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Logo of Staffbase

Staffbase

byStaffbase
in
4.6
Market Presence: Intranet Packaged Solutions, Employee Communications Applications (Transitioning to Intranet Packaged Solutions and Frontline Worker Communication Applications)

Overview

Product Information on Staffbase

Updated 13th October 2025

What is Staffbase?

Staffbase is a software designed for internal communication within organizations, enabling companies to streamline messaging and information sharing with employees. The software offers features such as mobile and desktop access, branded communication channels, targeted messaging, content management, surveys, and analytics. Staffbase facilitates the creation and distribution of newsletters, announcements, and operational updates, ensuring employees receive relevant information based on location, department, or role. Its platform supports integration with existing enterprise systems and provides tools to measure engagement and communication effectiveness. Staffbase addresses challenges related to reaching distributed workforces, improving organizational alignment, and supporting consistent communication across various locations and teams.

Staffbase Pricing

Staffbase software offers a subscription-based pricing model with multiple tiers that vary according to the number of users, selected features, and level of support. The software provides options for customization and additional modules, with pricing that adjusts based on the size and requirements of the organization. Implementation and onboarding services may incur additional costs separate from the software license fees.

Overall experience with Staffbase

Communications Associate
<50M USD, Transportation
FAVORABLE

“Fast support and good development insights, technical integration sometimes complex”

4.0
May 11, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Automated Translation from German
Product Delivery Specialist
1B - 3B USD, Transportation
CRITICAL

“Transparent Future Plans, But Basic Limitations Impact Usability”

3.0
Jun 3, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 13th October 2023

Staffbase is an experienced provider of employee communications management solutions for enterprise companies. Our mission is to empower leaders and communicators to drive transformation through internal comms insights, strategies, and solutions. The Staffbase Employee Communications Management Platform is fast to deploy and requires little training for business users, allowing employers to securely reach and engage their employees everywhere with reduced complexity — whether in the office, at home, on the factory floor, or on the road. Staffbase provides branded solutions for more than 2,000 leading companies who are transforming their employee communications, reaching over 13 million employees worldwide.

Company Details

Updated 4th December 2025
Company type
Private
Year Founded
2014
Head office location
Chemnitz, Germany
Number of employees
500 - 999
Website
https://staffbase.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Staffbase Reviews and Ratings

4.6

(238 Ratings)

Rating Distribution

5 Star
61%
4 Star
35%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Communications Associate
    <50M USD
    Transportation
    Review Source

    Fast support and good development insights, technical integration sometimes complex

    4.0
    May 11, 2026
    The product setup is well thought out, the support is fast, the product development insights are very good, the customer service is very good, however, I would classify the pricing model as higher pricey.
    Automated Translation from German
  • Communications Associate
    <50M USD
    Transportation
    Review Source

    Fast support and good development insights, technical integration sometimes complex

    4.0
    May 11, 2026
    The product setup is well thought out, the support is fast, the product development insights are very good, the customer service is very good, however, I would classify the pricing model as higher pricey.
    Automated Translation from German
  • Read All 238 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Intranet Packaged Solutions
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User Sentiment About Staffbase
Reviewer Insights for: Staffbase
Deciding Factors: Staffbase Vs. Market Average
Performance of Staffbase Across Market Features

Staffbase Likes & Dislikes

Like

Easy operation, numerous self-study content and further training opportunities on topics related to internal communication and Staffbase products.

Automated Translation from German
Like

Easy operation, numerous self-study content and further training opportunities on topics related to internal communication and Staffbase products.

Automated Translation from German
Like

Easy operation, numerous self-study content and further training opportunities on topics related to internal communication and Staffbase products.

Automated Translation from German
Dislike

Some things are a bit limited, such as not being able to save several custom buttons, limited options in surveys which causes bad user experience, not being able to copy a full page etc. I feel these things are basic for a tool.

Dislike

Some things are a bit limited, such as not being able to save several custom buttons, limited options in surveys which causes bad user experience, not being able to copy a full page etc. I feel these things are basic for a tool.

Dislike

Some things are a bit limited, such as not being able to save several custom buttons, limited options in surveys which causes bad user experience, not being able to copy a full page etc. I feel these things are basic for a tool.