Sophos is a global provider of advanced cybersecurity solutions. Their main focus is the delivery of an extensive range of security technologies including Managed Detection and Response (MDR), incident response services, as well as endpoint, network, email, and cloud security systems. These products and services are designed to help organizations combat various cyber threats such as active adversaries, ransomware, phishing, and malware. The company offers fully-managed, turnkey security solutions, providing cybersecurity-as-a-service to organizations worldwide. Moreover, Sophos hosts a cloud-based management console, known as Sophos Central, and supports the Sophos X-Ops, a cross-domain threat intelligence unit. The unit enriches the Sophos Adaptive Cybersecurity Ecosystem by optimizing its centralized data lake with a powerful set of open APIs. Sophos' operations are globally distributed and the company's headquarters are in Oxford, U.K.
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As close to a turn-key solution as possible Good attention to detail on documentation Professional, structured migration from previous partner Accurate metrics Flexible service offerings Great support and management visibility
Comprehensive portfolio of services One stop shop Some very good people, if you can find them Incident Response service (IR retainer) works well
Web UI. Still tweaking things regarding events, however security incidents are what they are.
Need to keep a close eye on ticket numbers when onboarding new tooling A relatively large amount of configuration knowledge is required by our company to feed & water the connectivity No service offering at time of writing to provide configuration management expertise
Not cloud ready SOC is merely a computer escalating alerts of varying quality Not customer focused
Deployment was a little rough but will get through it.
