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Cisco Umbrella

byCisco Systems
in Data Loss Prevention
4.4
2025

Overview

Product Information on Cisco Umbrella

Updated 13th October 2025

What is Cisco Umbrella?

Cisco Umbrella is a cloud-delivered security software designed to protect users from online threats and enforce security policies across networks and devices. It enables organizations to secure internet access by offering DNS-layer protection, web filtering, and secure gateway capabilities. The software provides visibility into user activity, blocks malicious domains and content, and prevents connections to sites hosting malware or phishing. Cisco Umbrella integrates threat intelligence to identify and mitigate potential risks before they impact endpoints, helping businesses to minimize exposure to ransomware, spyware, and other cyberattacks. The software supports remote and on-premises users, enabling consistent protection and policy enforcement for distributed workforces and various device environments.

Cisco Umbrella Pricing

Cisco Umbrella software uses a subscription-based pricing model that is tiered according to the number of users and level of functionality required. Pricing is structured on a per-user or per-device basis and varies depending on selected features such as secure web gateway, DNS-layer security, and cloud-delivered firewall capabilities. Multiple plans are available to accommodate varying organizational needs and deployment sizes.

Overall experience with Cisco Umbrella

TECHNICAL ASSOCIATE
50M - 250M USD, IT Services
FAVORABLE

“Cisco Umbrella Delivers Robust DNS Security and Efficient Cloud-Based Protection”

5.0
Nov 12, 2025
My overall experience with Cisco Umbrella has been very good. It has a stong DNS layer security and it blocks the malicious domains before establishing a connection with them . It is also a cloud-based SAAS solution so it works well for all types of users like remote users, on premise users, etc.
DIRECTOR OF IT
<50M USD, Construction
CRITICAL

“Integration With Meraki Dashboard Positive, But Reliability and Support Concerns Remain”

2.0
Jul 29, 2025
We trialed this software for several weeks with it linked to our Microsoft Azure tenant, the software proved to be very unreliable with it constantly loosing the settings we had set, policies not being applied. Support from Cisco on this was very patchy with them based in the West Coast of the USA only.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Data Loss Prevention

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Cisco Umbrella
Reviewer Insights for: Cisco Umbrella
Deciding Factors: Cisco Umbrella Vs. Market Average
Performance of Cisco Umbrella Across Market Features

Cisco Umbrella Likes & Dislikes

Like

The qualities which I really liked about the product are : 1) Strong threat intel - Cisco Umbrella is integrated with Cisco Talos and also uses machine learning and real time data to stop attacks 2) Cloud based environment - Since it's a SAAS based solution so it becomes really helpful to scale the solution as per the requirement. 3) Fast performance and efficiency - the performance observed by the users is remarkable

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Like

It linked into our Meraki dashboard well that we use for our Firewall and network management

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Like

Without any doubt the thing I like most about it is how Umbrella offers complete DNS and IP layer control and by that I mean that it can prevent users from connecting to malicious or unauthorized destinations and that way, it stops data exfiltrations from within our business LIVE.

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Dislike

The things which I disliked about the product are : - 1) Multiple licenses - it has multiple licenses and the features are limited to different types of licenses, for example the feature to integrate the users from DUO is limited to higher license only. The licensing tiers are also complex and users get confused in it sometims 2) Cost and expenses - The cost is higher than the other DNS security competitors. 3) Integrations - integrating with 3rd part tools and also with AD and other IDp is a complex task and sometimes the connectors used to integrate doesn't work so they ahve to be changed as per the customer's environment requirements

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Dislike

Poor support, constantly loosing users and policies and overall bad performance

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Dislike

While Umbrella contributes to DLP, its built in DLP capabilities are limited compared to dedicated DLP solutions. For example, (until now) it doesn't offer regex-based inspection for sensitive data which I would love.

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Peer Discussions

Cisco Umbrella Reviews and Ratings

4.4

(485 Ratings)

Rating Distribution

5 Star
53%
4 Star
41%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • TECHNICAL ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Cisco Umbrella Delivers Robust DNS Security and Efficient Cloud-Based Protection

    5.0
    Nov 12, 2025
    My overall experience with Cisco Umbrella has been very good. It has a stong DNS layer security and it blocks the malicious domains before establishing a connection with them . It is also a cloud-based SAAS solution so it works well for all types of users like remote users, on premise users, etc.
  • AI Developer
    <50M USD
    IT Services
    Review Source

    Reliable Web Filtering Tool Balances Powerful Features With Configuration Complexity

    4.0
    Jul 16, 2025
    It has been a reliable addition as a cybersecurity framework, and offers strong protection against a variety of threats. Its cloud-based architecture and seamless integration with existing systems have been major strengths, but the initial setup and some advanced configuration options presented challenges. Overall, it’s a powerful tool for DNS-layer security and web filtering, though it requires some effort to fully optimize.
  • IT Associate
    <50M USD
    Services (non-Government)
    Review Source

    Cloud-Based DLP Security Platform Excels in Early Detection and Prevention Measures

    5.0
    Jul 15, 2025
    It is a reliable cloud-based DLP security platform that effectively blocks malicious domain, phishing attempts and c2c callbacks before they reach the endpoint/network. Dashboard is user friendly and overall, a perfect DNS protection solution for any org.
  • Cybersecurity lead
    1B-10B USD
    Services (non-Government)
    Review Source

    It's reliable, has little overhead, and helps to prevent modern attacks

    5.0
    Jul 9, 2025
    Our use of Cisco Umbrella has been beneficial, particularly as part of our layered security approach.Distributed environments can be deployed with ease as it blocks malicious domains at the DNS layer to provide immediate protection.The platform is simple to setup, particularly for remote users, and offers superb visiblity into web traffic and thread activity.
  • IT Security & Risk Management Associate
    <50M USD
    Retail
    Review Source

    Enhanced Network Visibility Achieved With Comprehensive DNS and IP Layer Controls

    4.0
    Jul 8, 2025
    Cisco Umbrella was the missing piece to complete our cybersecurity assets layered protection. Since we deployed and used Umbrella as a secure web gateway we finally visibility on whatever crossed in and out of our networks and business workstations.
...
Showing Result 1-5 of 527

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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