• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Brightcall.ai
Logo of Brightcall.ai

Brightcall.ai

byBrightcall.ai
in Lead Generation Software
4.0

Overview

Product Information on Brightcall.ai

Updated 17th November 2025

What is Brightcall.ai?

Brightcall.ai is a software designed to facilitate and automate call management and analytics for businesses. It offers features such as AI-powered call routing, real-time transcription, sentiment analysis, and integration with customer relationship management platforms. The software enables organizations to streamline their inbound and outbound communication processes, monitor call quality, and gain insights into customer interactions. Brightcall.ai addresses the need for efficient handling of high call volumes while supporting data-driven decision-making in customer support and sales operations. The software aims to assist businesses in improving operational efficiency and customer engagement by leveraging artificial intelligence for voice communication tasks.

Brightcall.ai Pricing

Brightcall.ai is a software that offers a subscription-based pricing model with multiple tiers. The pricing varies according to the number of users and included features such as call analytics, conversation intelligence, and integrations. The software provides monthly or annual payment options, with higher tiers granting access to more advanced functionalities and increased usage limits. Customized enterprise plans are available for organizations with specific requirements.

Brightcall.ai Product Images

Calls and Analytics Dashboard
Calls and Analytics Dashboard

Overall experience with Brightcall.ai

BUSINESS DEVELOPMENT ASSOCIATE
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Exploring the Impact of AI on Customer Analysis”

4.0
Sep 10, 2024
It is a good ai communication where it is easy to take follow up all the customers or clients
There are no reviews in this category.
CRITICAL

About Company

Company Details

Updated 18th February 2025
Year Founded
2018
Head office location
Stockholm, Sweden
Number of employees
11 - 50
Annual Revenue
<50M USD
Website
www.brightcall.ai

Do You Manage Peer Insights at Brightcall.ai?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Brightcall.ai
Performance of Brightcall.ai Across Market Features

Brightcall.ai Likes & Dislikes

Like

It will reduce our time and analysis about the client

Dislike

Sometimes it is little slow , might be due to network or lots of users

Top Brightcall.ai Alternatives

Logo of Lead Forensics
1. Lead Forensics
4.6
(65 Ratings)
Logo of Unbounce
2. Unbounce
4.1
(16 Ratings)
Logo of Callpage
3. Callpage
4
(7 Ratings)
View All Alternatives

Peer Discussions

Brightcall.ai Reviews and Ratings

4.0

(1 Rating)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • BUSINESS DEVELOPMENT ASSOCIATE
    Gov't/PS/Ed
    Education
    Review Source

    Exploring the Impact of AI on Customer Analysis

    4.0
    Sep 10, 2024
    It is a good ai communication where it is easy to take follow up all the customers or clients
Showing Result 1-1 of 1

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.