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Overview

Product Information on Cumulocity Platform

Updated 13th October 2025

What is Cumulocity Platform?

Cumulocity Platform is an Internet of Things software that enables organizations to connect and manage devices and data. The software offers features for device connectivity, real-time monitoring, data visualization, remote control, and integration with enterprise systems. It supports a range of protocols and devices, allowing users to collect, process, and analyze data from multiple sources. Cumulocity Platform is designed to address business challenges around device management, operational efficiency, and data-driven decision-making. The software facilitates automation and scalable deployment, providing tools for creating dashboards, issuing alerts, and managing firmware updates, thus supporting digital transformation initiatives across diverse industries.

Cumulocity Platform Pricing

Cumulocity Platform software is typically priced based on a subscription model, which may be determined by factors such as the number of connected devices, data volume, or platform features accessed. The software provides various tiers to accommodate different usage levels, and pricing structure may vary according to deployment options such as cloud, on-premises, or hybrid environments.

Overall experience with Cumulocity Platform

Software Development Manager
3B - 10B USD, Manufacturing
FAVORABLE

“A proven, flexible IoT platform that makes us able to connect robot controllers globally, and set us up for scalable, data-driven customer services”

4.0
Apr 28, 2026
We selected Cumulocity to modernize how we connect and manage our devices, moving from a legacy internal solution to a scalable, production-ready IoT Platform. The platform will give us a solid foundation to be able to deliver data driven services and proactive insights to our customers. The default platform applications with their user interfaces looks great, functional and stable, but requires some quite technical knowledge in the data models. So for the non-expert users we have needed to create more custom views/applications to simplify it for the users, more than we thought we would need to. But with Cumulocity help and the platform capabilities of running applications and microservices have been able to implement want we needed, though with some additional effort than initially planned.
IT Services Associate
50M - 250M USD, Manufacturing
CRITICAL

“Limited Automation and Redundant Preferences Hinder Efficient Workflow on Platform”

3.0
Apr 28, 2026
The userinterface is not the best - the scrollbars are too tiny in each widget and the placement nad zoom of the widgets are also counterintuitive Often when you try putting in Values in searchbars, the pop up for that searchbar disappears

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Cumulocity Platform

byCumulocity
in
4.5
Market Presence: Global Industrial IoT Platforms, IoT Integration (Transitioning to Global Industrial IoT Platforms)

About Company

Company Description

Updated 21st January 2025

Cumulocity GmbH provides a global industrial IoT platform, offering ready-to-use device management and low-code application enablement for a fast return-on-investment. The cloud-native platform enables enterprises to adopt a “Buy & Build” approach, shortening time-to-market for new, differentiating digital services. Cumulocity is trusted by major brands to power their smart connected products in manufacturing, health, fleet management, consumer electronics, and more. Cumulocity is available as a cloud, on-premises, edge, and hybrid solution.

Company Details

Updated 27th January 2025
Company type
Private
Year Founded
2012
Head office location
Düsseldorf, Germany
Number of employees
201 - 500
Website
https://www.cumulocity.com/

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Reviewer Insights for: Cumulocity Platform
Deciding Factors: Cumulocity Platform Vs. Market Average
Performance of Cumulocity Platform Across Market Features

Cumulocity Platform Likes & Dislikes

Like

Three things that stands out: First, the integration with thin-edge.io made connecting our devices straightforward. It removed a lot of the heavy lifting on the communication with the platform. Second, the ability to run custom microservices and applications directly on the platform is a big deal for us. It means we can build our own logic and features without leaving the platform ecosystem. Third, triggering operations to devices is clean and simple to work with from the platform, it has made several device workflows more efficient and simple from remote.

Like

That you can use the cloud for so many different usecases and its abillity to brand the cloud for companies

Like

1. bulk operations - deliver software/configurations to a huge batch of devices in a very quick way. - I believe the system under the hood of C8Y is made specially for this 2. very quick and easy way to find distinct devices, manage this device, adjust, etc. 3. robust system, with growing fleet, quickness of the GUI, operations, events is not decreast. Of course increase of nodes regularly are necessary. But that is taken care of very well together with my colleagues and SAG.

Dislike

Default applications/views does require quite some technical knowledge in the managed object model to really utilize flexibility provided by the platform. Which makes it a bit hard sometimes for non-experts and therefore we have been building custom views/applications. Where the Web SDK and out-of-the-box Cumulocity widgets don't always fit our specific use cases, which means we end up building custom UI components more often than we'd liked. It adds development effort that we could potentially have spent elsewhere. Managing a large asset hierarchy within a single-tenant, multi-customer setup can make querying for these assets and aggregating that with device data more complex than expected. The inventory roles are tricky to define and manage, especially when we have a lot of custom fragments, which also differs between different object/device types, and where we want users to only be able to view or modify a specific set of them.

Dislike

- too many clicks for easy tasks - automation is almost not possible - some prefferences seem to be implementen double and some are just reachable with Workarounds

Dislike

- Groups - Smart Groups (dynamic groupping) = they are on one page together, can result in chaos, poor visibility. Too many people / opionins and such problems ;) Cumulocity is looking into an improvement though! - User management as an admin, for a lot users is a bit tough / time consuming

Recommended Gartner Insights

  • Critical Capabilities for Global Industrial IoT Platforms
  • Magic Quadrant for Global Industrial IoT Platforms

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  • Software Development Manager
    1B-10B USD
    Manufacturing
    Review Source

    A proven, flexible IoT platform that makes us able to connect robot controllers globally, and set us up for scalable, data-driven customer services

    4.0
    Apr 28, 2026
    We selected Cumulocity to modernize how we connect and manage our devices, moving from a legacy internal solution to a scalable, production-ready IoT Platform. The platform will give us a solid foundation to be able to deliver data driven services and proactive insights to our customers. The default platform applications with their user interfaces looks great, functional and stable, but requires some quite technical knowledge in the data models. So for the non-expert users we have needed to create more custom views/applications to simplify it for the users, more than we thought we would need to. But with Cumulocity help and the platform capabilities of running applications and microservices have been able to implement want we needed, though with some additional effort than initially planned.
  • MANAGER, PROJECT MANAGEMENT
    10B+ USD
    Construction
    Review Source

    Exceptional tool to manage an IIoT fleet worldwide, with SAG, an exceptional partner

    5.0
    Mar 19, 2026
    - excellent Project Teams in the beginning of our relationsship to implemnt our products into Cumulocity. In getting rid of obstacles, changing and adjusting quickly of necessary features or adding new features and this so always with long term thinking! - this excellence continued also after migration got completted successfully over the globe. Support given is indeed exceptional to this very day. I do not want to compare and cannot disclose other companies here though. But from a couple of years experience I can tell. - Cumulocity has grown into a major pillar of our device management. - Cumulocity is up to its tasks, enabling us to perform worldwide operations in a very - very quick manner. I am not a sales person nor from finance, but it safes a lot money. - the vendor Software AG is also supporting very well on the continuous improvement of our needs with adding new features into Cumulocity throughout the versions they deliver. Its also a give and take, C8Y benefits from our use cases for others most likely as well. - the term exceptional may be inflationary used, but if I may emphesize the development teams of R&D in SAG, the service managers, operations and also in cases of unexpected issues, their solution management is truely exceptional.
  • Software Development Manager
    1B-10B USD
    Hardware
    Review Source

    "A powerful and extensible IoT platform that delivers real value across multiple use cases - from fleet management to energy solutions."

    5.0
    Apr 30, 2026
    Cumulocity has been an excellent platform for our IoT initiatives. As an electronics component manufacturer, we use it across several areas including fleet management, energy management, and other concrete value-added services built on top of our own hardware. The platform's breadth of capabilities has allowed us to consolidate multiple use cases on a single system, which has been a real operational advantage.
  • Research And Development Associate
    10B+ USD
    Manufacturing
    Review Source

    Cumulocity IoT Simplifies Device Management But Limits Customization for Advanced Needs

    4.0
    Apr 28, 2026
    Our experience with Cumulocity IoT has been positive. Platform is good at abstracting the complexity of device management and data integration which allows the team to focus on building value-added applications.
  • Product Manager
    <50M USD
    Software
    Review Source

    Strong IoT platform with genuine collaboration

    5.0
    Apr 29, 2026
    We use Cumulocity to provide a gas pressure monitoring and management solution, helping our customers optimise the supply of gas and reduce methane leakage. The platform has been a strong fit for our use case, and the collaboration with the Cumulocity team has been a genuine highlight. They worked closely with us to shape the solution around our specific requirements, which made a real difference in how quickly we could deliver value.
...
Showing Result 1-5 of 203

4.5

(197 Ratings)

Rating Distribution

5 Star
52%
4 Star
44%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5