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  1. Home
  2. /
  3. Cisco Connected Mobile Experiences (CMX)
Logo of Cisco Connected Mobile Experiences (CMX)

Cisco Connected Mobile Experiences (CMX)

byCisco Systems
in Indoor Location Application Platforms (Transitioning to Indoor Location Services)
3.8

Overview

Product Information on Cisco Connected Mobile Experiences (CMX)

Updated 13th October 2025

What is Cisco Connected Mobile Experiences (CMX)?

Cisco Connected Mobile Experiences (CMX) is a software designed to enable organizations to analyze location and behavioral data from wireless networks. It provides indoor location analytics by using Wi-Fi infrastructure, allowing businesses to better understand patterns of movement and engagement within physical spaces. The software supports real-time location tracking and reporting, helping organizations optimize facility management and adjust resource allocation. CMX also fosters personalized engagement through proximity-based messaging, while maintaining a focus on data security and privacy. Its features are widely applied in environments such as retail, hospitality, education, and transportation to address operational efficiency and customer interaction challenges by leveraging location-aware insights.

Cisco Connected Mobile Experiences (CMX) Pricing

Cisco Connected Mobile Experiences (CMX) software uses a subscription-based pricing model, where charges are determined based on the number of access points and selected features. Pricing varies depending on deployment scale and functionality, with options available for different analytics and engagement capabilities. The software is typically licensed on a yearly term.

Overall experience with Cisco Connected Mobile Experiences (CMX)

System Administrator
50M - 250M USD, Retail
FAVORABLE

“CMX is very useful/neat but difficult to implement correctly.”

4.0
Mar 11, 2020
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Senior Network Engineer & 2IC
50M - 250M USD, Education
CRITICAL

“CMXin a High availability setup is not a matured solution”

2.0
Jul 11, 2018
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Parent Company
Cisco
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Cisco Connected Mobile Experiences (CMX) Reviews and Ratings

3.8

(7 Ratings)

Rating Distribution

5 Star
29%
4 Star
57%
3 Star
0%
2 Star
14%
1 Star
0%
Why ratings and reviews count differ?
  • System Administrator
    50M-1B USD
    Retail
    Review Source

    CMX is very useful/neat but difficult to implement correctly.

    4.0
    Mar 11, 2020
    The experiences I've had with CMX have been good. The only downfall is our location is off and seems to "jump" about 10-15 meters. We recently upgraded wireless controllers (5520s) and APs (4800s) but we did not take into account that we have to have AP's around the very perimeter of our sales floor. We put them about 10-15 feet in to allow for better coverage and use less APs. This caused our problem of not being able to locate correctly. Other than that, I've had good experiences with the analytics and what tracking we can do.
  • System Administrator
    50M-1B USD
    Retail
    Review Source

    CMX is very useful/neat but difficult to implement correctly.

    4.0
    Mar 11, 2020
    The experiences I've had with CMX have been good. The only downfall is our location is off and seems to "jump" about 10-15 meters. We recently upgraded wireless controllers (5520s) and APs (4800s) but we did not take into account that we have to have AP's around the very perimeter of our sales floor. We put them about 10-15 feet in to allow for better coverage and use less APs. This caused our problem of not being able to locate correctly. Other than that, I've had good experiences with the analytics and what tracking we can do.
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Cisco Connected Mobile Experiences (CMX) Likes & Dislikes

Like

You can do so much with it and hold very useful analytics for business purposes. It's a very versatile tool.

Like

You can do so much with it and hold very useful analytics for business purposes. It's a very versatile tool.

Like

You can do so much with it and hold very useful analytics for business purposes. It's a very versatile tool.

Dislike

The stability of the system.

Dislike

The stability of the system.

Dislike

The stability of the system.

Reviewer Insights for: Cisco Connected Mobile Experiences (CMX)
Performance of Cisco Connected Mobile Experiences (CMX) Across Market Features