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  3. Clio
Logo of Clio

Clio

byClio
in
4.5
Market Presence: Legal Billing Software, Legal Research Software

Overview

Product Information on Clio

Updated 13th October 2025

What is Clio?

Clio is a software designed to support law firms with practice management, streamlining tasks such as case management, client intake, time tracking, document handling, and billing. The software aims to centralize firm operations by providing secure access to files, communication tools, and scheduling features. Clio facilitates collaboration among team members and simplifies compliance by maintaining records and automating reminders for deadlines. Integration capabilities allow firms to connect with other essential tools and services. The software addresses business challenges related to productivity, organization, and the management of legal workflows to assist law firms in delivering client services and maintaining operational efficiency.

Clio Pricing

Clio software uses a subscription-based pricing model with multiple tiers that vary by included features and user limits Each tier is charged per user per month with options for monthly or annual billing allowing firms to choose a plan that matches their requirements

Overall experience with Clio

LEAD DEVELOPER
1B - 3B USD, Banking
FAVORABLE

“Experiencing Clio: A Comprehensive Platform for Case Management”

4.0
Feb 4, 2025
The overall experience of Clio has been good, Clio platform is easy to navigate, even for users who are not highly tech-savvy. It has a clean, intuitive design that makes managing cases and clients straightforward. Clio covers a wide range of practice management functions like time tracking, case management, invoicing and document storage.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Clio, a company offering cloud-based legal technology, primarily focuses on providing solutions related to practice management, payments, and client intake software. The objective of Clio's solutions is to help lawyers become more client-centric, aiming to enhance their service delivery. Evolving as the pioneer to introduce cloud-based legal practice management software since 2008, Clio continually works towards providing state-of-the-art cloud-based solutions for law firms under their client-centered suite. Further, Clio assimilates the expertise of their specialist team with its legal technology platform to provide real-time insights, designed to help lawyers in running their law firms more effectively. With its roots in Vancouver, Canada, Clio now operates on a global scale.

Company Details

Updated 8th December 2025
Company type
Private
Year Founded
2008
Head office location
Burnaby, Canada
Number of employees
1001 - 5000
Annual Revenue
250M-500M USD
Website
https://www.clio.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Clio

Clio Likes & Dislikes

Like

Clio's customer support service is excellent. Their team is quick to respond and very helpful, providing assistance through chat, phone and email.

Like

It is a simple and accessible tool for day to day tasks as one can customize as per their suitability and it has very strong client support.

Like

I like that it can be used by solo practitioners as well. Also, the customer support folks are always available and ready to help.

Dislike

Clio offers great functionality it can be very expensive for smaller firms. And mobile app could be improved in terms of functionality. While it allows you to access cases and time entries, it lacks some of the features of the desktop version, such as document editing or advanced report generation.

Dislike

Migration and connectivity with other apps could be improved.

Dislike

It's sometimes buggy and we need to reload it to get it to work. The reload is a bit slow too.

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Peer Discussions

Clio Reviews and Ratings

4.5

(8 Ratings)

Rating Distribution

5 Star
50%
4 Star
50%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Integration & Deployment

3.9

Service & Support

4.5

Product Capabilities

4.1

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • LEAD DEVELOPER
    1B-10B USD
    Banking
    Review Source

    Experiencing Clio: A Comprehensive Platform for Case Management

    4.0
    Feb 4, 2025
    The overall experience of Clio has been good, Clio platform is easy to navigate, even for users who are not highly tech-savvy. It has a clean, intuitive design that makes managing cases and clients straightforward. Clio covers a wide range of practice management functions like time tracking, case management, invoicing and document storage.
  • MANAGER, LEGAL, COMPLIANCE AND STRATEGY
    10B+ USD
    Manufacturing
    Review Source

    Bridging Daily Management Gaps: A Cost-Effective Tool

    5.0
    Dec 25, 2024
    It is a cost effective tool for day to day management of simple tasks, like payment reminders.
  • Customer Success Manager
    <50M USD
    Software
    Review Source

    Streamlining Legal Work: Clio's Comprehensive Platform

    5.0
    Dec 10, 2024
    Clio is easy to use, and setup. It's great to be able to do everything from intake questionnaires to document creation and signing on one platform.
  • REMOTE PERM PARALEGAL
    <50M USD
    Services (non-Government)
    Review Source

    Clio's Adequacy and Limitations in Comprehensive Legal Research

    4.0
    Oct 26, 2024
    Clio is a good and reliable practice management system for routine work. For instance, it is not very helpful for carrying out a comprehensive search for a legal problem. For finding new cases that have been just released, I still need to go from external sources.
  • Firm Administrator
    <50M USD
    Services (non-Government)
    Review Source

    Exceptional Client Support and Flexibility Defines Clio's Software Experience

    5.0
    Jul 24, 2024
    Transitioning to Clio was surprisingly smooth. We've been using Clio's platform since January of 2020 and we're happy with it! Their client support is incredible and soo easy to access via chat or phone call. There have been times that they didn't have a solution for us, but even then, they submit the request as an idea to the developers. Billing for our law firm is much more streamlined than it ever was with other platforms.
Showing Result 1-5 of 8

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