount of usable information gathered and provided for the service has degraded over time and as a result the overall quality of service has not been optimal overall.

About Company

Company Description

Updated 7th December 2023

Alert Logic is a significant player in Fortra's diverse portfolio, primarily focusing on cybersecurity.

Company Details

Updated 30th October 2023
Company type
Private
Year Founded
2002
Head office location
Houston, United States
Number of employees
501 - 1000
Website
http://www.alertlogic.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Alert Logic Managed Detection and Response (MDR)
Deciding Factors: Alert Logic Managed Detection and Response (MDR) Vs. Market Average
Performance of Alert Logic Managed Detection and Response (MDR) Across Market Features

Alert Logic Managed Detection and Response (MDR) Likes & Dislikes

Like

The insight product provides reports and analysis is good. real time threat management is also a useful too. 24/7 monitoring service is also beneficial

Like

The product has very good reporting capabilities.

Like

Easy of use Threat modelling Detection capabaility Advanced search and storage of logs Notification bar for alerts

Dislike

Customization is limited, learning curve for the users might be steep and the product can come up with false positives time to time. Also implementation might require streamlining.

Dislike

The organization has been very disorganized over the last couple of years. Meetings have been missed, account managers changed without notice, etc.

Dislike

Long time for data reversal More tabs for review signature based

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Peer Discussions

Alert Logic Managed Detection and Response (MDR) Reviews and Ratings

Showing data for 39 ratings and reviews for Managed Security Services market. View all 83 ratings and reviews across markets for a complete picture.

4.1

(39 Ratings)

Rating Distribution

5 Star
38%
4 Star
54%
3 Star
5%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SR. INFRASTRUCTURE ENGINEER
    1B-10B USD
    Media
    Review Source

    Decent product, but questionable support

    2.0
    Sep 2, 2023
    The platform detected some valid vulnerabilities that others did not historically, but the account team has changed hands many times, the amount of usable information gathered and provided for the service has degraded over time and as a result the overall quality of service has not been optimal overall.
  • HEAD OF SALES
    <50M USD
    IT Services
    Review Source

    Cyber Defense with Alert Logic MDR

    4.0
    Aug 15, 2023
    Alert Logic is the market leading Managed Detection and Response product n the market After a long research and a free trial we decided to move forward with the product and did not regret. It s robust has an experienced team and behind creates actionable insights.
  • IT security engineer
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Alert logic for Secure world

    4.0
    Jul 22, 2023
    Its very great product for any organization for data security and information security as it detects the threats and prevent any attack from unknown sources with their signature based detection. Also which helps to forecast the future attacks from the other vectors as well.
  • DBA And Architect
    10B+ USD
    Healthcare and Biotech
    Review Source

    Great product and amazing dashborad

    4.0
    Nov 18, 2022
    Its a industry's first SaaS-based enabled managed detection and response (MDR) provider having built in technology and security to identify the breaches. Great for blocking web attacks, has a vey clean dashboard with all the details required for problems to be diagnose.
  • Branch Manager
    1B-10B USD
    Finance (non-banking)
    Review Source

    Cost efficient and flexible

    5.0
    Feb 22, 2022
    it was quite a good experience, i was able to get a custom program for my system. it was quicknand the support from the team was excellent.
...
Showing Result 1-5 of 38

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