• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. ArcGIS
Logo of ArcGIS

ArcGIS

byEsri
in
4.2
Market Presence: Geospatial Information Systems for Energy and Utilities (Transitioning to Geospatial Information Systems), Drone Analytics Software

Overview

Product Information on ArcGIS

Updated 13th October 2025

What is ArcGIS?

ArcGIS is a software developed by Esri designed for geographic information system applications, enabling users to analyze, visualize, and interpret spatial data. The software provides tools for mapping, spatial analytics, and location intelligence, supporting workflows that involve data management, geocoding, network analysis, and imagery processing. ArcGIS facilitates the integration of spatial data with business systems, helping organizations manage assets, plan projects, and make informed decisions based on geographic patterns and trends. The software addresses business needs in sectors such as urban planning, transportation, natural resources, and public safety by supporting collaboration and sharing of spatial insights across different teams and stakeholders.

ArcGIS Pricing

ArcGIS software uses a subscription-based pricing model with different tiers depending on user type, features, and deployment options. Pricing for the software varies by individual, organization, and industry use case, with options for annual or monthly payments. Access to additional modules, capabilities, or data may require separate licensing or add-ons.

Overall experience with ArcGIS

Operations Associate
<50M USD, Miscellaneous
FAVORABLE

“ArcGIS Offers Extensive Tools and Data Visualization With Resourceful Learning Support”

4.0
Mar 11, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Data And Analytics Manager
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“ArcGIS Excels in Drone Data Processing But Faces Stability and Update Issues”

3.0
Feb 24, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top ArcGIS Alternatives

Logo of Tableau
1. Tableau
4.4
(3983 Ratings)
Logo of Microsoft Power BI
2. Microsoft Power BI
4.4
(3230 Ratings)
Logo of Qlik Sense
3. Qlik Sense
4.5
(1341 Ratings)
View All Alternatives

About Company

Company Description

Updated 14th August 2025

Esri, a global provider of geographic information system (GIS) software, location intelligence, and mapping, helps customers unlock the full potential of data to improve operational and business results. Founded in 1969 in Redlands, California, USA, Esri software is deployed in hundreds of thousands of organizations globally, including Fortune 500 companies, government agencies, nonprofit institutions, and universities. Esri has regional offices, international distributors, and partners providing local support in over 100 countries on six continents. With a focus on geospatial technology and analytics, Esri engineers solutions that leverage a geographic approach to solving complex problems by placing them in the context of location.

Company Details

Updated 14th August 2025
Company type
Private
Year Founded
1969
Head office location
Redlands, United States
Number of employees
5001 - 10000
Website
https://www.esri.com

Do You Manage Peer Insights at Esri?

Access Vendor Portal to update and manage your profile.

Peer Discussions

ArcGIS Reviews and Ratings

4.2

(35 Ratings)

Rating Distribution

5 Star
34%
4 Star
49%
3 Star
17%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Data And Analytics Manager
    Gov't/PS/Ed
    Education
    Review Source

    ArcGIS Excels in Drone Data Processing But Faces Stability and Update Issues

    3.0
    Feb 24, 2026
    ArcGIS is a highly capable software for most geospatial and drone analytics functions. However, despite its strengths, the most notable drawback is system stability due to occasional crashing. Also, frequent updates that require system level access with administration privileges are cumbersome and time consuming in large organisations where IT controls are tightly managed. Another limitation is the lack of seamless integration with Microsoft OneDrive.
  • Data And Analytics Manager
    Gov't/PS/Ed
    Education
    Review Source

    ArcGIS Excels in Drone Data Processing But Faces Stability and Update Issues

    3.0
    Feb 24, 2026
    ArcGIS is a highly capable software for most geospatial and drone analytics functions. However, despite its strengths, the most notable drawback is system stability due to occasional crashing. Also, frequent updates that require system level access with administration privileges are cumbersome and time consuming in large organisations where IT controls are tightly managed. Another limitation is the lack of seamless integration with Microsoft OneDrive.
  • Read All 37 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Geospatial Information Systems for Energy and Utilities (Transitioning to Geospatial Information Systems)
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: ArcGIS
Performance of ArcGIS Across Market Features

ArcGIS Likes & Dislikes

Like

There is an excellent user community and tons of educational initiatives provided by Esri, which makes using ArcGIS a great experience - it's easy to get advice, and there are always new webinars being added to help you use the product to its full potential. The variety of tools and data visualization options make it easy to create custom and informative maps of my data. It's easy to utilize open-access data as well through the online portal which allows you to add those data sets to your map with a couple of clicks.

Like

There is an excellent user community and tons of educational initiatives provided by Esri, which makes using ArcGIS a great experience - it's easy to get advice, and there are always new webinars being added to help you use the product to its full potential. The variety of tools and data visualization options make it easy to create custom and informative maps of my data. It's easy to utilize open-access data as well through the online portal which allows you to add those data sets to your map with a couple of clicks.

Like

There is an excellent user community and tons of educational initiatives provided by Esri, which makes using ArcGIS a great experience - it's easy to get advice, and there are always new webinars being added to help you use the product to its full potential. The variety of tools and data visualization options make it easy to create custom and informative maps of my data. It's easy to utilize open-access data as well through the online portal which allows you to add those data sets to your map with a couple of clicks.

Dislike

One of the biggest issues is stability. ArcGIS can occasionally crash, particularly when working with large datasets or complex drone projects, which disrupts workflows. The update and installation process is also frustrating in an enterprise environment. Updates require administrator privileges, making it cumbersome in large organisations where we depend on central IT teams for installations and updates. Another major drawback is poor integration with Microsoft OneDrive

Dislike

One of the biggest issues is stability. ArcGIS can occasionally crash, particularly when working with large datasets or complex drone projects, which disrupts workflows. The update and installation process is also frustrating in an enterprise environment. Updates require administrator privileges, making it cumbersome in large organisations where we depend on central IT teams for installations and updates. Another major drawback is poor integration with Microsoft OneDrive

Dislike

One of the biggest issues is stability. ArcGIS can occasionally crash, particularly when working with large datasets or complex drone projects, which disrupts workflows. The update and installation process is also frustrating in an enterprise environment. Updates require administrator privileges, making it cumbersome in large organisations where we depend on central IT teams for installations and updates. Another major drawback is poor integration with Microsoft OneDrive