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  1. Home
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  3. Cisco Wireless
Logo of Cisco Wireless

Cisco Wireless

byCisco Systems
in Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
4.9

Overview

Product Information on Cisco Wireless

Updated 13th October 2025

What is Cisco Wireless?

Cisco Wireless is a software designed to manage wireless networks, offering centralized control, configuration, and monitoring capabilities for network administrators. The software supports features such as secure connectivity, automated deployment, device management, and performance analytics across various wireless access points. Its functionalities enable businesses to maintain reliable wireless coverage, optimize network resources, and address network security requirements. Cisco Wireless facilitates scalable management of wireless environments to improve operational efficiency and streamline troubleshooting in enterprise or campus settings. It aims to solve challenges related to connectivity, mobility management, and network scalability in organizations seeking robust wireless infrastructure.

Cisco Wireless Pricing

Cisco Wireless software utilizes a tiered licensing model, typically structured around different levels of functionality such as base, advanced, or premium options. Pricing is often based on the number of access points or users, with additional fees for enhanced features or management tools. Subscription periods and support services may be offered as optional components, allowing for recurring payments or extended coverage according to selected package tiers.

Overall experience with Cisco Wireless

IT Manager
500M - 1B USD, Healthcare and Biotech
FAVORABLE

“Consistent Cisco Network Stability and Support Highlighted With Some TAC Concerns”

5.0
Dec 11, 2025
I have been working with Cisco for roughly 5 years here at my org, they have been using Cisco for about 20 years at least. Overall we are pretty much a straight Cisco shop for everything except security so Switching, Wireless, Voice, etc. Our Account Team is great, really responsive - they get right on issues when we have them (which are few and far between) and provide rapid resolution when we need it. When we have new business initiatives/challenges that occur, we have a very consultative engagement with our account team and our 3rd party provider to discuss potential solutions/components as well as the deployment methodology.
Customer Service & Support Associate
250M - 500M USD, Healthcare and Biotech
CRITICAL

“Software Faces Consistent Issues Interrupting Work Despite Simple Interface”

3.0
Jun 21, 2025
The quality of this software was poor in that there were always technical problems that would interfere with your work.

About Company

Company Description

Updated 8th February 2024

Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global workforce, continuing to innovate in various fields, notably in routing and switching. Adding to its core business, the company also delves into emerging technologies including home networking, IP telephony, optical networking, security features, storage area networking, and wireless technology. Moreover, Cisco extends its expertise to offer a sweeping range of services such as technical support and advanced services. The company sells its products and services on an enterprise level, to commercial businesses, service providers, and end-users.

Company Details

Updated 25th June 2024
Company type
Public
Year Founded
1984
Head office location
San Jose, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.cisco.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Cisco Wireless Reviews and Ratings

4.9

(872 Ratings)

Rating Distribution

5 Star
68%
4 Star
28%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.7

Service & Support

4.6

Product Capabilities

4.7

Filter Reviews
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  • IT Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Consistent Cisco Network Stability and Support Highlighted With Some TAC Concerns

    5.0
    Dec 11, 2025
    I have been working with Cisco for roughly 5 years here at my org, they have been using Cisco for about 20 years at least. Overall we are pretty much a straight Cisco shop for everything except security so Switching, Wireless, Voice, etc. Our Account Team is great, really responsive - they get right on issues when we have them (which are few and far between) and provide rapid resolution when we need it. When we have new business initiatives/challenges that occur, we have a very consultative engagement with our account team and our 3rd party provider to discuss potential solutions/components as well as the deployment methodology.
  • Network Engineer
    50M-1B USD
    Telecommunication
    Review Source

    Meraki Wifi 7 Access Points Require WPA3 On All SSIDs For Full Support

    5.0
    Jan 22, 2026
    Cisco's wireless solutions are robust, stable and last for a long time. I have installed Meraki MX33, and now we upgraded to Meraki Wifi 7 AP's. The setup process was simple, quick and we were up and running in no time.
  • IT Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Cisco Wireless Provides Long-Term Stability but Newer APs Presented Challenges

    5.0
    Dec 16, 2025
    We have been using Cisco since at least 2008 when I joined, specifically Cisco Wireless. Working with Cisco has been a good experience overall. I don't tend to have a ton of interactions with my account team, primarily working with TAC if I have support issues. We've found that the products are stable and reliable and tend to run themselves.
  • IT Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    AI-Driven Cisco Solutions Help Prevent Network Issues During Critical Legal Proceedings

    5.0
    Dec 16, 2025
    We have been working with Cisco applications here at our company for about 5 months and it has been a pleasant experience overall. We were thinking about our AI strategy and where it should sit within our firm (probably within the IT dept) and Cisco has been instrumental in that journey. Meraki Support is stellar - you don't even have to go through 1st level support, you get auto-escalated to an engineer, it's great. Also, the ThousandEyes integration with Meraki is amazing - we are able to triage very complex issues in a short time just by looking at the data. We have only been running ThousandEyes for about 30 days and we wish we had implemented it sooner.
  • IT Manager
    1B-10B USD
    Manufacturing
    Review Source

    Integrated Antennas and Flexible Modes Streamline Wireless Implementation

    5.0
    Dec 16, 2025
    To me, the capabilities and the options within Cisco Wireless that Cisco now offers, including the latest six gigahertz capable devices. One thing also to add is that the global AP feature recently rolled out at Cisco Live (you can run a device on Catalyst mode or Meraki). Some of the more recent models that Cisco offered - the antennas are integrated within the device. This is appealing because when you're purchasing a solution, it's easy to install just one solution. This helped with business transformation from our first wireless initiatives. Our internal stakeholders are more willing and open to purchase more wireless solutions instead of running ethernet connections to experience cost savings benefits.
...
Showing Result 1-5 of 956

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User Sentiment About Cisco Wireless
Reviewer Insights for: Cisco Wireless
Deciding Factors: Cisco Wireless Vs. Market Average
Performance of Cisco Wireless Across Market Features

Cisco Wireless Likes & Dislikes

Like

I have been using Cisco Wireless for roughly 15 years at this point between this role and prior companies I've worked for in the past. Our wireless controllers have been pretty stable and reliable, our wireless controllers haven't even been reloaded for 2-3 years. They are pretty solid - when one does occasionally go down the other one seems to pick up the slack but I don't think that we have had a moment of loss of service since I've been here. We're just starting the process of refreshing our wireless now and we have the two new controllers in place and we're in the process of migrating all our access controllers over to that and we have about 750 new access points that we're going to start rolling out over the next year. Overall we are pretty excited about that.

Like

It is fairly easy to maneuver and problem solve.

Like

The Dashboard is clean and easy to navigate, and the capabilities of the AP's are excellent. It supports all the latest features in wireless networking.

Dislike

We've found that the level of support from TAC is not as good as it used to be. You usually have to escalate to a 2nd level engineer before you can get the issue resolved. It might be that our staff is fairly competent and we only present 2nd tier level issues, but we wish that the first call resolution were more efficient. This doesn't necessarily apply to Wireless, more on Voice but I know that some of my staff have had these issues on the Networking side.

Dislike

Connectivity issues Customer Service Technical difficulties

Dislike

I hit a little bump, because for Wifi 7 to be supported, all SSID's must support WPA3, and since we do have an SSID for IoT junk, we were unable to set up a Wifi 7 capable SSID, but I'm waiting for a firmware update to be released that allows you to enable Wifi 7 per SSID.