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Overview

Product Information on Cumulocity Platform

Updated 13th October 2025

What is Cumulocity Platform?

Cumulocity Platform is an Internet of Things software that enables organizations to connect and manage devices and data. The software offers features for device connectivity, real-time monitoring, data visualization, remote control, and integration with enterprise systems. It supports a range of protocols and devices, allowing users to collect, process, and analyze data from multiple sources. Cumulocity Platform is designed to address business challenges around device management, operational efficiency, and data-driven decision-making. The software facilitates automation and scalable deployment, providing tools for creating dashboards, issuing alerts, and managing firmware updates, thus supporting digital transformation initiatives across diverse industries.

Cumulocity Platform Pricing

Cumulocity Platform software is typically priced based on a subscription model, which may be determined by factors such as the number of connected devices, data volume, or platform features accessed. The software provides various tiers to accommodate different usage levels, and pricing structure may vary according to deployment options such as cloud, on-premises, or hybrid environments.

Overall experience with Cumulocity Platform

MANAGER, PROJECT MANAGEMENT
10B - 30B USD, Construction
FAVORABLE

“Exceptional tool to manage an IIoT fleet worldwide, with SAG, an exceptional partner”

5.0
Mar 19, 2026
- excellent Project Teams in the beginning of our relationsship to implemnt our products into Cumulocity. In getting rid of obstacles, changing and adjusting quickly of necessary features or adding new features and this so always with long term thinking! - this excellence continued also after migration got completted successfully over the globe. Support given is indeed exceptional to this very day. I do not want to compare and cannot disclose other companies here though. But from a couple of years experience I can tell. - Cumulocity has grown into a major pillar of our device management. - Cumulocity is up to its tasks, enabling us to perform worldwide operations in a very - very quick manner. I am not a sales person nor from finance, but it safes a lot money. - the vendor Software AG is also supporting very well on the continuous improvement of our needs with adding new features into Cumulocity throughout the versions they deliver. Its also a give and take, C8Y benefits from our use cases for others most likely as well. - the term exceptional may be inflationary used, but if I may emphesize the development teams of R&D in SAG, the service managers, operations and also in cases of unexpected issues, their solution management is truely exceptional.
30B + USD, Construction
CRITICAL

“Cumulocity has various services so that we can eliminate our development time. ”

3.0
Jun 1, 2023
We are working for 3 years. Our Turkey project is now in commercial phase. So far, there is no big issue.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Cumulocity Platform

byCumulocity
in
4.5
Market Presence: Global Industrial IoT Platforms, IoT Integration (Transitioning to Global Industrial IoT Platforms)

About Company

Company Description

Updated 21st January 2025

Cumulocity GmbH provides a global industrial IoT platform, offering ready-to-use device management and low-code application enablement for a fast return-on-investment. The cloud-native platform enables enterprises to adopt a “Buy & Build” approach, shortening time-to-market for new, differentiating digital services. Cumulocity is trusted by major brands to power their smart connected products in manufacturing, health, fleet management, consumer electronics, and more. Cumulocity is available as a cloud, on-premises, edge, and hybrid solution.

Company Details

Updated 27th January 2025
Company type
Private
Year Founded
2012
Head office location
Düsseldorf, Germany
Number of employees
201 - 500
Website
https://www.cumulocity.com/

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Reviewer Insights for: Cumulocity Platform
Deciding Factors: Cumulocity Platform Vs. Market Average
Performance of Cumulocity Platform Across Market Features

Cumulocity Platform Likes & Dislikes

Like

1. bulk operations - deliver software/configurations to a huge batch of devices in a very quick way. - I believe the system under the hood of C8Y is made specially for this 2. very quick and easy way to find distinct devices, manage this device, adjust, etc. 3. robust system, with growing fleet, quickness of the GUI, operations, events is not decreast. Of course increase of nodes regularly are necessary. But that is taken care of very well together with my colleagues and SAG.

Like

Dash board functionality(GPS, sensor value monitoring, etc),because it's easy to develop.

Like

The platform is immediately operational and offers a range of native services (connectivity, monitoring, analytics) that can be used directly by non-technical teams without additional development. Cumulocity also provides its users with the ability to develop additional custom features. The following features have been really appreciated: - Extensibility: the platform's ability to integrate custom microservices and applications adds significant value beyond standard IoT features - Powerful API and CLI tools: well-documented and robust, enabling easy integration with scripts and programs. - Rich Open-source ecosystem : A vast open-source community and resources

Dislike

- Groups - Smart Groups (dynamic groupping) = they are on one page together, can result in chaos, poor visibility. Too many people / opionins and such problems ;) Cumulocity is looking into an improvement though! - User management as an admin, for a lot users is a bit tough / time consuming

Dislike

nothing

Dislike

- Maintaining custom applications or microservices may require development time to follow platform releases in SAAS deployment architecture because of complexity. - Few native features for monitoring usage of custom microservices - The built-in MQTT integration is cumbersome and resource-intensive to set-up

Recommended Gartner Insights

  • Critical Capabilities for Global Industrial IoT Platforms
  • Magic Quadrant for Global Industrial IoT Platforms

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Reviewer's Job Function
  • MANAGER, PROJECT MANAGEMENT
    10B+ USD
    Construction
    Review Source

    Exceptional tool to manage an IIoT fleet worldwide, with SAG, an exceptional partner

    5.0
    Mar 19, 2026
    - excellent Project Teams in the beginning of our relationsship to implemnt our products into Cumulocity. In getting rid of obstacles, changing and adjusting quickly of necessary features or adding new features and this so always with long term thinking! - this excellence continued also after migration got completted successfully over the globe. Support given is indeed exceptional to this very day. I do not want to compare and cannot disclose other companies here though. But from a couple of years experience I can tell. - Cumulocity has grown into a major pillar of our device management. - Cumulocity is up to its tasks, enabling us to perform worldwide operations in a very - very quick manner. I am not a sales person nor from finance, but it safes a lot money. - the vendor Software AG is also supporting very well on the continuous improvement of our needs with adding new features into Cumulocity throughout the versions they deliver. Its also a give and take, C8Y benefits from our use cases for others most likely as well. - the term exceptional may be inflationary used, but if I may emphesize the development teams of R&D in SAG, the service managers, operations and also in cases of unexpected issues, their solution management is truely exceptional.
  • Software Development Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Immediate Operational Capability of Cumulocity Supports Diverse Asset Management Needs

    4.0
    Mar 30, 2026
    Overall, Cumulocity has enabled our teams to connect and manage many types of assets across clients' sites. The platform has allowed our operational team to quickly and completely become independent from the technical teams. The platform also excels in developer-friendly features (API, CLI, SDKs, open-source tools) to upgrade functionalities to custom requirements.
  • Chief Engineering Officer
    <50M USD
    Energy and Utilities
    Review Source

    Customer analytics insight delivered using a cost-effective, accelerated and customer-centric service proposition

    5.0
    Apr 6, 2026
    Cumulocity provides a clean interface and a rich basket of customization options. These services are provided in a simple, selectable format allowing for our deployment of a company-specific solution. Technical support is outstanding.
  • PLATFORM MANAGER
    10B+ USD
    Healthcare and Biotech
    Review Source

    We are happy with the platform.

    5.0
    Apr 1, 2026
    Product selection was simple and the product does what we want. I've had questions answered and resolved in less time than it took a previous vendor to acknowledge submission of a support request. It also has a customer forum that we have been invited to on several occasions. In that forum and other interactions, I have always felt heard and that it actually listens to customer feedback. For instance, in their portal for product suggestions/enhancements, there is always a response. Because of that, I do not feel like my suggestions are shot into a black hole. Even if the response is "unlikely to be implemented", the is evidence that the suggestion is considered and evaluated.
  • PRODUCT OWNER
    1B-10B USD
    Manufacturing
    Review Source

    Limitless customization possibilities for IoT device management

    5.0
    Mar 19, 2026
    Having worked with IoT for over 7 years and evaluated/worked with several IoT platforms, I can confidently confirm that Cumulocity is indeed one of the most complete IoT device management platforms, It offers a good amount of flexibility when it comes to customizing the platform to suit our business needs and our technical constraints/vision. It also supports a various range of technologies. It is proven to scale to a huge number of IoT devices.j
...
Showing Result 1-5 of 166

4.5

(162 Ratings)

Rating Distribution

5 Star
52%
4 Star
44%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5