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Logo of Staffbase

Staffbase

byStaffbase
in
4.6
Market Presence: Intranet Packaged Solutions, Employee Communications Applications

Overview

Product Information on Staffbase

Updated 13th October 2025

What is Staffbase?

Staffbase is a software designed for internal communication within organizations, enabling companies to streamline messaging and information sharing with employees. The software offers features such as mobile and desktop access, branded communication channels, targeted messaging, content management, surveys, and analytics. Staffbase facilitates the creation and distribution of newsletters, announcements, and operational updates, ensuring employees receive relevant information based on location, department, or role. Its platform supports integration with existing enterprise systems and provides tools to measure engagement and communication effectiveness. Staffbase addresses challenges related to reaching distributed workforces, improving organizational alignment, and supporting consistent communication across various locations and teams.

Staffbase Pricing

Staffbase software offers a subscription-based pricing model with multiple tiers that vary according to the number of users, selected features, and level of support. The software provides options for customization and additional modules, with pricing that adjusts based on the size and requirements of the organization. Implementation and onboarding services may incur additional costs separate from the software license fees.

Overall experience with Staffbase

Communications Associate
<50M USD, Banking
FAVORABLE

“Staffbase Enhances Internal Communication With User-Friendly Interface And Mobile App”

4.0
Jan 7, 2026
We had a very good overall experience. Besides several demanding requests from our side, Staffbase has always swiftly provided solutions and feedback. Their teams have supported us very well throughout the whole process.
Product Delivery Specialist
1B - 3B USD, Transportation
CRITICAL

“Transparent Future Plans, But Basic Limitations Impact Usability”

3.0
Jun 3, 2025
Since I have not used any other vendors for similar products, it's hard to rate the experience. I think the product is still a bit limited, but it could be because we are not on their 'best' plan. I believe they have a lot of improvements they are implementing ahead, but I have faced some simple challenges that I think should be basic functions.

About Company

Company Description

Updated 13th October 2023

Staffbase is an experienced provider of employee communications management solutions for enterprise companies. Our mission is to empower leaders and communicators to drive transformation through internal comms insights, strategies, and solutions. The Staffbase Employee Communications Management Platform is fast to deploy and requires little training for business users, allowing employers to securely reach and engage their employees everywhere with reduced complexity — whether in the office, at home, on the factory floor, or on the road. Staffbase provides branded solutions for more than 2,000 leading companies who are transforming their employee communications, reaching over 13 million employees worldwide.

Company Details

Updated 4th December 2025
Company type
Private
Year Founded
2014
Head office location
Chemnitz, Germany
Number of employees
500 - 999
Website
https://staffbase.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Staffbase
Reviewer Insights for: Staffbase
Deciding Factors: Staffbase Vs. Market Average
Performance of Staffbase Across Market Features

Staffbase Likes & Dislikes

Like

The Staffbase platform has solved several concerns of our internal communication. Firstly, it offers a very user-friendly interface which makes it engaging not only for the users but also for the admins and editors of content. The implementation in Teams makes it super easy for our employees to connect and stay connected without the need to re-log in over time. Lastly, being able to download it as a mobile app is also a huge improvement to our overall communication.

Like

Again, not sure what stands out compared to other products. I like that they feel pretty transparent about what their implementation plan is going forward. I like that it's simple to edit and change a page. I like that it's possible to integrate things pretty easy (have not done it much though)

Like

The interface is clean and intuitive which makes it easy for us to navigate without prior training making it an ideal tool for on-boarding. Most features are accessible within a few clicks. The customer support team has been friendly and highly responsive, whenever we seek their assistance they're always ready to offer sufficient support. I also like how it integrates with our existing platforms which makes it easy to maintain a great workflow due to efficient communication.

Dislike

At this stage there is nothing that we dislike about it.

Dislike

Some things are a bit limited, such as not being able to save several custom buttons, limited options in surveys which causes bad user experience, not being able to copy a full page etc. I feel these things are basic for a tool.

Dislike

I do not have issues with Staffbase. It has served us well with no major issues faced.

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Peer Discussions

Staffbase Reviews and Ratings

4.6

(229 Ratings)

Rating Distribution

5 Star
61%
4 Star
35%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Communications Associate
    <50M USD
    Banking
    Review Source

    Staffbase Enhances Internal Communication With User-Friendly Interface And Mobile App

    4.0
    Jan 7, 2026
    We had a very good overall experience. Besides several demanding requests from our side, Staffbase has always swiftly provided solutions and feedback. Their teams have supported us very well throughout the whole process.
  • Product Manager
    50M-1B USD
    Construction
    Review Source

    Intuitive Interface and Responsive Assistance Enhance Communication Across Platforms

    5.0
    Feb 4, 2026
    Staffbase has delivered a solid overall experience, particularly in terms of employee engagement and communication efficiency, which creates great collaboration. It help ensure we feel informed and connected as it enables timely information sharing.
  • Communications Manager
    1B-10B USD
    Retail
    Review Source

    Simple Usability and Personalization Noted Despite Growing Administration Challenges

    5.0
    Sep 23, 2025
    Staffbase is a great partner, from the introduction of the product and service in day-to-day work. For more than 8 years we are using this platform. The features are extensive and are continuously being expanded. In addition, the usability fo users and editors is really simple and good.
  • Information Technology Assistant
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Internal Employee Communication Made Easy With Staffbase

    5.0
    Jan 12, 2026
    We use Staffbase to simplify our business workflows thanks to the amazing communication and engagement features it offers. It makes internal communications more efficient, measurable, and targeted, thus ensuring all teams are well informed. The tool has greatly boosted internal engagement and promotes a connected work culture which helps align employees with business goals.
  • PROJECT MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    An Effective Employee Communication Software - Secure, Fast, and Reliable

    5.0
    Jan 8, 2026
    We use Staffbase to streamline all our internal team communications. It works well both for front-line and remote employees and it makes teamwork easy. The tool effortlessly boosts team engagement and ensures important information/message reaches every employee easily and fast.
...
Showing Result 1-5 of 229

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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