Overview
Product Information on Creatio CRM
What is Creatio CRM?
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Overall experience with Creatio CRM
“Creatio CRM: An outstanding partner looking to continue growth at a rapid scale”
About Company
Company Description
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for our clients and partners is at the heart of our DNA. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons. Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries.
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Creatio CRM
Performance of Creatio CRM Across Market Features
Creatio CRM Likes & Dislikes
The ability to implement quickly and improve efficiency
That you can figure most things out for yourself using the guides and academy, but support are there for when you need extra help
Our sales team's success with this Five Star program has now branched out to scheduling and administration departments. Office interaction is more fluid. Automated sorting of emails/ phone call notes gives us vital details when conversation recall is needed. We also enjoy the Click to Dial feature to avoid wrong number misdials and to minimize overall dial times. If we do have questions or performance issues, the tech support team is ready to assist anytime. Thank you to the brilliant minds that keep CRM Creatio performing at the highest level with No-Code/Low-Code!
I would like to see a stronger focus on Governance tools
I would like to have email reminders in most sections, rather than having to learn how to write processes for this it would be good if there was an option for this already built.
User fees should start at 15 and scale by 10's after that. Adding or removing just one or two employees during the year should be a more flexible given... Training videos should be a step by step introduction that covers basic CRM.
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Peer Discussions
Creatio CRM Reviews and Ratings
- FVP, Business Intelligence<50M USDBankingReview Source
Creatio CRM: An outstanding partner looking to continue growth at a rapid scale
Creatio CRM is incredibly responsive, forward thinking & collaborative - BUSINESS OFFICE MANAGER<50M USDHealthcare and BiotechReview Source
Creatio's customisation helps you use the CRM all across a business
I am yet to find something that Creatio cannot do. They are very pleasant to work with and I meet regularly with my Partner Success Manager, to make sure we are on top of projects and plans. We now use Creatio across all of the business. We are currently working on some new integrations into the system which is enjoyable. - BDM<50M USDServices (non-Government)Review Source
Customize your CRM Platform and Business Processes with Creatio!
After extensive research with the top CRM platforms, our company selected Creatio.com before the BPM Online name change. Once the data migration was complete, we saw a huge increase with our online CRM efficiency. Merging duplicate accounts and separating opportunities into stages was a real game changer for our high volume national marketing staff. - Director of Sales<50M USDServices (non-Government)Review Source
Ultra fast deployments that keeps up with the fast changes of consumer needs
Absolutely incredible company - from inception to deployment they make sure the business who is being onboarded is taken care of. - DIRECTOR OF ANALYTICS50M-1B USDMediaReview Source
Exceeds all expectations, elevates innovation by democratization
exceeding of expectations had across the map - did not realize no code could come this far with this much agility this quickly