Overview
Product Information on Blink
What is Blink?
Blink Pricing
Overall experience with Blink
“An amazing platform with small enhancements to be made”
“Blink is a great platform overall, but some features are a 'work in progress' ”
About Company
Company Description
Blink is an employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Blink
Reviewer Insights for: Blink
Deciding Factors: Blink Vs. Market Average
Performance of Blink Across Market Features
Blink Likes & Dislikes
Once users are on the platform it is easy to use and intuitive. This is so important to cater to the frontline population. The processes within the app are easy to understand. The design is modern and fun but still remains professional. It is tailored to the front-line staff. Love that there are many things handy for those who do not have laptops or work email addresses. Provides a lot of value to this group specifically
The feed, the apps and hub are easy to use. I also like that it's easy to create and manage groups.
I think i enjoy the ability to see what others are getting up to throughout their day, especially the support workers in the service and to see the care we give the individuals we support. I also like that Blink is constantly changing and bringing out new features such as the events or stories
The export functionality for users is difficult to use as the file itself is not very tidy and it would be great for group admins to be able to export a simplified version of the file (just the names and emails). This would specifically be great for encouraging further employees to log-in to the app when targeting adoption in the first few weeks. The level of customisation on the app could be improved. I felt like there were specific edge-case scenarios that Blink wasn't able to handle i.e. Can I exclude a particular user from a group who does not meet the criteria of the dynamic group rulings? The design of the hub could be a bit tidier. This quickly becomes very large and messy, so maybe some section hiding or additional filtering would be good. Having to scroll all the way to the bottom of the hub is difficult as well (I mean in the admin panel but could also be applicable for the front end as well) The newsfeed can also become very large very quick, with important posts being missed. Maybe some kind of feature for admins to rank the importance of the post to show at what position this should be placed in the newsfeed?
The search function in the directory isn't very intuitive, and voice and video calls are quite patchy. A 'news' article feature would also be useful to share longer content.
Blink can sometimes be laggy at times when introducing new features.
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Peer Discussions
Blink Reviews and Ratings
- Project Manager1B-10B USDTransportationReview Source
An amazing platform with small enhancements to be made
Blink as a product is great. I had a great overall experience launching this product and supporting colleagues with their questions regarding the product post launch. I find it easy to get colleagues on board with using Blink and the majority of interactions I have had with frontline staff regarding Blink have been positive. - Communications Associate50M-1B USDHealthcare and BiotechReview Source
Blink in our organization
Blink is a great app that allows the whole workforce to share important updates and just day to day experiences with the rest. Our workforce is different to many in the sense that we are all very split (services ect) so being able to have a platform where everyone comes together is great! - Communications Manager50M-1B USDTransportationReview Source
Transformational Communication for Frontline Colleagues but Irrelevant News Is an Issue
The Blink team have been fantastic every step of the way. No question is ever too much - they are always there to support and provide as much help as is needed. The implementation at our organization has been seamless with a 91% take up rate in 10 days - this is down to training and support we received from the Blink team. - Communications Associate10B+ USDTransportationReview Source
Increased Team Interaction Observed Amid Busy Feed and Modern Design Features
The Blik team has been extremely helpful and supportive throughout the process. Blink as a product meets our expectations, easy to use and manage from an admin point of view. Very engaging. I've seen an increase in colleague engagement. - Communications Manager50M-1B USDTravel and HospitalityReview Source
Blink is a great platform overall, but some features are a 'work in progress'
Some aspects of the Blink platform are great, like the feed and app, however, the directory, chat and calls need some improvements.