Name: Cloud4Wi
Rating: 4.8 (11 reviews)

Overview

Product Information on Cloud4Wi

Updated 13th May 2026

What is Cloud4Wi?

Cloud4Wi turns WiFi into a strategic growth engine. Our AI-powered, cloud-based platform enables companies to connect people and devices through secure, frictionless connectivity, driving business outcomes while cutting IT overhead. By accelerating data insights and automating secure network access, Cloud4Wi transforms physical locations into intelligent, data-driven environments. Trusted by leading global brands, Cloud4Wi supports over 300 million mobile users across 70,000 locations in more than 150 countries.

Overall experience with Cloud4Wi

Operations Manager

50M - 250M USD, Retail

FAVORABLE

“Truly exceptional product and service from the Cloud4Wi team!”

5.0

Apr 15, 2023

Cloud4Wi were professional during every engagement and delivered on all expectations.

There are no reviews in this category.

CRITICAL

About Company

Company Description

Company Details

Company type

Private

Year Founded

2014

Head office location

Brooklyn, United States

Number of employees

51 - 200

Website

https://www.cloud4wi.ai

Do You Manage Peer Insights at Cloud4Wi?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Cloud4Wi

Performance of Cloud4Wi Across Market Features

Cloud4Wi Likes & Dislikes

Cloud4Wi was able to tailor a package to our needs. We were most satisfied with the capabilities, especially customer insights.

Semplicity and robustness

- Relative ease of overall use on the back-end - Easy for visitors to use and connect - able to customize quickly - Excellent service from our Customer Rep

n/a

nothing

- Complication to set basic things up on the back-end - Lack of automated reporting - Difficulty to connect for heat mapping (less a Cloud4Wi issue and more other tech) - Lack of ability to integrate to other current systems we are using

Top Cloud4Wi Alternatives

Peer Discussions

Cloud4Wi Reviews and Ratings

Filter Reviews

Sort By:

Most helpful

Last 12 Months

Star Rating

Reviewer Type

Reviewer's Company Size

Reviewer's Industry

Reviewer's Region

Reviewer's Job Function

Operations Manager
50M-1B USD
Retail
Review Source
Truly exceptional product and service from the Cloud4Wi team!
5.0
Apr 15, 2023
Cloud4Wi were professional during every engagement and delivered on all expectations.
Director of IT
<50M USD
IT Services
Review Source
Very good sw
5.0
Apr 15, 2023
Very good experience in deploy and configuration of this product
Senior Director Of Marketing And Audienc
50M-1B USD
Miscellaneous
Review Source
Cloud4Wi is a great digital Partner
4.0
May 13, 2021
Our experience with Cloud4Wi has been made outstanding due to our wonderful support Rep. While we have had some difficulties with some implementations, that are beyond Cloud4Wi - areas of additional technological functions with heat-mapping, etc, rep, has always been incredibly gracious with her time and availability to help explain how we can use the product to the best of its potential. She has been incredibly proactive during COVID to see how Cloud4Wi can further support our goals, and even when we were closed to the public for some time, she had creative ideas and solution's to offer. Sometimes the product can seem very user friendly and actually turns out to be very complicated on the backend, but the team at Cloud4Wi - for our front facing engagement - has always been very responsive to help my team figure out how to achieve our goals and walk us through any areas of confusion on the system. Giving us the tools to use the system better on our own, while then always checking in to advise on the latest updates the company is making and how it can better serve our visitors needs.
Global IT COE Director, Marketing & Cons
1B-10B USD
Consumer Goods
Review Source
Commitment to customer feedback integration and evolution of product and service set.
5.0
May 11, 2021
An organization consistently looking at customer feedback to drive opportunity. Flexible platform driving user experience grounded in the data collected to turnkey and drive downstream automation and upstream valuable feedback. Essential part of our journey mapping to capture data.
MARKETING MANAGER
<50M USD
Retail
Review Source
Cloud4Wi's services have improved our customers' shopping experience
5.0
Apr 29, 2021
Cloud4Wi helped our Outlet Villages to collect behavioral insights of our customers and deliver tailored communications to them at the right moment. They accompanied us during all the steps with a great pressionality and availability: from the setup and configuration to the management of the account admins and the usage of their prooducts. Cloud4Wi's products make easy to manage WiFi across all our Outlet Villages providing a quinck and intuitive sing-on for our customers. Cloud4Wi's solution enables us to understand more information about our customers and to communicate with them during their shopping experience with the whole respect fo their privacy.

Showing Result 1-5 of 11

Recommended Gartner Insights

Market Guide for Indoor Location Application Platforms (Transitioning to Indoor Location Services)

This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Cloud4Wi Reviews and Ratings

Filter Reviews

Sort By:

Most helpful

Last 12 Months

Star Rating

Reviewer Type

Reviewer's Company Size

Reviewer's Industry

Reviewer's Region

Reviewer's Job Function

Operations Manager
50M-1B USD
Retail
Review Source
Truly exceptional product and service from the Cloud4Wi team!
5.0
Apr 15, 2023
Cloud4Wi were professional during every engagement and delivered on all expectations.
Director of IT
<50M USD
IT Services
Review Source
Very good sw
5.0
Apr 15, 2023
Very good experience in deploy and configuration of this product
Senior Director Of Marketing And Audienc
50M-1B USD
Miscellaneous
Review Source
Cloud4Wi is a great digital Partner
4.0
May 13, 2021
Our experience with Cloud4Wi has been made outstanding due to our wonderful support Rep. While we have had some difficulties with some implementations, that are beyond Cloud4Wi - areas of additional technological functions with heat-mapping, etc, rep, has always been incredibly gracious with her time and availability to help explain how we can use the product to the best of its potential. She has been incredibly proactive during COVID to see how Cloud4Wi can further support our goals, and even when we were closed to the public for some time, she had creative ideas and solution's to offer. Sometimes the product can seem very user friendly and actually turns out to be very complicated on the backend, but the team at Cloud4Wi - for our front facing engagement - has always been very responsive to help my team figure out how to achieve our goals and walk us through any areas of confusion on the system. Giving us the tools to use the system better on our own, while then always checking in to advise on the latest updates the company is making and how it can better serve our visitors needs.
Global IT COE Director, Marketing & Cons
1B-10B USD
Consumer Goods
Review Source
Commitment to customer feedback integration and evolution of product and service set.
5.0
May 11, 2021
An organization consistently looking at customer feedback to drive opportunity. Flexible platform driving user experience grounded in the data collected to turnkey and drive downstream automation and upstream valuable feedback. Essential part of our journey mapping to capture data.
MARKETING MANAGER
<50M USD
Retail
Review Source
Cloud4Wi's services have improved our customers' shopping experience
5.0
Apr 29, 2021
Cloud4Wi helped our Outlet Villages to collect behavioral insights of our customers and deliver tailored communications to them at the right moment. They accompanied us during all the steps with a great pressionality and availability: from the setup and configuration to the management of the account admins and the usage of their prooducts. Cloud4Wi's products make easy to manage WiFi across all our Outlet Villages providing a quinck and intuitive sing-on for our customers. Cloud4Wi's solution enables us to understand more information about our customers and to communicate with them during their shopping experience with the whole respect fo their privacy.

Showing Result 1-5 of 11

Overview

Product Information on Cloud4Wi

What is Cloud4Wi?

Cloud4Wi Pricing

Cloud4Wi Product Images

Overall experience with Cloud4Wi

“Truly exceptional product and service from the Cloud4Wi team!”