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  1. Home
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  3. Kontakt.io
Logo of Kontakt.io

Kontakt.io

byKontakt.io
in
4.8
Market Presence: Indoor Location Application Platforms (Transitioning to Indoor Location Services), Indoor Location Services

Overview

Product Information on Kontakt.io

Updated 13th October 2025

What is Kontakt.io?

Kontakt.io is a software designed to enable enterprises to manage and monitor physical spaces using IoT technologies. The software offers location tracking, indoor navigation, asset management, and environmental monitoring by utilizing Bluetooth Low Energy beacons and sensors. It provides real-time data visualization, analytics, and automation tools to optimize workflows, ensure safety compliance, and enhance operational efficiency in environments such as hospitals, offices, and warehouses. Kontakt.io addresses challenges related to locating equipment, monitoring occupancy, and managing building resources by integrating sensor data into centralized dashboards and systems, supporting informed decision making across various industries.

Kontakt.io Pricing

Kontakt.io software offers a pricing model structured around subscription plans that vary based on features, device counts, and usage requirements. The software typically provides tiered options, where higher levels include expanded functionality and support for additional devices. Pricing may be customized for enterprise needs, and additional hardware costs may apply depending on the chosen solution.

Overall experience with Kontakt.io

Solutions Architect
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Interesting use cases using kontakt.io, a new RTLS solution over BLE”

4.0
Feb 12, 2024
Good interaction w Kontatk.io team at throughout the project delivery. Easy to engage and get technical documentation to assemble design. Kontakt.io have been invested throughout the design stage up to project delivery. We have just completed first project delivery. Their support has been responsive.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 1st November 2023

Kontakt.io optimizes processes and resources by revealing how customers move through your business. Using AI, IoT, and RTLS, Kontakt.io helps businesses uncover waste, streamline capacity, improve workflows, and help customers and staff feel seen and valued. Kontakt.io delivers an AI-powered, cloud-based Indoor Journey Analytics platform for over 20 use cases, focusing on healthcare and corporate real estate workspaces. Delivered as a service, Kontakt.io’s solutions span software, network, and hardware products, including BLE devices, gateways, web & mobile applications, and APIs, giving businesses a 360° view of the spaces, assets, processes, and people. Since 2013, Kontakt.io has served +32,000 end users, delivered via +1,200 partners, and deployed +4 million IoT devices connected to the cloud.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2013
Head office location
New York, United States
Number of employees
51 - 200
Website
https://kontakt.io

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Kontakt.io
Performance of Kontakt.io Across Market Features

Kontakt.io Likes & Dislikes

Like

Their RTLS equipment is a cost effective bolt-on top of a Cisco WLAN to enable asset tracking, asset utilisation, mobile duress, staff efficiency, room occupancy use cases.

Like

Products specifications are impressive and always in line with our requirements and needs. Their services are user and developer friendly, making it really easy to create new and innovative solutions.

Like

Being able to pre-configure prior to shipping , the hardware and the UI of the Portal

Dislike

Currently no local instance of Kontakt.io cloud deployed in AU or NZ region.

Dislike

nothing in particular

Dislike

Need a better way to pull statistics (battery levels etc.) An API to pull the stats in own app.

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Peer Discussions

Kontakt.io Reviews and Ratings

4.8

(13 Ratings)

Rating Distribution

5 Star
85%
4 Star
15%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.8

Service & Support

5.0

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Solutions Architect
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Interesting use cases using kontakt.io, a new RTLS solution over BLE

    4.0
    Feb 12, 2024
    Good interaction w Kontatk.io team at throughout the project delivery. Easy to engage and get technical documentation to assemble design. Kontakt.io have been invested throughout the design stage up to project delivery. We have just completed first project delivery. Their support has been responsive.
  • CIO
    <50M USD
    IT Services
    Review Source

    A must-have for location-based services

    5.0
    Feb 6, 2024
    It is always a pleasure to work with Kontakt.io products. When we need to deploy a location-based solution we know that we can count on the availability of the right product with the right price taking a look at their Web site and catalog.
  • Project Implementations
    <50M USD
    Software
    Review Source

    Great Hardware, Excellent Sales & Support Team

    4.0
    Jan 30, 2024
    I have been working with Kontakt for the past 2 years, and have always had an excellent experience with the sales, product and support.
  • Business Development Manager & Technical Services
    <50M USD
    Telecommunication
    Review Source

    Simple, robust products, backed by great customer Service!

    5.0
    Jan 16, 2024
    After trying to secure product from several other vendors, Kontakt.io was much easier to coordinate the product delivery with, and having stock on hand was a huge plus for our client. Attentive and resourceful Customer Service goes a long way. It just gets better, as the rugged reliability of the beacons has decreased inevitable replacement costs, and instead we are able to expand the quantity and range across the clients facilities.
  • Professor
    Gov't/PS/Ed
    Education
    Review Source

    Great company and product worked well for us.

    5.0
    Feb 6, 2024
    The product (a BTE sensor) was exactly what we needed and kontakt.io representatives helped get us oriented and were very responsive to inquiries.
Showing Result 1-5 of 14

Recommended Gartner Research

  • Market Guide for Indoor Location Application Platforms (Transitioning to Indoor Location Services)

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