Overview
Service Information on Tata Communications Managed Security Services, Worldwide
What is Tata Communications Managed Security Services, Worldwide?
Tata Communications Managed Security Services, Worldwide Pricing
Overall experience with Tata Communications Managed Security Services, Worldwide
“Positive Experience with Team's Professionalism yet has potential to improve on proactive services”
“Sales to delivery transition needs improvement”
About Company
Company Description
Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent cloud service providers. As a long-standing player in the India's digital evolution, the company has been instrumental in the adoption of digital services over the last quarter of a century. Tata Communications acknowledges that connectivity is a fundamental necessity for the economy, and is dedicated to serving industry leaders in this new era of communication. In 2020, the company introduced 'Secure Connected Digital Experience' (SCDx), developed to address the increasing global demand for new operational methods. This includes the accelerated shift towards remote working, rising digital commerce, increasing security threats, and the move to more contactless experiences. The company operates in over 200 countries worldwide.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Tata Communications Managed Security Services, Worldwide
Deciding Factors: Tata Communications Managed Security Services, Worldwide Vs. Market Average
Performance of Tata Communications Managed Security Services, Worldwide Across Market Features
Tata Communications Managed Security Services, Worldwide Likes & Dislikes
Customer centric approach
visbilty, turn around time
During our detailed evaluation, we have identified that Tata Communication has a well-established SOC framework and Managed Security Services practice. Their SOC is fully equipped with Industry standard tools and processes. They monitor our digital infrastructures on 24x7 basis and mitigate any cyber risks
Product/service is good but sometimes proactiveness is missing.
Over commitment
Sometime their responses are getting delayed for specific queries during implementation cycle
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Peer Discussions
Tata Communications Managed Security Services, Worldwide Reviews and Ratings
- Head Cybersecurity and Infrastructure50M-1B USDTransportationReview Source
Positive Experience with Team's Professionalism yet has potential to improve on proactive services
Overall, it's been a good experience with TCL so far. The MSS team is very experienced, professional and customer centric. - Chief Information Officer50M-1B USDBankingReview Source
Comprehensive Security Solutions with Dedicated 24x7 Monitoring and cyber–Risk Mitigation
Our overall experience is excellent during sales cycle, transition and implementation of solution - Deputy Manager (Systems/ERP)Gov't/PS/EdGovernmentReview Source
TCL Services Impress with Reliable Performance
The services provided by TCL are reliable and the team is prompt and responsive - CHIEF INFORMATION SECURITY OFFICER50M-1B USDBankingReview Source
Appreciating TCL's Commitment in Deploying Private Cloud Services
I would like to extend my heartfelt thanks to TCL team for their exceptional support in deploying Private cloud & managed security services. TCL's expertise & dedication have contributed to the success of the project & meet the timelines - Head of IT1B-10B USDConsumer GoodsReview Source
Reliable Service with Responsive Support
The vendor delivered good quality service and met agreed upon expectations. Their deliverables were well organized and completed on agreed upon timelines. Communication was also clear, timely and effective. We were kept informed about inquiries and ensured all issues were addressed