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  3. Bitrix24
Logo of Bitrix24

Bitrix24

byBitrix24
in
4.4
Market Presence: RevOps Enablement Suites, Intranet Packaged Solutions

Overview

Product Information on Bitrix24

Updated 13th October 2025

What is Bitrix24?

Bitrix24 is a software designed to facilitate business management through a suite of collaboration, communication, and organizational tools. It offers features such as project and task management, document sharing, calendar scheduling, and a built-in CRM for managing customer interactions. The software supports team communication with chat, video calls, and activity streams, allowing users to coordinate workflows and monitor progress effectively. Bitrix24 addresses the need for integrated solutions that streamline business processes, enhance team productivity, and centralize organizational data in a secure environment. It can be deployed in cloud or on-premise configurations and is intended to support small to midsize enterprises in optimizing operations.

Bitrix24 Pricing

Bitrix24 software uses a tiered pricing model that includes a free version with limited features and paid plans that offer additional functionality and higher resource limits. Paid plans are charged either monthly or annually per account and are structured according to the number of users and included features such as expanded storage, advanced communication tools, and automation capabilities.

Overall experience with Bitrix24

Manager
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Increased Workplace Productivity Balanced by Difficult Interface and Onboarding Process”

4.0
Apr 15, 2026
Bitrix has made my job easier. I use it daily and would not be as efficient without it.
IT Process Management Specialist
50M - 250M USD, Energy and Utilities
CRITICAL

“Bitrix review”

3.0
Jul 9, 2019
We were using Bitrix to follow our roles in the projects, our or other member's tasks, status of those tasks and project. But, we replaced it with Microsoft Teams, becuase Teams is more practical and it's mobile version is much better.

About Company

Company Description

Updated 7th December 2023

Bitrix24 is a product that has developed from the combined experience of Bitrix, Inc. Its creation was underscored by its collective knowledge in providing Intranet and Extranet solutions, and it transitioned into a beta cloud-based service in April 2012. Bitrix24 offers an all-inclusive suite for team management, enabling collaborative efforts among team members with features including, but not limited to, CRM, file sharing, project management, and calendar organization. To cater to a wider range of needs, Bitrix24 is provided both as a cloud service and for on-premise utilization with open-source code access.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1998
Head office location
Alexandria, United States
Number of employees
2 - 10
Website
http://www.bitrix24.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Bitrix24 Reviews and Ratings

4.4

(30 Ratings)

Rating Distribution

5 Star
30%
4 Star
63%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Increased Workplace Productivity Balanced by Difficult Interface and Onboarding Process

    4.0
    Apr 15, 2026
    Bitrix has made my job easier. I use it daily and would not be as efficient without it.
  • SOFTWARE DEVELOPER
    50M-1B USD
    IT Services
    Review Source

    Excellent platform with endless tools and modules

    5.0
    Nov 3, 2025
    Excellent platform, with endless tools and modules for everything: CRM, automation, contact center, workflow, chatbots.
    Automated Translation from Spanish
  • Designer & IT
    <50M USD
    Software
    Review Source

    Exploring Noteworthy Features of the CRM Solution

    4.0
    Apr 4, 2025
    Great CRM solution. Customizable and full of multiple tools to make life easier.
  • Analyst
    <50M USD
    IT Services
    Review Source

    Comprehensive Business Management Platform: Uniting CRM and Communication

    5.0
    Feb 5, 2025
    This is all-in-one business management platform. It helps in tools for CRM, project management, communication, collaboration, communication and automation. It is used by small and medium sixed business. It offers cloud-based, on-premise, and hybrid deployment options. It also offers video conferencing, file sharing, and collaboration tools.
  • Account Executive
    <50M USD
    IT Services
    Review Source

    Integrating Seamlessly: Office Software Meets Easy-To-Use Product

    4.0
    Jan 28, 2025
    The product is simple and easy to use. It also has easy-to-implement connectors for most software on the market, such as office packages, etc.
Showing Result 1-5 of 30

Recommended Gartner Insights

  • Market Guide for RevOps Enablement Suites
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Reviewer Insights for: Bitrix24

Bitrix24 Likes & Dislikes

Like

Our productivity has been boosted tremendously due to the all-in-one capacity of the program.

Like

- Setting deadlines - Adding to do tag

Like

the tool's flexibility and price

Automated Translation from Spanish
Dislike

At times it is not user-friendly. There is a steep learning curve.

Dislike

- It was complicated to use - Mobile version

Dislike

The workflows module needs updating; it's somewhat neglected.

Automated Translation from Spanish