Overview
Product Information on Close-Up CRM
What is Close-Up CRM?
Close-Up CRM Pricing
Overall experience with Close-Up CRM
“Close-Up CRM Praised for Ease of Use, Lacking Some Advanced Features”
About Company
Company Description
Close-Up International is a global provider of Data, Analytics and CRM platform for the Life Sciences industries since 1968.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Close-Up CRM
Performance of Close-Up CRM Across Market Features
Close-Up CRM Likes & Dislikes
Ease of use, the quickness of getting it set-up, and the reporting have been great.
There are key attributes that make Close-Up CRM the best option when comparing to key solutions available in the market. Upon first contact with the solution, we noticed the look and feel is much better than what is currently being offered by other companies. Our sales force had no issues, doubts or complaints while testing the solution. Actually, there was a natural adoption from Day-1. Secondly, the reporting tools are very easy to work with. Managers had no issues working with the data and extracting reports for further analysis. The third and most important aspect that we noticed is the flexibility and openness that all the people we interacted with at Close-Up showed. We had several very specific adjustment requirements that Close-Up developed the solution for, and in an impressively short timeframe. Several other stakeholders testified from past experiences with other suppliers offering decent solutions, but with very limited flexibility and tend to be costly.
Easy for thee end user to understand; Easy configurations tailored to each client's needs; Support always available
It does not have all of the bells and whistles some more expensive CRM's might have, but it still delivers for the price point.
We currently have no complaints and are extremely happy with everything.
Overal Cost lack of more managerial reports
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Peer Discussions
Close-Up CRM Reviews and Ratings
- CUSTOMER SERVICE & SUPPORT ASSOCIATE<50M USDMiscellaneousReview Source
Close-Up CRM Praised for Ease of Use, Lacking Some Advanced Features
The Close-Up team has been responsive during our launch of their CRM, and it has been incredibly user friendly and almost an immediate impact for our team - Executive Director1B-10B USDHealthcare and BiotechReview Source
Setting the Standard: Close-Up CRM excels in user adoption and flexibility
After several months evaluating potential suppliers for our CRM system, we are glad we have chosen Close-Up. Our sales force of +150 people was at a crucial moment, launching a new set of products. The moment was critical with no space for mistakes. Our internal team, with individuals with more than 20 years of experience, started the evaluation 1-year before the launching. We took the time to deeply evaluate a couple of other suppliers. We went through a structured process to evaluate the suppliers that started with the briefing, setup and field testing before starting talking about costs and investments. All of our stakeholders selected Close-Up as the best and perfect option to support our businesses. - Business Development Coordinator50M-1B USDHealthcare and BiotechReview Source
Unlocking Client Satisfaction with Close-Up CRM
I was responsible for configuring and implementing the CRM at the company. Both tasks were quit straightfoward, as Close-Up's support was always quick and attentive. For the end users, we didn't encounter any issues. The system is very user-friendly and easy to navigate. - HEAD OF I&A1B-10B USDHealthcare and BiotechReview Source
Customizable Solution: A Unique Advantage of the Platform
I worked with the solution for several years and both in the implementation and day to day management had excellent experience - SFE Manager50M-1B USDHealthcare and BiotechReview Source
How Close-up CRM Supports Effective Growth and Operations
Our overall experience with Close-up CRM was exceptional. The tool was essential for the operation and growth of our company due it's flexibility and robustness. It significantly improved our ability to manage relationships with medical professionals and streamline our processes, leading to enhanced productivity and better business outcomes.