Overview
Product Information on Cisco Wireless
Updated 13th October 2025
What is Cisco Wireless?
Cisco Wireless Pricing
Overall experience with Cisco Wireless
IT Manager
500M - 1B USD, Healthcare and BiotechFAVORABLE
“Consistent Cisco Network Stability and Support Highlighted With Some TAC Concerns”
I have been working with Cisco for roughly 5 years here at my org, they have been using Cisco for about 20 years at least. Overall we are pretty much a straight Cisco shop for everything except security so Switching, Wireless, Voice, etc. Our Account Team is great, really responsive - they get right on issues when we have them (which are few and far between) and provide rapid resolution when we need it. When we have new business initiatives/challenges that occur, we have a very consultative engagement with our account team and our 3rd party provider to discuss potential solutions/components as well as the deployment methodology.
Customer Service & Support Associate
250M - 500M USD, Healthcare and BiotechCRITICAL
“Software Faces Consistent Issues Interrupting Work Despite Simple Interface”
The quality of this software was poor in that there were always technical problems that would interfere with your work.
About Company
Company Description
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.
Company Details
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
Do You Manage Peer Insights at Cisco Systems?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Cisco Wireless Alternatives
Peer Discussions
Cisco Wireless Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- IT Manager50M-1B USDHealthcare and BiotechReview Source
Consistent Cisco Network Stability and Support Highlighted With Some TAC Concerns
I have been working with Cisco for roughly 5 years here at my org, they have been using Cisco for about 20 years at least. Overall we are pretty much a straight Cisco shop for everything except security so Switching, Wireless, Voice, etc. Our Account Team is great, really responsive - they get right on issues when we have them (which are few and far between) and provide rapid resolution when we need it. When we have new business initiatives/challenges that occur, we have a very consultative engagement with our account team and our 3rd party provider to discuss potential solutions/components as well as the deployment methodology. - Chief Information Officer50M-1B USDMiscellaneousReview Source
Cisco Wireless provides over 10 years of reliable service
I have worked with Cisco at our or since 2013 but personally I have worked with Cisco since the '90s. It has been a good experience overall. Our Account Team here has been very informative and supportive and has been able to provide helpful guidance. TAC support has grown by leaps and bounds since I started working with them. They are able to resolve complex problems over the call and treat it more of a solution rather than an endpoint product (e.g. if I call with a Wireless issue sometimes it is instead a Switching issue and they will advise me how to fix the Switch to fix the Wireless etc..). What is very helpful when calling TAC is they will automatically know (down to the serial number) the device and issue that I am having so I don't have to repeat myself and they can start working on the solution faster. - IT Manager50M-1B USDMiscellaneousReview Source
Cisco Wireless Provides Long-Term Stability but Newer APs Presented Challenges
We have been using Cisco since at least 2008 when I joined, specifically Cisco Wireless. Working with Cisco has been a good experience overall. I don't tend to have a ton of interactions with my account team, primarily working with TAC if I have support issues. We've found that the products are stable and reliable and tend to run themselves. - IT ManagerGov't/PS/EdEducationReview Source
Collaboration With Account Team Highlighted Amid Communication Issues With TAC Support
We have been working with Cisco for about 6 years at this job and another 6 at my previous job and it has been overall a pleasant experience. I have no complaints about working with my Account Team here, they have been excellent. Regarding new features or products, I have found that about 70% of the time I approach my Account Reps about new business challenges that need to be solved and 30% they come to me with new offerings, but in each case it is a very collaborative process. We also work with a third party integrator to deploy some of these applications and they also do a really good job for us. - IT Manager50M-1B USDServices (non-Government)Review Source
AI-Driven Cisco Solutions Help Prevent Network Issues During Critical Legal Proceedings
We have been working with Cisco applications here at our company for about 5 months and it has been a pleasant experience overall. We were thinking about our AI strategy and where it should sit within our firm (probably within the IT dept) and Cisco has been instrumental in that journey. Meraki Support is stellar - you don't even have to go through 1st level support, you get auto-escalated to an engineer, it's great. Also, the ThousandEyes integration with Meraki is amazing - we are able to triage very complex issues in a short time just by looking at the data. We have only been running ThousandEyes for about 30 days and we wish we had implemented it sooner.
...
Showing Result 1-5 of 940
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
