Overview
Product Information on CCH Axcess
What is CCH Axcess?
CCH Axcess Pricing
Overall experience with CCH Axcess
“Security Concerns Raised Over Weak Password Protection And Frequent Forced Updates”
“Average tax workflow product. Visually unappealing and clunky.”
About Company
Company Description
Wolters Kluwer is a global entity specializing in professional data, application solutions, and services. The company targets sectors such as healthcare, taxation and accounting, corporate and financial compliance, legal and regulation, along with corporate performance and ESG. Wolters Kluwer's central role is to assist its clients in making essential judgements daily, delivering expert solutions that harmoniously blend specialized technology, services, and extensive domain knowledge. The company maintains its operations in over 40 countries and serves customers in more than 180 nations. Wolters Kluwer is based in Alphen aan den Rijn, the Netherlands.
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Reviewer Insights for: CCH Axcess
Performance of CCH Axcess Across Market Features
CCH Axcess Likes & Dislikes
I like it when its working and the ease of sending returns to other CCH Axcess users. It keeps itself up to date requirements wise
My tax co-workers have been happy about having a more granular workflow system. That's all I really can say on the 'like' front.
I appreciate how this tool streamlines workflows and integrates seamlessly with other tools. Its cloud-based platform simplifies automation tasks and helps in handling data and document management.
While being sold the product, we were told it was 100% cloud and nothing needs to be installed on your computer. However, that was false because the salesman didnt know what a client was. You need to install a client that includes a dashboard, Install and Update, and Tax interface. When updates are available, they are forced on unless you have this turned off. But that feature doesnt stay turned off after update, so every user has to remember to turn it back on. Good luck with that. After every update, it practically requires a WK folder to cleared out. This is the Cache. Users have to do this themselves because after years of updates, they cant figure out how to have the update do this itself. In addition, its not recommended you use it with a proxy. THey would like no proxy being used. If you use a proxy, you have to edit two buried files and edit them FOR EVERY TECH UPDATE. Because it wipes them away and CCH can't figure out how to preserve these settings after every update. And this took CCH Support A FULL WEEK to figure this out for use. FYI, I was told by a tech person years ago, Wolters Kluer doesn't write the software. They purchased it from someone. So the delay apparently is when things get technical, it has to go through some channels.
As an auditor, this is not meant for you despite the customization of the product. It's more of a square peg-round hole type situation, and you're better served looking elsewhere. Overall, the system is clunky and visually unappealing.
Integration with some third-party systems can be a bit challenging at times.
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CCH Axcess Reviews and Ratings
- INFRASTRUCTURE SPECIALIST50M-1B USDServices (non-Government)Review Source
Security Concerns Raised Over Weak Password Protection And Frequent Forced Updates
It's been a love/hate with this product. While CCH Axcess works very well, their support is lacking. They may take days to reply to your ticket. Plus, our firm uses a Proxy, our CCH Representive and CCH Tech support said we should not use a proxy to use this software because we are "Self inflicting" harm on when the software is updated. In essence, they blamed US for using a proxy, and we have to configure and edit two config XML files for every single tech update, which is done many times a year. So we have to go to each user, stop their process, copy up the files, and restart. If you have users that work on the weekends, they should not when updates are released. They have an AI support chat to start with first and its not the best. The price of the software increases every year. To password protect your returns when transferring, the have an 8 character limit. This can be EASILY cracked, so I don't think this software is very secure in that sense. Keep track of your CCH representative and your salesperson. We needed the taxes adjusted on our invoice and they never responded and we got threatened for services to be turned off. Their payment system is like a late night sales commercial: If you renew early, you save 10%!!! Same thing every year. It's not a real deal. Just a gimmick to get you to pay soon IMO. - Developer<50M USDIT ServicesReview Source
Harnessing the Power of RPA: A Look Into CCH Axcess
As an RPA developer, CCH Axcess provides great opportunities for automation. It simplifies audit and tax workflows, making it easier to integrate with RPA tools, automate data entry and streamline document management. - FINANCE MANAGER50M-1B USDBankingReview Source
CCH Axcess: An In-Depth Look at Management Efficiency
Overall, i had wonderful experience using the CCH Axcess. When it comes to managing the huge client data base with the project status and requirements, it has proven to be efficient. - AUDIT MANAGER50M-1B USDServices (non-Government)Review Source
Average tax workflow product. Visually unappealing and clunky.
Relatively average system for a workflow product. There is nothing visually appealing about it. It works well enough for a tax workflow. It is definitely NOT usable as an audit workflow.