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  3. BackBox
Logo of BackBox

BackBox

byBackBox
in
4.6
Market Presence: Network Automation Platforms, Network Management Tools

Overview

Product Information on BackBox

Updated 13th October 2025

What is BackBox?

BackBox is a software designed to automate backup, recovery, and management of network and security device configurations across a range of environments. The software enables scheduling and execution of configuration backups, streamlines recovery processes, and helps maintain compliance by monitoring changes and ensuring devices are running approved versions. BackBox supports integration with various vendors, offering centralized visibility and reporting for device status and configuration audits. Businesses use this software to reduce manual intervention, address operational risks, enhance disaster recovery preparedness, and maintain consistent configurations in complex network infrastructures.

BackBox Pricing

BackBox software uses a subscription-based pricing model where fees are determined by the number of devices managed and the selected feature set, typically offered in annual or multi-year terms with options to scale based on organizational requirements.

Overall experience with BackBox

IT ASSOCIATE
10B - 30B USD, Energy and Utilities
FAVORABLE

“Daily Backups and Compliance Checks Simplified With Efficient Task Automation”

5.0
Dec 8, 2025
Backbox has fulfilled the requirements and functions we needed it for. From performing daily backups, to compliance checks via IntelliCheck, to helping w/ large script jobs, it's been very helpful.
Senior Software Engineer
50M - 250M USD, Software
CRITICAL

“Want to begin with Cyber security , go with Backbox ”

3.0
Feb 21, 2025
We have tried and worked with different tools for our product security testing and penetration testing purpose , it was one of the product , it helped as well since it was a light weight tool where systems was over whelmed and OS utilization was also efficient as compared to others

About Company

Company Description

Updated 11th June 2025

More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes.

Company Details

Updated 11th June 2025
Company type
Private
Year Founded
2009
Head office location
Dallas, United States
Number of employees
11 - 50
Website
https://www.backbox.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About BackBox
Reviewer Insights for: BackBox
Deciding Factors: BackBox Vs. Market Average
Performance of BackBox Across Market Features

BackBox Likes & Dislikes

Like

It's ease of use and technical expertise in support stands out. For every potential problem or need they've had a solution.

Like

It is light weight and easily comprehensible Provide security assessment and informative system analysis it is easy to handle other than others

Like

Very simple to use, very secure, and based on Linux

Dislike

I wish you could view some of the pre-built tasks. Instead, you have to clone them and then view the syntax.

Dislike

It does not work well with complex systems like other such tools in the market do. Taking on a wide-ranging cybersecurity challenge is not in its appetite.

Dislike

Nothing that is disliked at this point. The automation has been seamless and provides great configuration management.

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Peer Discussions

BackBox Reviews and Ratings

4.6

(59 Ratings)

Rating Distribution

5 Star
68%
4 Star
27%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.8

Service & Support

4.9

Product Capabilities

4.8

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
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Reviewer's Job Function
  • IT ASSOCIATE
    10B+ USD
    Energy and Utilities
    Review Source

    Daily Backups and Compliance Checks Simplified With Efficient Task Automation

    5.0
    Dec 8, 2025
    Backbox has fulfilled the requirements and functions we needed it for. From performing daily backups, to compliance checks via IntelliCheck, to helping w/ large script jobs, it's been very helpful.
  • IT PROGRAMMANAGER
    10B+ USD
    Software
    Review Source

    Seamless Automation and Configuration Highlighted in This Linux-Based Open Source Platform

    4.0
    Oct 29, 2025
    It has been a professional and productive opensource community
  • IT Security & Risk Management Associate
    50M-1B USD
    IT Services
    Review Source

    Reliable Automation with BackBox

    5.0
    Jul 18, 2025
    Honestly, BackBox is changing our workday. We were tired of spending hours in manual backups for different vendors and didn't know when something was failing. Now we can configure backups and retention policies in one click, knowing when something changes between any backup.
  • IT Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Remote Access and Connection Recording Enhance Security and Compliance Measures

    5.0
    Dec 16, 2025
    We are using the Cloud service for compliance, devices backup and remote access to our equipment and the experience has been excellent so far. We are able to track what our admins do and when they did.
  • NOC Engineer
    <50M USD
    IT Services
    Review Source

    Support Performance Rated High, Documentation Requires Improvement for Deployment Needs

    4.0
    Jul 21, 2025
    The support is outstanding for this product. The deployment is mostly straight forward, however documentation around the product could be better. Issues are resolved quickly by support.
...
Showing Result 1-5 of 60

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