Overview
Service Information on Capgemini Digital Experience Services
Updated 13th October 2025
What is Capgemini Digital Experience Services?
Capgemini Digital Experience Services Pricing
Overall experience with Capgemini Digital Experience Services
MARKETING ASSOCIATE
250M - 500M USD, HardwareFAVORABLE
“Strong Design and Technical Expertise Drive Capgemini Digital Experience Services”
My overall experience with Capgemini digital experience services has been good. They bring strong design and technical capabilities, deliver scalable digital solutions and work collaboratively. Overall, they have been reliable and added clear value to our digital initiative
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CRITICAL
About Company
Company Description
Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.
Company Details
Company type
Public
Head office location
Paris, France
Number of employees
10001+
Website
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User Sentiment About Capgemini Digital Experience Services
Reviewer Insights for: Capgemini Digital Experience Services
Capgemini Digital Experience Services Likes & Dislikes
What I like most is Capgemini's strong mix of design and technical expertise. They understand business needs quickly. Deliver scalable solutions.
Scalable Reliable Integrated Enterprise ready
The AI functions are very speedy in terms of development. The analytics options are good to use. The overall price for the service is fair.
The main drawback is that response times for change requests and clarifications can sometimes be slow, which affects the overall delivery pace.
Slow Rigid Over-engineered
Customer Service is very slow Free documentation or tutorials are hard to find. Freemium as a payment model is not required.
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Capgemini Digital Experience Services Reviews and Ratings
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- MARKETING ASSOCIATE50M-1B USDHardwareReview Source
Strong Design and Technical Expertise Drive Capgemini Digital Experience Services
My overall experience with Capgemini digital experience services has been good. They bring strong design and technical capabilities, deliver scalable digital solutions and work collaboratively. Overall, they have been reliable and added clear value to our digital initiative - DEPUTY GENERAL MANAGER50M-1B USDSoftwareReview Source
A reliable, scalable digital experience platform with room to improve on speed and simplicity
Capgemini Digital Experience Services offers a scalable and robust platform with strong integration capabilities. The product delivers reliable performance and supports strong, complex digital experience requirements. With a continued focus on usability and faster customisation, it can create even greater impact. - MARKETING MANAGER50M-1B USDManufacturingReview Source
Outstanding Service at a fair price.
My overall experience is outstanding. I can highly recommend this service and tell that you will be satisfied as a user. - Director of Marketing Operations10B+ USDConsumer GoodsReview Source
Trusted partner delivering outcomes with integrity, ownership & deep client integration
Capgemini makes it their business to deeply understand their clients' business and desired outcomes rather than bringing pre-defined solutions and force-fit them regardless of whether it will drive the desired outcomes. The quality of their people is also something that sets them apart, meaning that what they sell in shows up in delivery. The real litmus test here is that in the 10+ years I have worked with Capgemini it is very common to not realise who works for Capgemini and who works for the client as the strength of the partnership is very strong. Capgemini takes responsibility for the highs and lows of a partnership through a real sense of ownership, something not all partners possess. Finally, I would say that Capgemini are open and honest in where their strengths lay and also in being very transparent on where AI and technology can help, versus where it can't, unlike some of their competitors that claim AI will solve everything. This shows two things - 1) they are a trusted partner that gives honest advice rather than overselling and underdelivering and 2) it demonstrates that they understand both the outcome and the products and services required to deliver it. - Marketing Manager10B+ USDBankingReview Source
Challenges and Achievements in Building a Data-Driven Email Personalization Platform
In the past 2 years, we have used Capgemini to stand up an incredible personalization platform combining partner data with that of our own. Capgemini has been instrumental in the setup and monitoring of the platform as we waded into unknown waters. Their expertise in data security, email templates, and creative design has allowed us to not only launch personalized emails but to crush our internal email metrics and drive meaningful business from our customers.
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