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  1. Home
  2. /
  3. AT&T Mobility
Logo of AT&T Mobility

AT&T Mobility

byAT&T
in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
4.6

Overview

Service Information on AT&T Mobility

Updated 13th October 2025

What is AT&T Mobility?

AT&T Mobility is a software that supports wireless communication services including voice, messaging, and data connectivity for mobile devices. The software facilitates network management, device compatibility, and integration with various digital applications to enable mobile access for personal and business use. It addresses the need for reliable cellular connectivity, secure data transmission, and seamless communication across different geographical areas. The software incorporates features for managing user accounts, monitoring data usage, and providing access to network resources. It is designed to support mobility requirements in organizations, allowing employees to maintain productivity while working remotely or on the move. The software aims to optimize wireless connectivity and support business operations through mobile technologies.

AT&T Mobility Pricing

AT&T Mobility service uses a tiered pricing model that includes postpaid and prepaid plans, with options based on data usage, number of lines, and additional features. The service allows customers to select monthly plans with varying data allowances or unlimited data, and additional charges may apply for features or device installments.

Overall experience with AT&T Mobility

DIRECTOR OF IT
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Unlimited Lines with Single Account: A Look at ATT Mobility”

5.0
Jun 3, 2024
ATT Mobility for business is leaps and bounds better than competitor offerings and will always be our default for wireless service
Customer Insights Manager
3B - 10B USD, Miscellaneous
CRITICAL

“AT&T Lacks Quality of Old”

3.0
Nov 13, 2019
ATT used to provide premium services when I got them, but over the past 9 months the degradation of the services that I receive have been tremendous.

About Company

Company Description

Updated 21st April 2024

AT&T is primarily focused on simplifying the technological needs of its customers by creating an interconnected world where all devices and services operate cohesively. The main challenge it aims to tackle revolves around delivering the human benefits of technology in ways that seemed unattainable before. The collective drive and commitment of the AT&T team play a vital role in this endeavor. AT&T engages a large number of individuals, providing them with the tools to connect with their surroundings. The company goes beyond providing links to third-party content, but it doesn't adopt or endorse these materials, offering them purely for informational purposes.

Company Details

Updated 18th September 2025
Company type
Public
Year Founded
1885
Head office location
Dallas, United States
Number of employees
10001+
Website
http://www.att.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: AT&T Mobility
Performance of AT&T Mobility Across Market Features

AT&T Mobility Likes & Dislikes

Like

i like having 1 account that can accommodate unlimited lines without the need of a senseless sub account.

Like

I like the fact that I have ATT service in most places that I travel too and therefore I am never truly out of contact

Like

When needs arise, we have the flexibility to move lines to other accounts to avoid incurring overage fees or throttling

Dislike

business promotions are lacking.

Dislike

I dont like how bad the service has gotten as a whole

Dislike

Coverage area could be better considering 5g mapping has shown significantly larger coverage areas than actual performance would indicate

Top AT&T Mobility Alternatives

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4.3
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Peer Discussions

AT&T Mobility Reviews and Ratings

4.6

(48 Ratings)

Rating Distribution

5 Star
48%
4 Star
42%
3 Star
10%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.3

Delivery & Execution

4.3

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DIRECTOR OF IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Unlimited Lines with Single Account: A Look at ATT Mobility

    5.0
    Jun 3, 2024
    ATT Mobility for business is leaps and bounds better than competitor offerings and will always be our default for wireless service
  • DIRECTOR OF IT
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Great service, somewhat limited range - Great business platform for administration

    4.0
    Aug 12, 2022
    We have used AT&T mobility plans for the last several years and they offer a much better business platform than other carriers. The flexibility of Shared Data usage plans combined with our foundation offers simplified billing with a parent/child heirarchy.
  • Customer Insights Manager
    1B-10B USD
    Miscellaneous
    Review Source

    AT&T Lacks Quality of Old

    3.0
    Nov 13, 2019
    ATT used to provide premium services when I got them, but over the past 9 months the degradation of the services that I receive have been tremendous.
  • Subsea Completions TSP
    10B+ USD
    Energy and Utilities
    Review Source

    Great coverage all over the world keeps companies connected.

    5.0
    Nov 4, 2019
    AT&T is the telephone provider of choice for our company. Good coverage as well as easy international plans make it the choice for any large company to stay connected.
  • HR Generalist /IS Support
    50M-1B USD
    Manufacturing

    AT & T Mobility not the best customer service

    3.0
    Oct 5, 2019
    AT & T Mobility is not the greatest in customer service. When trying to find out who our account rep was, it took forever to get someone on the line who knew what/where to look for this information. Once we acted upon the information received, we were passed off rep to a "partner" affiliate company, who was fine until your order was complete ,then they ignore your communications unless you are purchasing something more.
...
Showing Result 1-5 of 48

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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